What users are saying about
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Top Rated
210 Ratings
39 Ratings

Cisco Secure Access by Duo

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Top Rated
210 Ratings
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Score 8.8 out of 100
39 Ratings
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Score 8.2 out of 100

Attribute Ratings

  • Cisco Secure Access by Duo is rated higher in 1 area: Likelihood to Recommend
  • Keeper is rated higher in 2 areas: Usability, Support Rating

Likelihood to Recommend

8.9

Cisco Secure Access by Duo

89%
110 Ratings
7.5

Keeper

75%
20 Ratings

Likelihood to Renew

9.1

Cisco Secure Access by Duo

91%
1 Rating

Keeper

N/A
0 Ratings

Usability

8.9

Cisco Secure Access by Duo

89%
72 Ratings
9.0

Keeper

90%
1 Rating

Support Rating

8.8

Cisco Secure Access by Duo

88%
106 Ratings
10.0

Keeper

100%
4 Ratings

Implementation Rating

9.1

Cisco Secure Access by Duo

91%
1 Rating

Keeper

N/A
0 Ratings

Likelihood to Recommend

Cisco Secure Access by Duo

Cisco Secure Access by Duo is recommended if you need to enable multifactor authentication with no major effort to implement it, understanding you have to pay a license per user. It's important to mention that what you are paying gives you a lot of possibilities to enable SSO on your applications, even legacy systems., there is no need to pay extra for it. If you are looking for free or cheap software, Cisco Secure Access by Duo is not an option.
Anonymous | TrustRadius Reviewer

Keeper

It is great for the management of passwords across organizational departments or specific cross-functional teams. The sharing feature is well suited to this. It may get harder to administer effectively (i.e., feel like you are in control) when there are many, many groups. Also, if there are groups or departments with high staff turnover, the administration efforts may get more difficult, and the chances that someone may have access to something they shouldn't increases.
Dave Brown | TrustRadius Reviewer

Pros

Cisco Secure Access by Duo

  • It integrates very well with multiple products such as M365 and VMware
  • It allows for multiple security options including hardware tokens and a phone app
  • If users are locked out for whatever reason, it's easy to get them up and running again with the Duo admin dashboard
James Heiney | TrustRadius Reviewer

Keeper

  • Easy to use - you can easily access it anywhere and anytime you want (it has mobile apps, web and desktop versions)
  • High level of security - 2-step authentication with your phone number
  • Simple to save and get passwords and login information. Keeper fills it in for you. It may create complex passwords for you
  • Syncs across all devices
Iryna Orliuk | TrustRadius Reviewer

Cons

Cisco Secure Access by Duo

  • An extra step to configure when setting up with things like O365 products whereas the native client would have been easier.
  • At the time of implementation it did not integrate with the rest of the cisco security suite.
  • Documentation was light or lacking for any lesser known products.
  • Had to configure ManageEngine as a "generic app" when doing SSO. Really need to build out the prebuilt app's base quicker for us lazy IT people.
Ryan Lee | TrustRadius Reviewer

Keeper

  • I find that Keeper could use some work with their desktop interface, a sleeker and friendlier user interface would definitely benefit them.
  • Keeper doesn’t have a Security Dashboard, which makes it more complicated to evaluate the strengths and weaknesses of your passwords.
  • The automatic web form filling is somewhat limited at the time, but im sure they will improve it soon.
Jenny Knafo | TrustRadius Reviewer

Pricing Details

Cisco Secure Access by Duo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$3 Per User Per Month

Cisco Secure Access by Duo Editions & Modules

Edition
MFA$3.001
Access$6.001
Beyond$9.001
  1. Per User Per Month
Additional Pricing Details

Keeper

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Keeper Editions & Modules

Edition
Keeper Business$3.751
Keeper EnterpriseContact Keeper for pricing
  1. per user, per month
  2. none
Additional Pricing Details

Likelihood to Renew

Cisco Secure Access by Duo

Cisco Secure Access by Duo 9.1
Based on 1 answer
It’s best in class
Anonymous | TrustRadius Reviewer

Keeper

No score
No answers yet
No answers on this topic

Usability

Cisco Secure Access by Duo

Cisco Secure Access by Duo 8.9
Based on 72 answers
Like all Cisco products, it can be a little difficult to configure and use properly. Once set up, it works like a charm, and we rarely have to reconfigure it or update it. We do wish it integrated better with our SonicWALL firewalls.
Guy Kittelson | TrustRadius Reviewer

Keeper

Keeper 9.0
Based on 1 answer
It's just easy to use, plain and simple. It has the complexity and user-interface that gives you confidence in its build but the ease-of-use that keep things from getting too complicated. A huge plus when you have to onboard new members of the team or summer interns when you need them to step in and make orders on your behalf.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Secure Access by Duo

Cisco Secure Access by Duo 8.8
Based on 106 answers
Most of my support has come from the pre-sales side, as I haven't done much with post-sales support. The engineer was helpful, though it would have been even better if he had more production experience. Hopefully the backing by Cisco will give Duo support the deep bench that one would expect out of Cisco.
Anonymous | TrustRadius Reviewer

Keeper

Keeper 10.0
Based on 4 answers
Because it is so good. It always works, has not crashed even in 3 years; I have a lot of data in it (never any problems).
Neil Scott | TrustRadius Reviewer

Implementation Rating

Cisco Secure Access by Duo

Cisco Secure Access by Duo 9.1
Based on 1 answer
Rich documentation was provided by Duo team.
Anonymous | TrustRadius Reviewer

Keeper

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Secure Access by Duo

I think that Duo is better than SecureAuth because the interface is better. I like the usability better and I like the design and functionality better. I wasn't involved in the selection process and initially didn't want to make the switch because I had heard some complaints about Duo but now that I have used it for a couple of years I would definitely say it is better than what I was using.
Randy Palmer | TrustRadius Reviewer

Keeper

I have used the Apple cloud, but if you forget your password into that, once again, you’re at the mercy of calling customer service. With Keeper, you can use the thumbprint option to log on, and there’s any of your needed passwords. It’s fast and simple, and you don’t have to wait online to unlock the app you’ve locked yourself out of.
Terry Farrell | TrustRadius Reviewer

Return on Investment

Cisco Secure Access by Duo

  • Duo Security has been a positive ROI in that it has prevented unwarranted access to confidential information.
  • Duo Security has been a positive ROI in that it keeps me informed of what's going on with my devices.
  • Duo Security has been a negative ROI in that it costs money that I'm not sure is well spent all of the time.
Thomas Young | TrustRadius Reviewer

Keeper

  • The spreadsheets and printed papers being passed around the office with passwords on them have gone! This is a huge security hole plugged.
  • Users actively use the software which says something - it is easy to use and intuitive. When software is not intuitive, it tends to not get used.
  • It gives IT control over who does what with passwords, and while difficult to quantify it is certainly a dramatically positive impact on the organization.
Dave Brown | TrustRadius Reviewer

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