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Top Rated
83 Ratings

Cisco Multi-Factor Authentication (Duo Security)

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Top Rated
83 Ratings
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Score 9.1 out of 100
47 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Cisco Multi-Factor Authentication (Duo Security)

I feel Duo Security if well-suited for a couple of use cases:
  • Any implementation of two-factor authentication whether there is an existing single sign-on infrastructure or not. This is likely the strongest suit of Duo Security due to the breadth of services supported and the flexibility provided.
  • Simple implementation of single sign-on that does not require advanced attributes management. Organizations that do not have complex needs for single sign-on and just want to authenticate the users without doing advanced provisioning and complex attributes mappings would benefit from having single sign-on and two-factor authentication in the same platform.
Complex single sign-on environments that require deep management of attributes and permissions will likely benefit from more mature single sign-on platforms.
Anonymous | TrustRadius Reviewer

RSA SecurID Suite

Easy to implement and support. Flexible platforms and user-friendly interface. Not a lot of customization is available to customers and response time of support could be better. There are now competing products that utilize new features like facial recognition. Using camera and fingerprint sensors are becoming standard in smartphones so RSA SecureID should offer those as options.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Cisco Multi-Factor Authentication (Duo Security)
RSA SecurID Suite
8.4
ID-Management Access Control
Cisco Multi-Factor Authentication (Duo Security)
RSA SecurID Suite
7.0
ID Management Single-Sign On (SSO)
Cisco Multi-Factor Authentication (Duo Security)
RSA SecurID Suite
9.0
Multi-Factor Authentication
Cisco Multi-Factor Authentication (Duo Security)
RSA SecurID Suite
10.0
Password Management
Cisco Multi-Factor Authentication (Duo Security)
RSA SecurID Suite
9.0
Account Provisioning and De-provisioning
Cisco Multi-Factor Authentication (Duo Security)
RSA SecurID Suite
8.0
ID Management Workflow Automation
Cisco Multi-Factor Authentication (Duo Security)
RSA SecurID Suite
8.0
ID Risk Management
Cisco Multi-Factor Authentication (Duo Security)
RSA SecurID Suite
8.0

Pros

Cisco Multi-Factor Authentication (Duo Security)

  • User functionality is simple. Our users love the ability to use their iPhones for the authentication.
  • User access is quick. We have had no reports of sluggishness or timeout issues when logging in and no downtime reported for the functionality in the year that we've used the service.
  • Bypass option in Duo is easy to administer when you have to make an exception for a user to bypass the two factor authentication (for example someone lost their iPhone but needs to work remotely until the new phone arrives).
Debbie Johnson | TrustRadius Reviewer

RSA SecurID Suite

  • RSA Authentication Manager is easy to deploy and configure.
  • It is a scalable solution meant for a large enterprise.
  • Some of the key features of RSA Authentication Manager where it particularly does well are provisioning, mapping, and logging.
  • It has a very nice console with good administrative and troubleshooting options.
  • Reliable security for VPN, applications, and wifi.
Ayub Khan | TrustRadius Reviewer

Cons

Cisco Multi-Factor Authentication (Duo Security)

  • They offer a great and in depth process and documentation around popular systems, but that may leave you feeling stranded when attempting to use with other devices not listed. For example, MikroTik routers are not officially supported nor was it easy to connect to our LDAP servers without an additional RADIUS Server on top of the DUO Security Proxy.
  • Adding in multiple devices per user is a great feature since not all users will have their phone with them or a Hardware Token with them. It was easy to setup and use but found it difficult to tie one application to one user with multiple devices which can be used to authenticate.
  • Cost of telephone messages are a bit expensive compared to other competitors.
Craig Lockley | TrustRadius Reviewer

RSA SecurID Suite

  • The Android application cannot be easily returned to the original code (if you chose to move to the next code).
  • If misconfigured, it can lock an administrator out of a server.
  • The look and feel of the RSA control center status bar application have a dated feel.
Joel Sprague, CCIE | TrustRadius Reviewer

Likelihood to Renew

Cisco Multi-Factor Authentication (Duo Security)

No score
No answers yet
No answers on this topic

RSA SecurID Suite

RSA SecurID Suite 8.0
Based on 1 answer
Long story short, does the job. Can use company credentials to setup and access the account for SecurID. Easy to setup and implement. Doesn't have a high learning curve.
Vishwanath Raman | TrustRadius Reviewer

Usability

Cisco Multi-Factor Authentication (Duo Security)

Cisco Multi-Factor Authentication (Duo Security) 9.6
Based on 3 answers
I find it relatively easy to use Duo Security for multi-factor authentication. Simple user instruction is enough for me even in case of issues. I am not an administrator but I have heard it is not that hard for administrators to manage the many users. I haven't used any other tools but I find it easier to use.
Bhupendra Niroula | TrustRadius Reviewer

RSA SecurID Suite

RSA SecurID Suite 9.0
Based on 1 answer
Using it very frequently, it's important that its straight forward and I do not have to go through unnecessary hoops to achieve something seemingly simple. Can setup using the company credentials and do not have to setup up a separate account. Setup was fast and easy. GUI is very straight forward and quick.
Vishwanath Raman | TrustRadius Reviewer

Support Rating

Cisco Multi-Factor Authentication (Duo Security)

Cisco Multi-Factor Authentication (Duo Security) 8.8
Based on 20 answers
I've had great experiences with Duo Security's support; one story I like to tell is that once I just called the main support number and found myself speaking with one of the founders who was taking support calls. That's not something you expect or see very often. In addition to the generally good support, I had several opportunities to speak with Product Managers, and they appeared to be very interested in my insights. That's a good sign a company is trying to keep in touch with users and cares about getting their input rather than paying lip service, which is sadly what most companies are good at.
Dan Tesch | TrustRadius Reviewer

RSA SecurID Suite

RSA SecurID Suite 8.0
Based on 1 answer
Their support for onboarding and set-up is quite good. The only issues we tend to have are obtaining new user devices. These need to be planned ahead of time.
TJ Hurt | TrustRadius Reviewer

Alternatives Considered

Cisco Multi-Factor Authentication (Duo Security)

Duo offers cryptographic infrastructure that is more robust than SecureID does (or did). In addition, Duo has never intentionally built back doors in to their product at the behest of the NSA. Many Duo products are either themselves open source or are based on open source codebase, so it is easy to verify that they are secure. Duo's pricing is also MUCH better than RSA's.
Tim Enders | TrustRadius Reviewer

RSA SecurID Suite

And also Google Authenticator that TrustRadius does not have on their database. Both are good but not excellent. SecureID felt like the best option because it is solid and has proven to be the best option for more than 20 years. The other options were confusing and offer things that we don't need.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Multi-Factor Authentication (Duo Security)

  • Duo Security helps me sleep better as I worry less about an external attacker gaining unauthorized access to my network.
  • If there is a downside to Duo Security, it is that we did get some pushback from the end user community as they felt it was a hinderance to their workflow. However, Duo Security's flexibility allowed us to minimize that impact.
  • Duo Security provides a lot of information about the devices being used to access your network remotely.
Jerry Robinson | TrustRadius Reviewer

RSA SecurID Suite

  • Implementing RSA SecurID has allowed us to help our clients understand we are committed to compliance.
  • Implementing RSA SedcurID has, however, negatively impacted employee productivity. Employees need to be aware of the additional steps they need to take to authenticate to a protected system.
  • RSA SecurID has helped us with our compliance audits.
Brandon Holbrook | TrustRadius Reviewer

Pricing Details

Cisco Multi-Factor Authentication (Duo Security)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

RSA SecurID Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Multi-Factor Authentication (Duo Security)
9.3
RSA SecurID Suite
9.0

Likelihood to Renew

Cisco Multi-Factor Authentication (Duo Security)
RSA SecurID Suite
8.0

Usability

Cisco Multi-Factor Authentication (Duo Security)
9.6
RSA SecurID Suite
9.0

Support Rating

Cisco Multi-Factor Authentication (Duo Security)
8.8
RSA SecurID Suite
8.0

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