What users are saying about
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Top Rated
120 Ratings
245 Ratings
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Score 9.2 out of 100

Ubiquiti Networks UniFi

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Top Rated
120 Ratings
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Score 8.3 out of 100

Attribute Ratings

  • Cisco Routers is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.3

Cisco Routers

93%
19 Ratings
7.9

Ubiquiti Networks UniFi

79%
41 Ratings

Usability

Cisco Routers

N/A
0 Ratings
9.5

Ubiquiti Networks UniFi

95%
3 Ratings

Support Rating

Cisco Routers

N/A
0 Ratings
7.5

Ubiquiti Networks UniFi

75%
10 Ratings

Likelihood to Recommend

Cisco Routers

Cisco has a very easy CLI and most importantly it is known to most network engineers. There is a huge possibility that Cisco solutions are available over the Internet for a particular problem or a use case. Cisco has been improving ever since, however, Cisco can improve in areas such as rollback or error checking mechanism during the configuration, Juniper Networks Routers has done a great job in this area. Cisco is well suited for enterprise environments, however, for Service Provider Networks there are many options available.
Anonymous | TrustRadius Reviewer

Ubiquiti Networks UniFi

In the past few months we purchased thousands of dollars in brand new networking equipment from Ubiquiti. IT DOES NOT WORK CORRECTLYWe bought 2 sets of hardware. 1 for home office and 1 for work. They both have the same issue (internet stops working). We have emailed literally dozens of times with customer service and they have not been able to resolve the issue. We have requested escalation to more trained technicians and have asked them to log into our system to assess. None of this has happened and our internet continues to intermittently work.
Anonymous | TrustRadius Reviewer

Pros

Cisco Routers

  • Cisco routers offer networks for the WAN, the LAN and the cloud include advanced analytics, optimization security incorporated with them you can have a comprehensive and proven solution.
  • They are well designed to support coherent optics to drive the convergence of optical layers, as well as systems that offer lower power consumption
  • They are very reliable for networks that are constantly growing traffic with fixed or modular systems that allow handling large traffic flows
  • They are quite friendly and easy-to-use computers on their different platforms, whether ios, ios xe, XR
Jose Manuel Castillo | TrustRadius Reviewer

Ubiquiti Networks UniFi

  • AP's are very affordable.
  • Most of the AP's are highly reliable and can be used indoors or in covered outdoor spaces.
  • Outdoor Mesh AP's with an external directional antenna can effectively cover outdoor spaces with dual band wifi better than much more expensive APs.
  • Unifi Protect via the Cloud Key Gen2+ is probably the slickest, most affordable IP camera system on the market right now.
  • Unifi controller is powerful yet simple to administrate.
  • Remote management of entire networks through a single pane of glass is easy to accomplish with the Unifi controller.
  • Cloud Key Gen2 solves problems with the first Cloud Key wiht a built-in battery backup.
  • When you are "full stack" Unifi with wifi, network switches and gateways, the control you can wield over a network in just a few clicks and the amount of data you can glean from a quick glance in the controller is incredibly impressive. It makes an IT guy wish every product/service could be so tightly and well-integrated.
  • Community support is excellent, Unifi staff monitors their official forums and responds to almost every thread.
Patrick Plaisance | TrustRadius Reviewer

Cons

Cisco Routers

  • Software-defined radios could be used so that both the radios could be converted into 5 GHz model to provide enhanced connectivity in network congestion scenarios.
  • Support for low power IoT devices.
  • Should provide more details about devices connected to the access points such as the risk score of the devices.
  • Enhanced encryption algorithms and quick firmware upgrades.
Ravinder Beniwal | TrustRadius Reviewer

Ubiquiti Networks UniFi

  • VLANs: They can make these work more smoothly. Setup can be more intuitive.
  • Cloud Key: These need to be stabilized; they lose their programming a little too easily.
  • Stop selling the Gen-1 cloud key: No battery means you need an external power source or you must be onsite to power it off before updating.
  • Portal can be modernized.
Vin Campbell | TrustRadius Reviewer

Pricing Details

Cisco Routers

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Ubiquiti Networks UniFi

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

Cisco Routers

No score
No answers yet
No answers on this topic

Ubiquiti Networks UniFi

Ubiquiti Networks UniFi 9.5
Based on 3 answers
UniFi's system is intuitive in how options are placed and explained throughout the interface. What is not directly explainable within the interface, Ubiquiti does provide several knowledgebase documents explaining best practices and methods of troubleshooting when things don't go exactly right. We've been using them for over three years, and the benefits vastly outweigh any negatives we could come up with on the equipment and system.
Brandon Patton | TrustRadius Reviewer

Support Rating

Cisco Routers

No score
No answers yet
No answers on this topic

Ubiquiti Networks UniFi

Ubiquiti Networks UniFi 7.5
Based on 10 answers
Support tickets can be proactively created within the dashboard with full detailed documentation. The Ubiquiti website provides detailed documentation on support. Forum and user groups also provide the interested community with information that covers all aspects of issues or questions users can encounter with the latest and most updated information.
Tiago Mokwa | TrustRadius Reviewer

Alternatives Considered

Cisco Routers

Cisco routers are great and are the industry standard. They have proven their ability to last and [continually] provide support for their devices. You can go into a lot of IT closets and see old Cisco switches and routers. Why? because they are workhorses and they last. Their compatibility [with] other systems and hardware makes them hard to beat.
Shaun Stockton | TrustRadius Reviewer

Ubiquiti Networks UniFi

Ubiquiti is overall easier to work with. There is no special training needed to accomplish many of the things required with a Cisco product. Since my time is stretched thin, I need something that I can manage without being weighed down by command-line communications. Also, I am able to use my wireless devices to maintain every Ubiquiti device on my network.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Routers

  • Network management has become easy and fast with cloud based portal.
  • Network policies could be rolled out quickly across the devices.
  • Improvement in Network security.
  • Stable internet connection has lead to less downtime and more productivity.
  • Stable internet connection in each location within the organization.
Ravinder Beniwal | TrustRadius Reviewer

Ubiquiti Networks UniFi

  • The access points and switch were extremely affordable and we've had minimal downtime over the life of the products.
  • The switch was in our main rack and there was a bug in the firmware that would reboot the switch if you made a change to one of the switch ports (that was not in use at the time). This caused our entire organization to have a network outage, in the middle of the day. Fortunately we didn't have any customer refunds to issue. We've had to purchase different switches for the main racks, and place the UniFi switch in a better suited place.
Aaron Smith | TrustRadius Reviewer

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