What users are saying about
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Top Rated
210 Ratings
Cisco Secure Access by Duo
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Top Rated
210 Ratings
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Based on 210 reviews and ratings
Microsoft Teams
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Top Rated
3540 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 3540 reviews and ratings
Feature Set Ratings
Project Management

Cisco Secure Access by Duo
Feature Set Not Supported
N/A
7.9
Microsoft Teams
79%
Microsoft Teams ranks higher in 7/7 features
Microsoft Teams ranks higher in 7/7 features
Task Management

N/A
0 Ratings
8.1
81%
108 Ratings
Gantt Charts

N/A
0 Ratings
7.2
72%
53 Ratings
Scheduling

N/A
0 Ratings
8.7
87%
117 Ratings
Workflow Automation

N/A
0 Ratings
7.6
76%
74 Ratings
Mobile Access

N/A
0 Ratings
8.8
88%
137 Ratings
Search

N/A
0 Ratings
7.7
77%
125 Ratings
Visual planning tools

N/A
0 Ratings
7.3
73%
88 Ratings
Communication

Cisco Secure Access by Duo
Feature Set Not Supported
N/A
8.3
Microsoft Teams
83%
Microsoft Teams ranks higher in 8/8 features
Microsoft Teams ranks higher in 8/8 features
Chat

N/A
0 Ratings
9.2
92%
151 Ratings
Notifications

N/A
0 Ratings
8.6
86%
150 Ratings
Discussions

N/A
0 Ratings
8.9
89%
140 Ratings
Surveys

N/A
0 Ratings
7.5
75%
77 Ratings
Internal knowledgebase

N/A
0 Ratings
7.6
76%
88 Ratings
Integrates with GoToMeeting

N/A
0 Ratings
8.1
81%
42 Ratings
Integrates with Gmail and Google Hangouts

N/A
0 Ratings
7.4
74%
37 Ratings
Integrates with Outlook

N/A
0 Ratings
9.1
91%
132 Ratings
File Sharing & Management

Cisco Secure Access by Duo
Feature Set Not Supported
N/A
8.1
Microsoft Teams
81%
Microsoft Teams ranks higher in 8/8 features
Microsoft Teams ranks higher in 8/8 features
Versioning

N/A
0 Ratings
8.1
81%
96 Ratings
Video files

N/A
0 Ratings
8.0
80%
121 Ratings
Audio files

N/A
0 Ratings
8.1
81%
120 Ratings
Document collaboration

N/A
0 Ratings
8.5
85%
128 Ratings
Access control

N/A
0 Ratings
8.4
84%
115 Ratings
Advanced security features

N/A
0 Ratings
8.2
82%
90 Ratings
Integrates with Google Drive

N/A
0 Ratings
7.6
76%
45 Ratings
Device sync

N/A
0 Ratings
8.3
83%
93 Ratings
Attribute Ratings
- Cisco Secure Access by Duo is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
- Microsoft Teams is rated higher in 2 areas: Likelihood to Renew, Implementation Rating
Likelihood to Recommend

8.9
Cisco Secure Access by Duo
89%
110 Ratings
8.4
Microsoft Teams
84%
231 Ratings
Likelihood to Renew

9.1
Cisco Secure Access by Duo
91%
1 Rating
9.7
Microsoft Teams
97%
8 Ratings
Usability

8.9
Cisco Secure Access by Duo
89%
72 Ratings
8.1
Microsoft Teams
81%
55 Ratings
Support Rating

8.8
Cisco Secure Access by Duo
88%
106 Ratings
7.9
Microsoft Teams
79%
197 Ratings
Implementation Rating

9.1
Cisco Secure Access by Duo
91%
1 Rating
10.0
Microsoft Teams
100%
2 Ratings
Contract Terms and Pricing Model

Cisco Secure Access by Duo
N/A
0 Ratings
6.3
Microsoft Teams
63%
9 Ratings
Professional Services

Cisco Secure Access by Duo
N/A
0 Ratings
6.9
Microsoft Teams
69%
9 Ratings
Likelihood to Recommend
Cisco Secure Access by Duo
Cisco Secure Access by Duo is recommended if you need to enable multifactor authentication with no major effort to implement it, understanding you have to pay a license per user. It's important to mention that what you are paying gives you a lot of possibilities to enable SSO on your applications, even legacy systems., there is no need to pay extra for it. If you are looking for free or cheap software, Cisco Secure Access by Duo is not an option.

Verified User
Supervisor in Information Technology
Retail Company, 1001-5000 employeesMicrosoft Teams
Microsoft Teams is useful in the following scenarios. 1. It's useful for instant messaging where you can seamlessly connect with your colleagues using the chat feature. 2. Presence\Availability status of the colleagues can be seen which could be useful in deciding whether it's the right time now to contact the other person. 3. It can be used for making voice and video calls. 4. It can be used for presentation sharing.
Lead (Unified Communications)
Tata Communications LTDInformation Technology & Services, 10,001+ employees
Pros
Cisco Secure Access by Duo
- It integrates very well with multiple products such as M365 and VMware
- It allows for multiple security options including hardware tokens and a phone app
- If users are locked out for whatever reason, it's easy to get them up and running again with the Duo admin dashboard
Distributed Systems Specialist
Lock Haven UniversityHigher Education, 501-1000 employees
Microsoft Teams
- Video calls are great with Microsoft Teams. They've made big improvements over the last year and I rarely have issue with getting on. It's nice when things just work.
- The most used functionality is, of course, the chat feature. It does what it's supposed to do and you can create chat groups from whoever you'd like. We use it a lot when there is a special project and a team from various groups get together for a short period of time to get things done.
- An overlooked function is the ability to search anything within Microsoft Teams. Any photo, document, or chat can be searched and found pretty easily. I can't tell you how many times this has saved me from having to rewrite something or start over.
Director of Product Marketing
Passare, Inc.Insurance, 201-500 employees
Cons
Cisco Secure Access by Duo
- An extra step to configure when setting up with things like O365 products whereas the native client would have been easier.
- At the time of implementation it did not integrate with the rest of the cisco security suite.
- Documentation was light or lacking for any lesser known products.
- Had to configure ManageEngine as a "generic app" when doing SSO. Really need to build out the prebuilt app's base quicker for us lazy IT people.
Enterprise Infrastructure Supervisor
KLJCivil Engineering, 501-1000 employees
Microsoft Teams
- Sometimes pings are not instantaneous, especially when there are more than 100 participants in the Teams meeting
- Gets hung up once in a while when the system is loading
- Some headphone/Bluetooth connectivity issues. I turn on my Bluetooth just after receiving a Teams call notification. Sometimes the audio doesn't switch to Bluetooth and sometimes the sound is completely lost after connecting the call. In both cases, I had to completely reboot the system.
Staff Engineer
QualcommTelecommunications, 10,001+ employees
Pricing Details
Cisco Secure Access by Duo
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$3 Per User Per Month
Cisco Secure Access by Duo Editions & Modules
Edition
MFA | $3.001 |
---|---|
Access | $6.001 |
Beyond | $9.001 |
- Per User Per Month
Additional Pricing Details
—Microsoft Teams
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$5 per month
Microsoft Teams Editions & Modules
Edition
Free | $0.001 |
---|---|
Microsoft 365 Business Basic | $5.001 |
Microsoft 365 Business Standard | $12.501 |
Office 365 E3 | $20.001 |
- per user/per month
Additional Pricing Details
Discounts are available for non profit organizations.Likelihood to Renew
Cisco Secure Access by Duo
Cisco Secure Access by Duo 9.1
Based on 1 answer
It’s best in class

Verified User
Manager in Corporate
Telecommunications Company, 10,001+ employeesMicrosoft Teams
Microsoft Teams 9.7
Based on 8 answers
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
Co-founder, Managing Director
PrograMetrixMarketing & Advertising, 11-50 employees
Usability
Cisco Secure Access by Duo
Cisco Secure Access by Duo 8.9
Based on 72 answers
Like all Cisco products, it can be a little difficult to configure and use properly. Once set up, it works like a charm, and we rarely have to reconfigure it or update it. We do wish it integrated better with our SonicWALL firewalls.
CEO (Chief Executive Officer)
Kittelson IT Solutions, Inc.Information Technology & Services, 1-10 employees
Microsoft Teams
Microsoft Teams 8.1
Based on 55 answers
The overall functionality of the product is incredible in that it provides a one-stop solution for organization and communication. The product is also very well integrated into Microsoft Outlook and other Office apps. Visually pleasing and very easy to use interface. New features are constantly being added to enhance the user experience.

Verified User
Engineer in Engineering
Civil Engineering Company, 1-10 employeesSupport Rating
Cisco Secure Access by Duo
Cisco Secure Access by Duo 8.8
Based on 106 answers
Most of my support has come from the pre-sales side, as I haven't done much with post-sales support. The engineer was helpful, though it would have been even better if he had more production experience. Hopefully the backing by Cisco will give Duo support the deep bench that one would expect out of Cisco.

Verified User
Engineer in Information Technology
Financial Services Company, 201-500 employeesMicrosoft Teams
Microsoft Teams 7.9
Based on 197 answers
I think Microsoft Team is overall good application for communication, track Project work inter the teams and also intra teams. I have 7 out of 10 because it needs improvements in certain features like video sharing call, call drop, audio quality and connecting problems even after having good internet connection.
System Engineer
InfosysInformation Technology & Services, 10,001+ employees
Implementation Rating
Cisco Secure Access by Duo
Cisco Secure Access by Duo 9.1
Based on 1 answer
Rich documentation was provided by Duo team.

Verified User
Manager in Corporate
Telecommunications Company, 10,001+ employeesMicrosoft Teams
Microsoft Teams 10.0
Based on 2 answers
because am using it without any problems

Verified User
Administrator in Information Technology
Food Production Company, 10,001+ employeesAlternatives Considered
Cisco Secure Access by Duo
I think that Duo is better than SecureAuth because the interface is better. I like the usability better and I like the design and functionality better. I wasn't involved in the selection process and initially didn't want to make the switch because I had heard some complaints about Duo but now that I have used it for a couple of years I would definitely say it is better than what I was using.
Manager, Training & Learning Development
DHI Computing Service, Inc.Computer Software, 201-500 employees
Microsoft Teams
I enjoy Teams better than Lync/Skype for Business, but I enjoy Slack the most for inter-company communication and UI/UX convenience. The learning curve for Slack is very small and it has a casual atmosphere that would engage the employees in a more fun and welcoming manner than a stark and professional background of Teams.

Verified User
Professional in Marketing
Glass, Ceramics & Concrete Company, 10,001+ employeesContract Terms and Pricing Model
Cisco Secure Access by Duo
No score
No answers yet
No answers on this topic
Microsoft Teams
Microsoft Teams 6.3
Based on 9 answers
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.

Verified User
Director in Information Technology
Transportation/Trucking/Railroad Company, 10,001+ employeesProfessional Services
Cisco Secure Access by Duo
No score
No answers yet
No answers on this topic
Microsoft Teams
Microsoft Teams 6.9
Based on 9 answers
We utilize Microsoft Teams for team meetings and internal communication, as well as the chat tool. Our team has been able to keep in touch and interact in real-time thanks to the Microsoft Teams platform. Microsoft Teams' various features, such as breakout areas, conference schedules, and job assignments, boost productivity and team communication significantly.
Senior Project Manager
CKH NetworkProfessional Training & Coaching, 51-200 employees
Return on Investment
Cisco Secure Access by Duo
- Duo Security has been a positive ROI in that it has prevented unwarranted access to confidential information.
- Duo Security has been a positive ROI in that it keeps me informed of what's going on with my devices.
- Duo Security has been a negative ROI in that it costs money that I'm not sure is well spent all of the time.
CEO (Chief Executive Officer)
Econometric StudiosFinancial Services, 11-50 employees
Microsoft Teams
- I think it has allowed us to leverage our Office365 more effectivly since all of the apps are synced together.
- It has really allowed us transition away from more formal webex meetings and have a more free flow conversation.
- It also gives us a more direct line to our manager if we need there input they can easily join our team chat.

Verified User
Analyst in Information Technology
Hospital & Health Care Company, 10,001+ employees