Cisco Duo vs. Microsoft Defender for Cloud Apps

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Duo
Score 9.4 out of 10
N/A
Cisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.
$3
per month per user
Microsoft Defender for Cloud Apps
Score 8.6 out of 10
N/A
Microsoft Defender for Cloud Apps (formerly Microsoft Cloud App Security) is a multimode cloud access security broker.N/A
Pricing
Cisco DuoMicrosoft Defender for Cloud Apps
Editions & Modules
Duo Essentials
$3
per month per user
Duo Advantage
$6
per month per user
Duo Premier
$9
per month per user
No answers on this topic
Offerings
Pricing Offerings
Cisco DuoMicrosoft Defender for Cloud Apps
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco DuoMicrosoft Defender for Cloud Apps
Top Pros
Top Cons
Best Alternatives
Cisco DuoMicrosoft Defender for Cloud Apps
Small Businesses
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.0 out of 10

No answers on this topic

Medium-sized Companies
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.0 out of 10
Avanan
Avanan
Score 8.7 out of 10
Enterprises
The Okta Identity Cloud
The Okta Identity Cloud
Score 8.9 out of 10
Avanan
Avanan
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco DuoMicrosoft Defender for Cloud Apps
Likelihood to Recommend
9.6
(132 ratings)
7.5
(10 ratings)
Likelihood to Renew
9.2
(10 ratings)
-
(0 ratings)
Usability
9.5
(76 ratings)
-
(0 ratings)
Availability
9.8
(9 ratings)
-
(0 ratings)
Performance
9.4
(4 ratings)
-
(0 ratings)
Support Rating
9.6
(91 ratings)
5.0
(1 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.7
(10 ratings)
-
(0 ratings)
Configurability
10.0
(2 ratings)
-
(0 ratings)
Ease of integration
9.6
(9 ratings)
-
(0 ratings)
Product Scalability
9.6
(4 ratings)
-
(0 ratings)
Vendor post-sale
9.7
(3 ratings)
-
(0 ratings)
Vendor pre-sale
9.7
(3 ratings)
-
(0 ratings)
User Testimonials
Cisco DuoMicrosoft Defender for Cloud Apps
Likelihood to Recommend
Cisco
Cisco Duo is extremely well-suited for someone wanting to add MFA to an on-premise Active Directory environment. Some of the other vendors in this space do provide this feature, but they do not natively support it. One of the top competitors in this space requires signing up with another third-party service to make this integration possible. Less moving parts for something as crucial as this is a huge benefit and having only one vendor to point fingers at makes troubleshooting much simpler.
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Microsoft
It is well suited if your team is working with Microsoft tools and Azure services. but if you are using other cloud service providers and don't want to spend efforts in learning integration with third-party software then this is not a great fit for you. overall we are very satisfied with the product. If your corporation with Microsoft tools then I would recommend it.
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Pros
Cisco
  • Speed - it's fast with almost no delay between triggering the MFA request and receiving the notification on an iPhone
  • Security - in addition to the added MFA layer, a simple, 4-digit passcode can be added to the authentication request
  • Ease of use - it doesn't scare users. It's simple to install, configure, and use.
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Microsoft
  • Detect threats based on user activity logs.
  • Set manual and automatic alert remediation.
  • Implement activity policies.
  • Detect threats based on user activity logs.
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Cons
Cisco
  • If you need to integrate some legacy applications to Cisco Secure Access by Duo, it's not easy.
  • If you want to have more detailed information and reports, you need to pay more for the licensing. The basic option is not enough.
  • A constraint could be that each employee has to install it on their personal smartphone, which some don't like. But, there is an alternative using SMS, although sometimes it takes too long to receive the message.
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Microsoft
  • In the event of Cloud traffic it is not easy to monitor and identify attacks.
  • Difficult to protect unmatched Cloud devices.
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Likelihood to Renew
Cisco
There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
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Microsoft
No answers on this topic
Usability
Cisco
La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.
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Microsoft
No answers on this topic
Reliability and Availability
Cisco
In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
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Microsoft
No answers on this topic
Performance
Cisco
We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.
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Microsoft
No answers on this topic
Support Rating
Cisco
Since it’s a reputable company, I have received technical support when needed and I trust that if anything else happens I can contact them with any issues. I haven’t experienced bad customer service and I totally feel supported while using this authentication method. No complains so far and the high rating!
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Microsoft
I have not utilized actual support but the Sales and Product teams have been super helpful in moving our implementation forward and showing us the best practices.
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In-Person Training
Cisco
There was no in person training but checking the box was the only way I could complete all of the questions.
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Microsoft
No answers on this topic
Online Training
Cisco
This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.
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Microsoft
No answers on this topic
Implementation Rating
Cisco
Implementation was straight forward and you can isolate different scenarios in order to test new application setup or add to an existing setup. Gui interface is pretty easy to understand and follow. I had no experience with Duo and still manage to easily set up new policies and rules.
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Microsoft
No answers on this topic
Alternatives Considered
Cisco
Our school is based in Microsoft 365. Azure has a product built into their licensing (provided you have purchased the appropriate level or the add-on product.) The MFA in Azure is a work in process and doesn't offer broad integration options as Duo does. We didn't look into any other commercial products.
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Microsoft
Microsoft Defender for Cloud Apps was chosen primarily due to its ability to work perfectly within our mostly M365 environment. Given that this was an added feature of our E5 license, we chose to dive into it and use it due to it's good visibility into user actions and the ability to tie all M365 actions together into one place. We did not see similar visibility with other tools that we vetted
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Scalability
Cisco
So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.
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Microsoft
No answers on this topic
Return on Investment
Cisco
  • Very positive ROI given it is inexpensive for a small group and helps us secure our most valuable IT assets.
  • Lack of extreme policy granularity results in higher administrative overhead, as there is no middle ground (i.e. MFA every time or not at all).
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Microsoft
  • Cloud App Security saves us thousands of dollars finding and rectifying apps security issues
  • Identity Security Posture helps the organization identity stay in shape, saving thousands of dollars on security consultations
  • The cost of suffering a breach cannot be quantified, CAS helps minimize the chances of the attackers succeeding, with excellent historical logging for most operations
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