Cisco Room Phone vs. Crestron XiO

If you are already using Webex and Cisco room video systems, the Room Phone is a fantastic option to enable audio/meeting functionality in small conference rooms and huddle rooms at a very reasonable cost. Audio is fantastic and installation is simple. With split registration capability, this device can meet most, if not all, requirements for these rooms and could even be used for private offices and home offices, a definite value as work from home becomes more ubiquitous

XiO is definitely well suited for applications like ours where we have a large number of devices to manage. I like being able to see all my devices and locations in one place. It is very helpful to see if any devices are offline each morning and be able to troubleshoot before any customers realize there is a problem

Incentivized

• Easy Webex join experience like the Webex app and room devices
• Large, color display with a familiar Webex look and feel
• Easy setup and management with Webex Control Hub cloud and Unified CM on-prem
• High end audio experience
• Proximity integration for meeting join and screen sharing

• Scheduled re-boots and updates
• I like the way the hierarchy can be set up
• individually customizable group settings within the hierarchy
• I like the capability of setting up background images for brand promotion or employee information

Incentivized

• Wires are bulky (lighter weight HDMI would be beneficial for a cleaner install)
• Far end video (possibly a future enhancement?)

• I would like the option to choose IP addresses as one of the viewable columns when looking at/sorting through all your available devices.
• It would be nice to be able to link the IP address listed directly to their devices.
• Sometime trying to reboot a device in XiO does not work for me and I need to go directly to the device's admin page.

Incentivized

XiO is a necessity when managing the large number of device our company has

Incentivized

Very easy to use for both Webex and on-prem calling.

We have not had any issues with the device, but expect support to be as good as Cisco always has been for us.

I've use a lot of the Webex Room devices and the Room Phone is a great transition for the traditional conference phone to a modern UI and platform with Control Hub integration. Like all the other major OS platforms out there, the push to unify the user interface has some real advantages and I think that Cisco is accomplishing that goal here.

• Expanded the options to enhance the value of small spaces

• being able to manage all my devices remotely saves us time/money
• XiO reduces the need to have someone on-site/in person to manage my devices

Incentivized