Cisco Duo vs. Microsoft Teams

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Duo
Score 9.4 out of 10
N/A
Cisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.
$3
per month per user
Microsoft Teams
Score 8.0 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$5
per month
Pricing
Cisco DuoMicrosoft Teams
Editions & Modules
Duo Essentials
$3
per month per user
Duo Advantage
$6
per month per user
Duo Premier
$9
per month per user
Free
$0.00
per user/per month
Microsoft 365 Business Basic
$5.00
per user/per month
Microsoft 365 Business Standard
$12.50
per user/per month
Office 365 E3
$20.00
per user/per month
Offerings
Pricing Offerings
Cisco DuoMicrosoft Teams
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for non profit organizations.
More Pricing Information
Community Pulse
Cisco DuoMicrosoft Teams
Considered Both Products
Cisco Duo
Chose Cisco Duo
Cisco Secure Access by Duo is the best and most familiar. Users have no issues using it and it is a breeze to administer as well.
Chose Cisco Duo
As previously mentioned, I have used email/text verifications but that requires typing or copying/pasting. Duo is much simpler. Since I wasn’t involved in the purchasing process, I don’t know what other products were considered, but I’m glad my company went with Duo.
Chose Cisco Duo
Yubico also works with Duo, however, the setup and use of Yubikey's tend to be for advanced users. The lay audience will never be able to successfully deploy the use of these keys. Duo mobile apps simplify life with the bypass code creation or via push notifications. Google …
Microsoft Teams

No answer on this topic

Top Pros
Top Cons
Features
Cisco DuoMicrosoft Teams
Project Management
Comparison of Project Management features of Product A and Product B
Cisco Duo
-
Ratings
Microsoft Teams
7.1
182 Ratings
10% below category average
Task Management00 Ratings7.5137 Ratings
Gantt Charts00 Ratings6.270 Ratings
Scheduling00 Ratings7.9153 Ratings
Workflow Automation00 Ratings6.695 Ratings
Mobile Access00 Ratings7.9174 Ratings
Search00 Ratings7.3160 Ratings
Visual planning tools00 Ratings6.6111 Ratings
Communication
Comparison of Communication features of Product A and Product B
Cisco Duo
-
Ratings
Microsoft Teams
7.7
191 Ratings
4% below category average
Chat00 Ratings8.8190 Ratings
Notifications00 Ratings8.0189 Ratings
Discussions00 Ratings8.5177 Ratings
Surveys00 Ratings7.2104 Ratings
Internal knowledgebase00 Ratings7.0117 Ratings
Integrates with GoToMeeting00 Ratings7.047 Ratings
Integrates with Gmail and Google Hangouts00 Ratings6.143 Ratings
Integrates with Outlook00 Ratings8.8156 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Cisco Duo
-
Ratings
Microsoft Teams
7.4
177 Ratings
9% below category average
Versioning00 Ratings7.0122 Ratings
Video files00 Ratings7.4150 Ratings
Audio files00 Ratings7.6152 Ratings
Document collaboration00 Ratings8.1164 Ratings
Access control00 Ratings7.5148 Ratings
Advanced security features00 Ratings7.0110 Ratings
Integrates with Google Drive00 Ratings6.253 Ratings
Device sync00 Ratings8.0124 Ratings
Best Alternatives
Cisco DuoMicrosoft Teams
Small Businesses
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.0 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.0 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
IBM Cloud App ID
IBM Cloud App ID
Score 9.4 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco DuoMicrosoft Teams
Likelihood to Recommend
9.6
(133 ratings)
8.0
(269 ratings)
Likelihood to Renew
9.2
(10 ratings)
5.7
(9 ratings)
Usability
9.5
(76 ratings)
7.1
(52 ratings)
Availability
9.9
(9 ratings)
9.0
(1 ratings)
Performance
9.4
(4 ratings)
8.0
(1 ratings)
Support Rating
9.6
(91 ratings)
8.3
(113 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.7
(10 ratings)
10.0
(1 ratings)
Configurability
10.0
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
6.2
(7 ratings)
Ease of integration
9.6
(9 ratings)
-
(0 ratings)
Product Scalability
9.6
(4 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
6.9
(7 ratings)
Vendor post-sale
9.7
(3 ratings)
-
(0 ratings)
Vendor pre-sale
9.7
(3 ratings)
-
(0 ratings)
User Testimonials
Cisco DuoMicrosoft Teams
Likelihood to Recommend
Cisco
Cisco Duo is extremely well-suited for someone wanting to add MFA to an on-premise Active Directory environment. Some of the other vendors in this space do provide this feature, but they do not natively support it. One of the top competitors in this space requires signing up with another third-party service to make this integration possible. Less moving parts for something as crucial as this is a huge benefit and having only one vendor to point fingers at makes troubleshooting much simpler.
Read full review
Microsoft
Positive: The virtual workspace created for a work team within the same company, for the resemblance of information and communications in one place.Negative: The access for members of a non-profit organization who have external emails from the host but need the same access as an internal person since their volunteer work is part of the very core of the federation.
Read full review
Pros
Cisco
  • Speed - it's fast with almost no delay between triggering the MFA request and receiving the notification on an iPhone
  • Security - in addition to the added MFA layer, a simple, 4-digit passcode can be added to the authentication request
  • Ease of use - it doesn't scare users. It's simple to install, configure, and use.
Read full review
Microsoft
  • Virtual meetings - ease of set up and execution
  • File sharing! We build channels for projects, and being able to invite only project members is huge!
  • Peer-to-peer communications - being able to "ping" one of my colleagues, either text, video or call-only, on-demand, is what runs our business.
Read full review
Cons
Cisco
  • If you need to integrate some legacy applications to Cisco Secure Access by Duo, it's not easy.
  • If you want to have more detailed information and reports, you need to pay more for the licensing. The basic option is not enough.
  • A constraint could be that each employee has to install it on their personal smartphone, which some don't like. But, there is an alternative using SMS, although sometimes it takes too long to receive the message.
Read full review
Microsoft
  • The feature of notifications in the mobile application could be improved. Sometimes notifications of different teams are not visible and are only visible when the application is opened.
  • It uses lots of computational resources while running and thus, slows down the system sometimes.
  • It allows a few channels per team. The number of channels could be increased for better productivity.
Read full review
Likelihood to Renew
Cisco
There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
Read full review
Microsoft
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
Read full review
Usability
Cisco
La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.
Read full review
Microsoft
User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
Read full review
Reliability and Availability
Cisco
In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
Read full review
Microsoft
Rare, but outages do happen
Read full review
Performance
Cisco
We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.
Read full review
Microsoft
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
Read full review
Support Rating
Cisco
Since it’s a reputable company, I have received technical support when needed and I trust that if anything else happens I can contact them with any issues. I haven’t experienced bad customer service and I totally feel supported while using this authentication method. No complains so far and the high rating!
Read full review
Microsoft
Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
Read full review
In-Person Training
Cisco
There was no in person training but checking the box was the only way I could complete all of the questions.
Read full review
Microsoft
No answers on this topic
Online Training
Cisco
This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.
Read full review
Microsoft
No answers on this topic
Implementation Rating
Cisco
Implementation was straight forward and you can isolate different scenarios in order to test new application setup or add to an existing setup. Gui interface is pretty easy to understand and follow. I had no experience with Duo and still manage to easily set up new policies and rules.
Read full review
Microsoft
I find everything I need for my day-to-day work.
Read full review
Alternatives Considered
Cisco
Our school is based in Microsoft 365. Azure has a product built into their licensing (provided you have purchased the appropriate level or the add-on product.) The MFA in Azure is a work in process and doesn't offer broad integration options as Duo does. We didn't look into any other commercial products.
Read full review
Microsoft
Our company and IT department previously used Skype for our communication needs. Skype was not dependable in my opinion, because it seems each time I used it during a call and/or a meeting, I and several other team members would get disconnected more than once. This caused a great interruption of our meeting, caused team members to have to ask others to repeat themselves and caused a general lack of interest in employee attendance during meetings.
Read full review
Contract Terms and Pricing Model
Cisco
No answers on this topic
Microsoft
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
Read full review
Scalability
Cisco
So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.
Read full review
Microsoft
It does not appear to have a limit to how many teams and employees we can have using it
Read full review
Professional Services
Cisco
No answers on this topic
Microsoft
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
Read full review
Return on Investment
Cisco
  • Very positive ROI given it is inexpensive for a small group and helps us secure our most valuable IT assets.
  • Lack of extreme policy granularity results in higher administrative overhead, as there is no middle ground (i.e. MFA every time or not at all).
Read full review
Microsoft
  • I'm not sure I can point to a specific ROI, but it has improved our ability to communicate and work more effectively together.
  • It's also nice to have records of every interaction, photo, and document that has been shared. Less chance of something completely disappearing.
Read full review
ScreenShots