What users are saying about
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Top Rated
178 Ratings
24 Ratings

Duo / Cisco Secure Access, by Duo

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Top Rated
178 Ratings
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Score 8.9 out of 100
24 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Duo / Cisco Secure Access, by Duo

Great for organizations that need to deploy a solution that is used by a small group, given that Duo charges per account; however, be careful if you have a lot of service accounts that you want to set to bypass MFA, as you will have to pay for each one of them, as you would for any human user. Also good for small IT teams that need a solution that has a very straightforward and easy-to-use GUI. Finally, while it has a decent amount of features and functionality, don't expect it to be able to do every permutation of policy that you can think of, though Cisco is promising future updates and solutions (e.g. an adaptive product) that will address some very specific use-cases, such as MFA bypass based on user and IP.
Anonymous | TrustRadius Reviewer

Keeper

Again, in our account management. It allows any new accounts created to be automatically logged into our marketing folder when someone has to quickly sign-up for a service or complete an order on the fly. When asked if someone can re-order, change something, etc. all they have to do is go to the site and Keeper will automatically pull in the username and password. This is a huge time-saver and keeps us from getting frustrated when passing along the info.
Anonymous | TrustRadius Reviewer

Pros

Duo / Cisco Secure Access, by Duo

  • Duo Security has a convenient mobile app, so all our employees can implement it and login when and where they need to.
  • The app is streamlined and simple, and doesn't contain ads or unnecessary features.
  • Duo Security allows our employees to not only use it for their company login, but for external logins as well, so all of their dual-factor authentication data is in one app.
Anonymous | TrustRadius Reviewer

Keeper

  • Easy to use - you can easily access it anywhere and anytime you want (it has mobile apps, web and desktop versions)
  • High level of security - 2-step authentication with your phone number
  • Simple to save and get passwords and login information. Keeper fills it in for you. It may create complex passwords for you
  • Syncs across all devices
Iryna Orliuk | TrustRadius Reviewer

Cons

Duo / Cisco Secure Access, by Duo

  • An extra step to configure when setting up with things like O365 products whereas the native client would have been easier.
  • At the time of implementation it did not integrate with the rest of the cisco security suite.
  • Documentation was light or lacking for any lesser known products.
  • Had to configure ManageEngine as a "generic app" when doing SSO. Really need to build out the prebuilt app's base quicker for us lazy IT people.
Ryan Lee | TrustRadius Reviewer

Keeper

  • I find that Keeper could use some work with their desktop interface, a sleeker and friendlier user interface would definitely benefit them.
  • Keeper doesn’t have a Security Dashboard, which makes it more complicated to evaluate the strengths and weaknesses of your passwords.
  • The automatic web form filling is somewhat limited at the time, but im sure they will improve it soon.
Jenny Knafo | TrustRadius Reviewer

Likelihood to Renew

Duo / Cisco Secure Access, by Duo

Duo / Cisco Secure Access, by Duo 9.1
Based on 1 answer
It’s best in class
Anonymous | TrustRadius Reviewer

Keeper

No score
No answers yet
No answers on this topic

Usability

Duo / Cisco Secure Access, by Duo

Duo / Cisco Secure Access, by Duo 8.9
Based on 61 answers
This is a very easy application to use. The installation is simple, the user interface is user friendly. If you have been reading my review to this point, you should understand very well that I have said that this is a good product to use for multi-factor authentication. From an administrative point of view, deployment was easy as well.
Randy Palmer | TrustRadius Reviewer

Keeper

Keeper 9.0
Based on 1 answer
It's just easy to use, plain and simple. It has the complexity and user-interface that gives you confidence in its build but the ease-of-use that keep things from getting too complicated. A huge plus when you have to onboard new members of the team or summer interns when you need them to step in and make orders on your behalf.
Anonymous | TrustRadius Reviewer

Support Rating

Duo / Cisco Secure Access, by Duo

Duo / Cisco Secure Access, by Duo 8.9
Based on 95 answers
Overall the support that Duo and a great company like Cisco provides has been excellent. With the initial setup and integration of Duo, the tech people we dealt with were super helpful and walked us through the whole process. They provided adequate training and resources for our internal IT team to set up and run the application. We haven't had any major issues with our end-users.
Anonymous | TrustRadius Reviewer

Keeper

Keeper 10.0
Based on 4 answers
Because it is so good. It always works, has not crashed even in 3 years; I have a lot of data in it (never any problems).
Neil Scott | TrustRadius Reviewer

Implementation Rating

Duo / Cisco Secure Access, by Duo

Duo / Cisco Secure Access, by Duo 9.1
Based on 1 answer
Rich documentation was provided by Duo team.
Anonymous | TrustRadius Reviewer

Keeper

No score
No answers yet
No answers on this topic

Alternatives Considered

Duo / Cisco Secure Access, by Duo

Duo is easier to use since it is an app and only needs your phone for authentication. The other products I have used in the past require a separate device. Everyone carries their phone with them so there is no need to remember to carry around another device.
Anonymous | TrustRadius Reviewer

Keeper

I have used the Apple cloud, but if you forget your password into that, once again, you’re at the mercy of calling customer service. With Keeper, you can use the thumbprint option to log on, and there’s any of your needed passwords. It’s fast and simple, and you don’t have to wait online to unlock the app you’ve locked yourself out of.
Terry Farrell | TrustRadius Reviewer

Return on Investment

Duo / Cisco Secure Access, by Duo

  • Duo Security has been a positive ROI in that it has prevented unwarranted access to confidential information.
  • Duo Security has been a positive ROI in that it keeps me informed of what's going on with my devices.
  • Duo Security has been a negative ROI in that it costs money that I'm not sure is well spent all of the time.
Thomas Young | TrustRadius Reviewer

Keeper

  • Keeper is a great product to have, positively impacting end-users to be safer with their password while providing ease of management.
  • It will cost you $29,99 per year for unlimited devices, password storage, cloud backups, sharing and 24/7 support, which we found is quite a good bargain!
  • The Zero Knowledge feature is quite great for every enterprise since the fact that only you have your master password means that nothing can force the company to turn over your passwords, and a distraught employee can't weasel into your stored data.
Jenny Knafo | TrustRadius Reviewer

Screenshots

Pricing Details

Duo / Cisco Secure Access, by Duo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Duo / Cisco Secure Access, by Duo Editions & Modules

Edition
MFA$3.001
Access$6.001
Beyond$9.001
  1. Per User Per Month
Additional Pricing Details

Keeper

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Keeper Editions & Modules

Edition
Keeper Business$3.751
Keeper EnterpriseContact Keeper for pricing
  1. per user, per month
Additional Pricing Details

Add comparison