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Top Rated
199 Ratings

Duo / Cisco Secure Access, by Duo

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Top Rated
199 Ratings
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Score 8.8 out of 100
11 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Duo / Cisco Secure Access, by Duo

As far as multi-factor authentication goes, Duo is the one that everyone else needs to catch up to. There is a cost to it that can be more than competitors, but you can't beat the ease of use and the integration across platforms that it offers. It has been reliable with very few outages. The few outages we have seen have been short and we were well notified about both the issue and the resolution. Overall, the cost is far outweighed by the safety that Duo adds to your organization. Even a single, successful attack can easily cost far more than you will pay for the product.
James Heiney | TrustRadius Reviewer

Microsoft Cloud App Security

Excellent cloud discovery capabilities that can help you better understand what apps your users are using and the relative risks of each. Data protection and DLP use cases work as advertised and are exactly what our company needs to replicate DLP implementations already in the SaaS problem space. MCAS does a good job of identifying content that meets a number of pre-built types and templates for PCI and other related governance frameworks. It's a good CASB and can solve a lot of problems - it might be right for your organization and you should certainly evaluate the tool in you need CASB.
Anonymous | TrustRadius Reviewer

Pros

Duo / Cisco Secure Access, by Duo

  • Duo Security has a convenient mobile app, so all our employees can implement it and login when and where they need to.
  • The app is streamlined and simple, and doesn't contain ads or unnecessary features.
  • Duo Security allows our employees to not only use it for their company login, but for external logins as well, so all of their dual-factor authentication data is in one app.
Anonymous | TrustRadius Reviewer

Microsoft Cloud App Security

  • DLP content inspection of SaaS file stores.
  • Auto detection and classification of content in SaaS File stores.
  • Threat detection for data ex filtration and identity related threats.
  • Cloud SaaS discovery.
Anonymous | TrustRadius Reviewer

Cons

Duo / Cisco Secure Access, by Duo

  • Logging into websites and accounts and needing to confirm each one individually can become a tad cumbersome. But this only needs to be done once, so not a huge issue.
  • Allows a user to only be logged in on one device at a time. I would love to see multiple login sessions supported.
  • Security notifications can be a bit dicey and delayed depending on the network.
Anonymous | TrustRadius Reviewer

Microsoft Cloud App Security

  • Cloud discovery throws away found services not found in the MCAS database of SaaS apps.
  • Many panes of glass required for a fully enabled implementation to administer, configure and utilize 100% of the product.
  • Room for improvement in the reporting realm - not enough records are visible and exportable for high record count policy reports.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Duo / Cisco Secure Access, by Duo

Duo / Cisco Secure Access, by Duo 9.1
Based on 1 answer
It’s best in class
Anonymous | TrustRadius Reviewer

Microsoft Cloud App Security

No score
No answers yet
No answers on this topic

Usability

Duo / Cisco Secure Access, by Duo

Duo / Cisco Secure Access, by Duo 9.0
Based on 69 answers
Absolutely, Duo / Cisco Secure Access, by Duo's usability is very well on both [the] admin side and [the] user side. Beginning from the purchase to deployment, Duo / Cisco Secure Access, by Duo has been an unproblematic product. End users quickly grasped it thanks to Cisco's mobile app compatible with any mobile device. Also, they provide MFA dongles for users who [do] not want to carry a mobile phone in a clean lab environment.
Christopher J Evans | TrustRadius Reviewer

Microsoft Cloud App Security

No score
No answers yet
No answers on this topic

Support Rating

Duo / Cisco Secure Access, by Duo

Duo / Cisco Secure Access, by Duo 8.9
Based on 103 answers
Most of my support has come from the pre-sales side, as I haven't done much with post-sales support. The engineer was helpful, though it would have been even better if he had more production experience. Hopefully the backing by Cisco will give Duo support the deep bench that one would expect out of Cisco.
Anonymous | TrustRadius Reviewer

Microsoft Cloud App Security

Microsoft Cloud App Security 5.0
Based on 1 answer
I have not utilized actual support but the Sales and Product teams have been super helpful in moving our implementation forward and showing us the best practices.
Anonymous | TrustRadius Reviewer

Implementation Rating

Duo / Cisco Secure Access, by Duo

Duo / Cisco Secure Access, by Duo 9.1
Based on 1 answer
Rich documentation was provided by Duo team.
Anonymous | TrustRadius Reviewer

Microsoft Cloud App Security

No score
No answers yet
No answers on this topic

Alternatives Considered

Duo / Cisco Secure Access, by Duo

I think that Duo is better than SecureAuth because the interface is better. I like the usability better and I like the design and functionality better. I wasn't involved in the selection process and initially didn't want to make the switch because I had heard some complaints about Duo but now that I have used it for a couple of years I would definitely say it is better than what I was using.
Randy Palmer | TrustRadius Reviewer

Microsoft Cloud App Security

MCAS works well for our particular needs in the DLP, Data Protection, cloud discovery and Threat Detection spaces; most of these tools can accomplish the same tasks and also do enforcements with a forward proxy solution - MCAS does not offer that and if you need it you will have to look at other solutions. To find the best CASB for your org, ensure that you truly know your needs and requirements.
Anonymous | TrustRadius Reviewer

Return on Investment

Duo / Cisco Secure Access, by Duo

  • Duo Security has been a positive ROI in that it has prevented unwarranted access to confidential information.
  • Duo Security has been a positive ROI in that it keeps me informed of what's going on with my devices.
  • Duo Security has been a negative ROI in that it costs money that I'm not sure is well spent all of the time.
Thomas Young | TrustRadius Reviewer

Microsoft Cloud App Security

  • We have discovered over 4K SaaS services in use at our company
  • We have been able to enforce DLP and Data protections in SaaS apps where we could not before!
  • MCAS is being utilized by our Threat Detection programs due to it's unique view and capabilities tied to UBA.
Anonymous | TrustRadius Reviewer

Pricing Details

Duo / Cisco Secure Access, by Duo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Duo / Cisco Secure Access, by Duo Editions & Modules

Edition
MFA$3.001
Access$6.001
Beyond$9.001
  1. Per User Per Month
Additional Pricing Details

Microsoft Cloud App Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Cloud App Security Editions & Modules

Additional Pricing Details

Add comparison