What users are saying about
228 Ratings
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Top Rated
176 Ratings
228 Ratings
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Score 8.9 out of 100

WatchGuard Network Security

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Top Rated
176 Ratings
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Score 9 out of 100

Likelihood to Recommend

Cisco Routers

One major drawback of Cisco Routers is that it is quite expensive. It may not be the perfect budget friendly item for most small companies. However, it is highly accessible and reliable. Security concerns are next to nil so it is something one can rely on, without fearing frauds and security breeches.
Anonymous | TrustRadius Reviewer

WatchGuard Network Security

For the size of businesses that I am involved with, the WatchGuard products are an excellent fit in terms of pricing, capacity, performance and reliability. The products are scaled for both main office or branch offices or warehouses. I have yet to not be able to come up with the correct solution for businesses. The pre-sales staff has excellent product knowledge and has always made the right recommendations.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Firewall

Cisco Routers
WatchGuard Network Security
8.2
Identification Technologies
Cisco Routers
WatchGuard Network Security
8.4
Visualization Tools
Cisco Routers
WatchGuard Network Security
7.2
Content Inspection
Cisco Routers
WatchGuard Network Security
8.3
Policy-based Controls
Cisco Routers
WatchGuard Network Security
8.7
Active Directory and LDAP
Cisco Routers
WatchGuard Network Security
8.1
Firewall Management Console
Cisco Routers
WatchGuard Network Security
8.9
Reporting and Logging
Cisco Routers
WatchGuard Network Security
7.3
VPN
Cisco Routers
WatchGuard Network Security
8.1
High Availability
Cisco Routers
WatchGuard Network Security
8.6
Stateful Inspection
Cisco Routers
WatchGuard Network Security
8.2
Proxy Server
Cisco Routers
WatchGuard Network Security
7.8

Pros

Cisco Routers

  • Security. You can run VPN services on these routers along with core function of routing.
  • Rate limiting for DDOS or traffic on WAN links can help to prioritise the actual user traffic.
  • Routing. This is main feature of these devices and they do it really well.
Anonymous | TrustRadius Reviewer

WatchGuard Network Security

  • URL Filtering: Extremely effective for blocking of questionable content and protecting from phishing sites.
  • Antivirus: Our clients have seen far fewer active threats when a WatchGuard Network Security Device is in place.
  • Data Loss Prevention: A valuable tool for our clients who require more security when it comes to metadata and personal data leaving the network.
Tracy Atwood | TrustRadius Reviewer

Cons

Cisco Routers

  • Firmware improvements as the routers (at least the models I used) can sometimes crash while setting up.
  • In two RV042 that I had to configure and monitor, I had problems where they stopped working properly (crashes, loss of settings, bug). In another model, the VPN did not connect and only after a router restart did it work.
  • Three WAN options on RV line.
Anonymous | TrustRadius Reviewer

WatchGuard Network Security

  • Partner communications on technical issues. For example the undocumented feature of SDWAN hidden route. There is still no documentation on that.
  • Too infrequent communications about high incidence technical support issues. We do not want to have to be encountering known issues and then having outages or problems that we then have to put in tickets about.
  • Pay attention to your most highly technical partners, not just those that sell a lot of equipment. The highly technical partners can and do provide very usable feedback that can make the products better.
  • WG wants partners to build relationships with people inside WG so we can drive solutions to problems, but too frequently, we get no response to emails sent to the proper internal resources about legitimate issues.
Felicia King | TrustRadius Reviewer

Likelihood to Renew

Cisco Routers

No score
No answers yet
No answers on this topic

WatchGuard Network Security

WatchGuard Network Security 9.8
Based on 3 answers
To be replaced, we would need to see a clear set of reasons that acutely address the points I have made in favor of this solution, and they would need to be Cheaper, easier to use, give more clarity into the networking, and create easier dashboards and reports for managemnt of users networking and threat actors attempts to compromise the network.
Bill Holmberg | TrustRadius Reviewer

Usability

Cisco Routers

No score
No answers yet
No answers on this topic

WatchGuard Network Security

WatchGuard Network Security 8.5
Based on 98 answers
I first started using WatchGuard firewalls about 20 years ago and found them easy to pick up and learn. Since then I have had experience with many other types--Sonicwalls, Palo Altos, and Cisco Meraki, just to name a few--and I still find the that WatchGuard is the easiest to deploy and work with. I still use the management software (vs. the newer web interface) and it's just very easy to find what I need and to make changes.
James Graham | TrustRadius Reviewer

Support Rating

Cisco Routers

No score
No answers yet
No answers on this topic

WatchGuard Network Security

WatchGuard Network Security 8.0
Based on 7 answers
I give this rating as a result of almost 20 years of interfacing with WatchGuard technical support. Of all my vendors that I have to deal with WatchGuard is one of the best I have ever dealt with bar none. I have seldom finished a call to them without a solution. If they by chance don't have the solution, they will figure it out and get back to you ASAP as well as update the casefile online. Technical support is available via phone and web portal. It takes a few minutes to create a case online, assign a priority and submit. They get back to you depending on the critical nature of the issue, but you can expect urgent attention for critical and catastrophic issues.
Joe Spradlin | TrustRadius Reviewer

In-Person Training

Cisco Routers

No score
No answers yet
No answers on this topic

WatchGuard Network Security

WatchGuard Network Security 9.1
Based on 1 answer
In person training is very good for the interaction with qualified trainers
Felicia King | TrustRadius Reviewer

Online Training

Cisco Routers

No score
No answers yet
No answers on this topic

WatchGuard Network Security

WatchGuard Network Security 6.4
Based on 1 answer
Online training is good for learning how to use the product. It does not teach security strategy because that is not its intent.
Felicia King | TrustRadius Reviewer

Implementation Rating

Cisco Routers

No score
No answers yet
No answers on this topic

WatchGuard Network Security

WatchGuard Network Security 8.4
Based on 108 answers
Implementation of a device, with knowledge of the WatchGuard system, can be fairly straightforward for a typical school/branch office. Anywhere with a few servers will have the policy list grow exponentially and end up with a big mess of policies. We have 30 servers, along with providing local Internet. We have over 100 policies and growing.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Routers

I haven't used other routers in my career. We evaluated Palo Alto but quickly realized we needed to stay with Cisco, as they never gave us a reason to change. Palo Alto also was a much greater financial investment we were not willing to take, along with the learning curve to support their hardware.
Jacob Klein | TrustRadius Reviewer

WatchGuard Network Security

I find Watchguard much easier to deploy and maintain than Sonicwall devices. I find they offer a comparable range of products and features, however, I liked the deployment process of Watchguards much more. The Cisco ASA is a great firewall as well, however, can require more in-depth knowledge to deploy. Watchguard dual WAN functionality is better than the ASA as well which requires routers outside of the ASA to maintain a true dual WAN setup.
Steve Davis | TrustRadius Reviewer

Return on Investment

Cisco Routers

  • It has helped increase IT productivity by making network management easier
  • The yearly subscription fee is too expensive and isn't worth it
Anonymous | TrustRadius Reviewer

WatchGuard Network Security

  • Blocking bad websites has saved many of our clients from any infection which saves time and money from a business being down and needing files restored perspective.
  • Automatic end user training has saved time not having to go onsite to do it ourselves.
  • Traffic and Security Reports that we use with clients to show them employee usage, blocked security threats, and growth projections.
Joshua Churchwell | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Routers

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WatchGuard Network Security

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Routers
8.7
WatchGuard Network Security
9.1

Likelihood to Renew

Cisco Routers
WatchGuard Network Security
9.8

Usability

Cisco Routers
WatchGuard Network Security
8.5

Support Rating

Cisco Routers
WatchGuard Network Security
8.0

In-Person Training

Cisco Routers
WatchGuard Network Security
9.1

Online Training

Cisco Routers
WatchGuard Network Security
6.4

Implementation Rating

Cisco Routers
WatchGuard Network Security
8.4

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