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Top Rated
200 Ratings
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Top Rated
132 Ratings

Cisco Secure Access by Duo

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Top Rated
200 Ratings
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Score 8.7 out of 100

Forcepoint Web Security

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Top Rated
132 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Cisco Secure Access by Duo

As far as multi-factor authentication goes, Duo is the one that everyone else needs to catch up to. There is a cost to it that can be more than competitors, but you can't beat the ease of use and the integration across platforms that it offers. It has been reliable with very few outages. The few outages we have seen have been short and we were well notified about both the issue and the resolution. Overall, the cost is far outweighed by the safety that Duo adds to your organization. Even a single, successful attack can easily cost far more than you will pay for the product.
James Heiney | TrustRadius Reviewer

Forcepoint Web Security

Over the years, [in our experience] the maintenance of the Forcepoint Web Security solution proved to be more cumbersome and troublesome with each version upgrade. In addition, it did not transition well to support the large increase of remote workers. We also experienced weird incompatibilities with the client. We have since replaced this solution with Zscaler Internet Access, a cloud-based secure web gateway solution, with a client that behaves as expected, is more flexible and requires significantly less administration.
Anonymous | TrustRadius Reviewer

Pros

Cisco Secure Access by Duo

  • Duo Security has a convenient mobile app, so all our employees can implement it and login when and where they need to.
  • The app is streamlined and simple, and doesn't contain ads or unnecessary features.
  • Duo Security allows our employees to not only use it for their company login, but for external logins as well, so all of their dual-factor authentication data is in one app.
Anonymous | TrustRadius Reviewer

Forcepoint Web Security

  • It prevents users from accessing websites that may have recently been created for the purpose of distributing Malware.
  • It prevents users from accidentally or intentionally accessing websites that are considered inappropriate for a work environment.
  • It allows us to create different policies for different teams in our organization.
Anonymous | TrustRadius Reviewer

Cons

Cisco Secure Access by Duo

  • Logging into websites and accounts and needing to confirm each one individually can become a tad cumbersome. But this only needs to be done once, so not a huge issue.
  • Allows a user to only be logged in on one device at a time. I would love to see multiple login sessions supported.
  • Security notifications can be a bit dicey and delayed depending on the network.
Anonymous | TrustRadius Reviewer

Forcepoint Web Security

  • The user access logs contain a lot of useless information. I understand this is very hard to tackle as I've seen this across any product that logs web activity.
  • I would like to see more customization options of website block pages.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Secure Access by Duo

Cisco Secure Access by Duo 9.1
Based on 1 answer
It’s best in class
Anonymous | TrustRadius Reviewer

Forcepoint Web Security

Forcepoint Web Security 10.0
Based on 2 answers
It is very stable, the organisation has "locked in" the product and has no plans to change or try another product. We have already renewed our 2019-2020 licenses. It is user friendly and people catch on easily when they first use it. The only downtime is when we install Microsoft updates!It has excellent reporting which help in determining how the organisation's Internet is used and also during both internal and external IT audits.
Junie Johwa | TrustRadius Reviewer

Usability

Cisco Secure Access by Duo

Cisco Secure Access by Duo 9.0
Based on 69 answers
Absolutely, Duo / Cisco Secure Access, by Duo's usability is very well on both [the] admin side and [the] user side. Beginning from the purchase to deployment, Duo / Cisco Secure Access, by Duo has been an unproblematic product. End users quickly grasped it thanks to Cisco's mobile app compatible with any mobile device. Also, they provide MFA dongles for users who [do] not want to carry a mobile phone in a clean lab environment.
Christopher J Evans | TrustRadius Reviewer

Forcepoint Web Security

Forcepoint Web Security 8.0
Based on 1 answer
Despite the intimidating Linux CLI when you use the appliance for troubleshooting, the web security usability compensates as most of the Administration of the system is done there. It is GUI based and has an easy to use UI where one can navigate around rather easily like getting reports, checking alerts, looking the whole setup under deployment to check if all services are running in one place though there are other parts to the system.
Junie Johwa | TrustRadius Reviewer

Support Rating

Cisco Secure Access by Duo

Cisco Secure Access by Duo 8.9
Based on 103 answers
Most of my support has come from the pre-sales side, as I haven't done much with post-sales support. The engineer was helpful, though it would have been even better if he had more production experience. Hopefully the backing by Cisco will give Duo support the deep bench that one would expect out of Cisco.
Anonymous | TrustRadius Reviewer

Forcepoint Web Security

Forcepoint Web Security 9.0
Based on 1 answer
The is a quick first response to acknowledge your issue and the Engineers never take more than two hours to fix an issue and we hardly get issues looking at the fact that the system is pretty stable. There is also a robust Knowledge Base in the site for known problems.
Junie Johwa | TrustRadius Reviewer

Implementation Rating

Cisco Secure Access by Duo

Cisco Secure Access by Duo 9.1
Based on 1 answer
Rich documentation was provided by Duo team.
Anonymous | TrustRadius Reviewer

Forcepoint Web Security

Forcepoint Web Security 8.0
Based on 1 answer
Research known issues with upgrading from the Support Knowledge base, this will enable you avoid road blocks along the way and reduce your dependence on Forcepoint Support
Junie Johwa | TrustRadius Reviewer

Alternatives Considered

Cisco Secure Access by Duo

I think that Duo is better than SecureAuth because the interface is better. I like the usability better and I like the design and functionality better. I wasn't involved in the selection process and initially didn't want to make the switch because I had heard some complaints about Duo but now that I have used it for a couple of years I would definitely say it is better than what I was using.
Randy Palmer | TrustRadius Reviewer

Forcepoint Web Security

To be honest, once using Forcepoint for our Web Security, I have not wanted to look anywhere else. The dashboard gives me quick insight of threats, productivity, and bandwidth usage. Again, this is a layer in my security and it fills many holes. I feel safe and I do like I can just let it do its thing
Justin Leos | TrustRadius Reviewer

Return on Investment

Cisco Secure Access by Duo

  • Duo Security has been a positive ROI in that it has prevented unwarranted access to confidential information.
  • Duo Security has been a positive ROI in that it keeps me informed of what's going on with my devices.
  • Duo Security has been a negative ROI in that it costs money that I'm not sure is well spent all of the time.
Thomas Young | TrustRadius Reviewer

Forcepoint Web Security

  • Being a non-profit the cost is a bit higher than some competitors so our ROI takes a bit longer to recoup. I would really like to see better non-profit pricing.
  • The ease of doing a report on someone cuts down on the IT man-hours to do website tracking for managers as we can do it from a central point whereas in the past (prior to Forcepoint/Websense) we would have to ghost their machine to look for activity as well as their local servers.
Allan Eisenhauer | TrustRadius Reviewer

Pricing Details

Cisco Secure Access by Duo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Secure Access by Duo Editions & Modules

Edition
MFA$3.001
Access$6.001
Beyond$9.001
  1. Per User Per Month
Additional Pricing Details

Forcepoint Web Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Forcepoint Web Security Editions & Modules

Additional Pricing Details

Add comparison