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Top Rated
229 Ratings
Top Rated
129 Ratings

Cisco Secure Access by Duo

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Top Rated
229 Ratings
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Score 9 out of 100
Top Rated
129 Ratings
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Score 7.8 out of 100

Attribute Ratings

  • Cisco Secure Access by Duo is rated higher in 3 areas: Likelihood to Recommend, Usability, Implementation Rating
  • Forcepoint Web Security is rated higher in 1 area: Likelihood to Renew
  • Cisco Secure Access by Duo and Forcepoint Web Security are tied in 1 area: Support Rating

Likelihood to Recommend

9.1

Cisco Secure Access by Duo

91%
116 Ratings
7.2

Forcepoint Web Security

72%
72 Ratings

Likelihood to Renew

8.3

Cisco Secure Access by Duo

83%
8 Ratings
10.0

Forcepoint Web Security

100%
2 Ratings

Usability

9.1

Cisco Secure Access by Duo

91%
78 Ratings
8.0

Forcepoint Web Security

80%
1 Rating

Availability

9.5

Cisco Secure Access by Duo

95%
7 Ratings

Forcepoint Web Security

N/A
0 Ratings

Support Rating

9.0

Cisco Secure Access by Duo

90%
111 Ratings
9.0

Forcepoint Web Security

90%
2 Ratings

Implementation Rating

9.0

Cisco Secure Access by Duo

90%
8 Ratings
8.0

Forcepoint Web Security

80%
2 Ratings

Ease of integration

9.2

Cisco Secure Access by Duo

92%
7 Ratings

Forcepoint Web Security

N/A
0 Ratings

Likelihood to Recommend

Cisco

Any business seeking to secure access to their corporate resources by adding that additional authentication layer. It's essential now - phishing scams are rampant and are generally unstoppable. Remote work is the norm and, whether it's hybrid or fully remote, it needs to be controlled. Cisco Secure Access by Duo is a simple, lightweight, and highly effective method of achieving what is quickly becoming "table-stakes" in the cyber security realm.
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Forcepoint

It is very well suited for [an] environment where the internet usage is high and most business applications are either cloud or internet-based e.g. SAP, GST, E-way billings, etc. It is not appropriate for organizations where the hardware is not being updated for a long time as it requires good hardware to run it without any hassle.
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Pros

Cisco

  • It integrates very well with multiple products such as M365 and VMware
  • It allows for multiple security options including hardware tokens and a phone app
  • If users are locked out for whatever reason, it's easy to get them up and running again with the Duo admin dashboard
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Forcepoint

  • It prevents users from accessing websites that may have recently been created for the purpose of distributing malware.
  • It prevents users from accidentally or intentionally accessing websites that are considered inappropriate for a work environment.
  • It allows us to create different policies for different teams in our organization.
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Cons

Cisco

  • If you need to integrate some legacy applications to Cisco Secure Access by Duo, it's not easy.
  • If you want to have more detailed information and reports, you need to pay more for the licensing. The basic option is not enough.
  • A constraint could be that each employee has to install it on their personal smartphone, which some don't like. But, there is an alternative using SMS, although sometimes it takes too long to receive the message.
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Forcepoint

  • The user access logs contain a lot of useless information. I understand this is very hard to tackle as I've seen this across any product that logs web activity.
  • I would like to see more customization options of website block pages.
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Pricing Details

Cisco Secure Access by Duo

Starting Price

$3 Per User Per Month

Editions & Modules

Cisco Secure Access by Duo editions and modules pricing
EditionModules
MFA$3.001
Access$6.002
Beyond$9.003

Footnotes

  1. Per User Per Month
  2. Per User Per Month
  3. Per User Per Month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Pricing Info

Forcepoint Web Security

Starting Price

Editions & Modules

Forcepoint Web Security editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Cisco

    There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
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    Forcepoint

    It is very stable, the organisation has "locked in" the product and has no plans to change or try another product. We have already renewed our 2019-2020 licenses. It is user friendly and people catch on easily when they first use it. The only downtime is when we install Microsoft updates! It has excellent reporting which help in determining how the organisation's Internet is used and also during both internal and external IT audits.
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    Usability

    Cisco

    I believe this is one of the most popular methods of authentication and it works for us. I haven’t had any issues since I set up my account and I have been able to use it even abroad during business trips. Overall a great experience and I would recommend it to someone looking to protect clients' sensitive data
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    Forcepoint

    Despite the intimidating Linux CLI when you use the appliance for troubleshooting, the web security usability compensates as most of the Administration of the system is done there. It is GUI based and has an easy to use UI where one can navigate around rather easily like getting reports, checking alerts, looking the whole setup under deployment to check if all services are running in one place though there are other parts to the system.
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    Reliability and Availability

    Cisco

    In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
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    Forcepoint

    No answers on this topic

    Support Rating

    Cisco

    Most of my support has come from the pre-sales side, as I haven't done much with post-sales support. The engineer was helpful, though it would have been even better if he had more production experience. Hopefully the backing by Cisco will give Duo support the deep bench that one would expect out of Cisco.
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    Forcepoint

    The is a quick first response to acknowledge your issue and the Engineers never take more than two hours to fix an issue and we hardly get issues looking at the fact that the system is pretty stable. There is also a robust Knowledge Base in the site for known problems.
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    Implementation Rating

    Cisco

    Implementation of Cisco Secure Access by Duo was easy and intuitive. Integration of third party applications via API interface was painless. ON the few occasions that I needed to work with support to troubleshoot an issue, I have been satisfied with the level of support that was provided. All in all, the implementation process was better than many other products.
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    Forcepoint

    Research known issues with upgrading from the Support Knowledge base, this will enable you avoid road blocks along the way and reduce your dependence on Forcepoint Support
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    Alternatives Considered

    Cisco

    I think that Duo is better than SecureAuth because the interface is better. I like the usability better and I like the design and functionality better. I wasn't involved in the selection process and initially didn't want to make the switch because I had heard some complaints about Duo but now that I have used it for a couple of years I would definitely say it is better than what I was using.
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    Forcepoint

    To be honest, once using Forcepoint for our Web Security, I have not wanted to look anywhere else. The dashboard gives me quick insight of threats, productivity, and bandwidth usage. Again, this is a layer in my security and it fills many holes. I feel safe and I do like I can just let it do its thing
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    Return on Investment

    Cisco

    • Duo Security has been a positive ROI in that it has prevented unwarranted access to confidential information.
    • Duo Security has been a positive ROI in that it keeps me informed of what's going on with my devices.
    • Duo Security has been a negative ROI in that it costs money that I'm not sure is well spent all of the time.
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    Forcepoint

    • The design of Forcepoint Web Security [in my opinion] does not lend itself well to remote workers. This was obvious [to me] before the pandemic and was only more evident with the pandemic.
    • Quality control of Forcepoint Web Security software requires staff time and resources to administer and upgrade. It is refreshing to see the administration [needs to be] reduced with a cloud-based solution.
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