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Top Rated
199 Ratings

Duo / Cisco Secure Access, by Duo

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Top Rated
199 Ratings
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Score 8.8 out of 100
10 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Duo / Cisco Secure Access, by Duo

As far as multi-factor authentication goes, Duo is the one that everyone else needs to catch up to. There is a cost to it that can be more than competitors, but you can't beat the ease of use and the integration across platforms that it offers. It has been reliable with very few outages. The few outages we have seen have been short and we were well notified about both the issue and the resolution. Overall, the cost is far outweighed by the safety that Duo adds to your organization. Even a single, successful attack can easily cost far more than you will pay for the product.
James Heiney | TrustRadius Reviewer

IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)

IBM Security Identity and Access Manager is well-suited for larger organizations who can take advantage of the powerful features without being overwhelmed by the initial investments of both time and resources. It is advantageous for any company that wants to provide secure protection of both internal and external (client) information. The added bonus of threat management mitigation was an unforeseen bonus.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Duo / Cisco Secure Access, by Duo
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
7.4
ID-Management Access Control
Duo / Cisco Secure Access, by Duo
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
7.4
ID Management Single-Sign On (SSO)
Duo / Cisco Secure Access, by Duo
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
9.6
Multi-Factor Authentication
Duo / Cisco Secure Access, by Duo
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
8.0
Password Management
Duo / Cisco Secure Access, by Duo
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
7.0
Account Provisioning and De-provisioning
Duo / Cisco Secure Access, by Duo
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
6.0
ID Management Workflow Automation
Duo / Cisco Secure Access, by Duo
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
6.0
ID Risk Management
Duo / Cisco Secure Access, by Duo
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
7.6

Pros

Duo / Cisco Secure Access, by Duo

  • Duo Security has a convenient mobile app, so all our employees can implement it and login when and where they need to.
  • The app is streamlined and simple, and doesn't contain ads or unnecessary features.
  • Duo Security allows our employees to not only use it for their company login, but for external logins as well, so all of their dual-factor authentication data is in one app.
Anonymous | TrustRadius Reviewer

IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)

  • Reverse Proxy
  • SSO
  • Load Balancing
Anonymous | TrustRadius Reviewer

Cons

Duo / Cisco Secure Access, by Duo

  • Logging into websites and accounts and needing to confirm each one individually can become a tad cumbersome. But this only needs to be done once, so not a huge issue.
  • Allows a user to only be logged in on one device at a time. I would love to see multiple login sessions supported.
  • Security notifications can be a bit dicey and delayed depending on the network.
Anonymous | TrustRadius Reviewer

IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)

  • Not particularly user friendly
  • Performance is not good for administration
Wai Mun Leong | TrustRadius Reviewer

Likelihood to Renew

Duo / Cisco Secure Access, by Duo

Duo / Cisco Secure Access, by Duo 9.1
Based on 1 answer
It’s best in class
Anonymous | TrustRadius Reviewer

IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)

No score
No answers yet
No answers on this topic

Usability

Duo / Cisco Secure Access, by Duo

Duo / Cisco Secure Access, by Duo 9.0
Based on 69 answers
Absolutely, Duo / Cisco Secure Access, by Duo's usability is very well on both [the] admin side and [the] user side. Beginning from the purchase to deployment, Duo / Cisco Secure Access, by Duo has been an unproblematic product. End users quickly grasped it thanks to Cisco's mobile app compatible with any mobile device. Also, they provide MFA dongles for users who [do] not want to carry a mobile phone in a clean lab environment.
Christopher J Evans | TrustRadius Reviewer

IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)

No score
No answers yet
No answers on this topic

Support Rating

Duo / Cisco Secure Access, by Duo

Duo / Cisco Secure Access, by Duo 8.9
Based on 103 answers
Most of my support has come from the pre-sales side, as I haven't done much with post-sales support. The engineer was helpful, though it would have been even better if he had more production experience. Hopefully the backing by Cisco will give Duo support the deep bench that one would expect out of Cisco.
Anonymous | TrustRadius Reviewer

IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)

No score
No answers yet
No answers on this topic

Implementation Rating

Duo / Cisco Secure Access, by Duo

Duo / Cisco Secure Access, by Duo 9.1
Based on 1 answer
Rich documentation was provided by Duo team.
Anonymous | TrustRadius Reviewer

IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)

No score
No answers yet
No answers on this topic

Alternatives Considered

Duo / Cisco Secure Access, by Duo

I think that Duo is better than SecureAuth because the interface is better. I like the usability better and I like the design and functionality better. I wasn't involved in the selection process and initially didn't want to make the switch because I had heard some complaints about Duo but now that I have used it for a couple of years I would definitely say it is better than what I was using.
Randy Palmer | TrustRadius Reviewer

IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)

We evaluated Oracle Identity Manager and were ready to move ahead with the purchase plan, but then found that IBM addressed the needs of our company in a more robust fashion. The price was significantly higher, yet in the grand scheme of things, the safety of both our data and the data of our clients was the most important criteria.
Anonymous | TrustRadius Reviewer

Return on Investment

Duo / Cisco Secure Access, by Duo

  • Duo Security has been a positive ROI in that it has prevented unwarranted access to confidential information.
  • Duo Security has been a positive ROI in that it keeps me informed of what's going on with my devices.
  • Duo Security has been a negative ROI in that it costs money that I'm not sure is well spent all of the time.
Thomas Young | TrustRadius Reviewer

IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)

  • By reducing effort needed to code encryption and session management within the application, it has returned significant ROI
Anonymous | TrustRadius Reviewer

Pricing Details

Duo / Cisco Secure Access, by Duo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Duo / Cisco Secure Access, by Duo Editions & Modules

Edition
MFA$3.001
Access$6.001
Beyond$9.001
  1. Per User Per Month
Additional Pricing Details

IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IBM Security Verify Access, formerly IBM Security Access Manager (ISAM) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Duo / Cisco Secure Access, by Duo
8.9
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)
8.4

Likelihood to Renew

Duo / Cisco Secure Access, by Duo
9.1
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)

Usability

Duo / Cisco Secure Access, by Duo
9.0
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)

Support Rating

Duo / Cisco Secure Access, by Duo
8.9
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)

Implementation Rating

Duo / Cisco Secure Access, by Duo
9.1
IBM Security Verify Access, formerly IBM Security Access Manager (ISAM)

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