Duo / Cisco Secure Access, by Duo vs Microsoft Teams

• Duo Security has a convenient mobile app, so all our employees can implement it and login when and where they need to.
• The app is streamlined and simple, and doesn't contain ads or unnecessary features.
• Duo Security allows our employees to not only use it for their company login, but for external logins as well, so all of their dual-factor authentication data is in one app.

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• Team and Channels: are only of the greatest feature, which was first introduced by Microsoft Teams in the market and then the overall ideology was seen in various other competitors. Teams can be made by grouping as many as team members you would want and channels are futher subsections, which can help you divide your conversations and have a history relevant to matters in its desired groups.
• Dark mode: is also somethinng a user will not get in corporate software's. Teams will provide you this feature, which will help you accomodate colors of your software according to the light conditions at your workplace. This feature helps you work long hours without making your eyes suffer any type of pain or efforts.
• Appended Calendar: is another great feature of this tool is that your schedule can always be visited with just a click and you can plan your day according to what you see on your screen, most of the time. It's super easy to juggle around with the calendar and set new meetings and calls, on the fly.
• File sharing: is made easy and stable with Teams. You can easily share any type of file, be it in any format, in a single drag and drop, you can send it accross countries, to your partner working, miles away. The best part is that, everything is stored on Microsoft SharePoint, which is the backend of Microsoft Teams, and this give you a sense of high reliance, with your most important files as well.

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• An extra step to configure when setting up with things like O365 products whereas the native client would have been easier.
• At the time of implementation it did not integrate with the rest of the cisco security suite.
• Documentation was light or lacking for any lesser known products.
• Had to configure ManageEngine as a "generic app" when doing SSO. Really need to build out the prebuilt app's base quicker for us lazy IT people.

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• A taskbar widget that allows replies from right clicking the taskbar icon.
• more GIF engines beyond GIPHY, or a native GIPHY interface complete with mood categories.
• Recent Chats column collapsible to bubbles with initial before disappearing when narrowing the window, similar to Apple iMessage on Mac software.

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• Duo Security has been a positive ROI in that it has prevented unwarranted access to confidential information.
• Duo Security has been a positive ROI in that it keeps me informed of what's going on with my devices.
• Duo Security has been a negative ROI in that it costs money that I'm not sure is well spent all of the time.

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• POSITIVE: We can communicate with each other without having to be at the same place, so we save on plane tickets sometimes.
• POSITIVE: Meetings can be recorded, so people who missed it can view it at a later time.
• BAD: People chat more instead of speaking and quality of communications decreases.
• BAD: Teams documentation is badly formatted, hard to find and hard to edit which results in loss of time.
• BAD: Teams often has issues, so we often have to wait for people to solve the issues before we can hold the meeting which results in loss of time.

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