Cisco Duo vs. One Identity Defender

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Duo
Score 9.4 out of 10
N/A
Cisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.
$3
per month per user
One Identity Defender
Score 9.0 out of 10
N/A
One Identity, formerly Dell Software, offers Defender, a multi-factor authentication system.N/A
Pricing
Cisco DuoOne Identity Defender
Editions & Modules
Duo Essentials
$3
per month per user
Duo Advantage
$6
per month per user
Duo Premier
$9
per month per user
No answers on this topic
Offerings
Pricing Offerings
Cisco DuoOne Identity Defender
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
Cisco DuoOne Identity Defender
Small Businesses
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.0 out of 10
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.0 out of 10
Medium-sized Companies
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.0 out of 10
Cisco Duo
Cisco Duo
Score 9.4 out of 10
Enterprises
IBM Cloud App ID
IBM Cloud App ID
Score 9.1 out of 10
Cisco Duo
Cisco Duo
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco DuoOne Identity Defender
Likelihood to Recommend
9.6
(132 ratings)
9.0
(2 ratings)
Likelihood to Renew
9.2
(10 ratings)
-
(0 ratings)
Usability
9.5
(76 ratings)
-
(0 ratings)
Availability
9.8
(9 ratings)
-
(0 ratings)
Performance
9.4
(4 ratings)
-
(0 ratings)
Support Rating
9.6
(91 ratings)
-
(0 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.7
(10 ratings)
-
(0 ratings)
Configurability
10.0
(2 ratings)
-
(0 ratings)
Ease of integration
9.6
(9 ratings)
-
(0 ratings)
Product Scalability
9.6
(4 ratings)
-
(0 ratings)
Vendor post-sale
9.7
(3 ratings)
-
(0 ratings)
Vendor pre-sale
9.7
(3 ratings)
-
(0 ratings)
User Testimonials
Cisco DuoOne Identity Defender
Likelihood to Recommend
Cisco
Cisco Duo is extremely well-suited for someone wanting to add MFA to an on-premise Active Directory environment. Some of the other vendors in this space do provide this feature, but they do not natively support it. One of the top competitors in this space requires signing up with another third-party service to make this integration possible. Less moving parts for something as crucial as this is a huge benefit and having only one vendor to point fingers at makes troubleshooting much simpler.
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One Identity, by Quest
Frankly, it is suited both when someone is working from home or in office. There can be kids who would fiddle with the machine or in office, someone might do it knowingly or unknowingly. This added layer ensures that the user is a tad bit safer. The only problem is that, once you login, you don't get triggers for an entire day. I wish if they add a trigger after every hour or two. I know it would be annoying but at least my identity is secure.
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Pros
Cisco
  • Speed - it's fast with almost no delay between triggering the MFA request and receiving the notification on an iPhone
  • Security - in addition to the added MFA layer, a simple, 4-digit passcode can be added to the authentication request
  • Ease of use - it doesn't scare users. It's simple to install, configure, and use.
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One Identity, by Quest
  • Fast to connect
  • Easy to use
  • Doesn't slow down my computer
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Cons
Cisco
  • If you need to integrate some legacy applications to Cisco Secure Access by Duo, it's not easy.
  • If you want to have more detailed information and reports, you need to pay more for the licensing. The basic option is not enough.
  • A constraint could be that each employee has to install it on their personal smartphone, which some don't like. But, there is an alternative using SMS, although sometimes it takes too long to receive the message.
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One Identity, by Quest
  • Remove the need to enter Windows password
  • Sensitive to interruptions in internet connectivity
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Likelihood to Renew
Cisco
There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
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One Identity, by Quest
No answers on this topic
Usability
Cisco
La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.
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One Identity, by Quest
No answers on this topic
Reliability and Availability
Cisco
In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
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One Identity, by Quest
No answers on this topic
Performance
Cisco
We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.
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One Identity, by Quest
No answers on this topic
Support Rating
Cisco
Since it’s a reputable company, I have received technical support when needed and I trust that if anything else happens I can contact them with any issues. I haven’t experienced bad customer service and I totally feel supported while using this authentication method. No complains so far and the high rating!
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One Identity, by Quest
No answers on this topic
In-Person Training
Cisco
There was no in person training but checking the box was the only way I could complete all of the questions.
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One Identity, by Quest
No answers on this topic
Online Training
Cisco
This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.
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One Identity, by Quest
No answers on this topic
Implementation Rating
Cisco
Implementation was straight forward and you can isolate different scenarios in order to test new application setup or add to an existing setup. Gui interface is pretty easy to understand and follow. I had no experience with Duo and still manage to easily set up new policies and rules.
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One Identity, by Quest
No answers on this topic
Alternatives Considered
Cisco
Our school is based in Microsoft 365. Azure has a product built into their licensing (provided you have purchased the appropriate level or the add-on product.) The MFA in Azure is a work in process and doesn't offer broad integration options as Duo does. We didn't look into any other commercial products.
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One Identity, by Quest
Bomgar is much easier to set up & there is only one step when connecting while Defender takes a few steps.
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Scalability
Cisco
So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.
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One Identity, by Quest
No answers on this topic
Return on Investment
Cisco
  • Very positive ROI given it is inexpensive for a small group and helps us secure our most valuable IT assets.
  • Lack of extreme policy granularity results in higher administrative overhead, as there is no middle ground (i.e. MFA every time or not at all).
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One Identity, by Quest
  • Defender allows me to connect to the clients environment
  • Without Defender I would not be able to support my client
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ScreenShots