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Top Rated
179 Ratings

Duo / Cisco Secure Access, by Duo

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Top Rated
179 Ratings
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Score 8.9 out of 100
18 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Duo / Cisco Secure Access, by Duo

Great for organizations that need to deploy a solution that is used by a small group, given that Duo charges per account; however, be careful if you have a lot of service accounts that you want to set to bypass MFA, as you will have to pay for each one of them, as you would for any human user. Also good for small IT teams that need a solution that has a very straightforward and easy-to-use GUI. Finally, while it has a decent amount of features and functionality, don't expect it to be able to do every permutation of policy that you can think of, though Cisco is promising future updates and solutions (e.g. an adaptive product) that will address some very specific use-cases, such as MFA bypass based on user and IP.
Anonymous | TrustRadius Reviewer

Ping Intelligent Identity Platform

Really like [this] solution, it fits our requirements 100%. There are unlimited possibilities to extend the product, either by creating additional adapters or selectors. We really like the policy management level in PingFederate. It's extremely helpful when we can specify customer journey per many different requirements like user location, application type etc. As well, both StepUp and TopDown authentication flows were implemented [easily].
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Duo / Cisco Secure Access, by Duo
Ping Intelligent Identity Platform
7.3
ID-Management Access Control
Duo / Cisco Secure Access, by Duo
Ping Intelligent Identity Platform
8.0
ID Management Single-Sign On (SSO)
Duo / Cisco Secure Access, by Duo
Ping Intelligent Identity Platform
8.6
Multi-Factor Authentication
Duo / Cisco Secure Access, by Duo
Ping Intelligent Identity Platform
8.3
Password Management
Duo / Cisco Secure Access, by Duo
Ping Intelligent Identity Platform
8.1
Account Provisioning and De-provisioning
Duo / Cisco Secure Access, by Duo
Ping Intelligent Identity Platform
5.8
ID Management Workflow Automation
Duo / Cisco Secure Access, by Duo
Ping Intelligent Identity Platform
5.7
ID Risk Management
Duo / Cisco Secure Access, by Duo
Ping Intelligent Identity Platform
6.5

Pros

Duo / Cisco Secure Access, by Duo

  • Duo Security has a convenient mobile app, so all our employees can implement it and login when and where they need to.
  • The app is streamlined and simple, and doesn't contain ads or unnecessary features.
  • Duo Security allows our employees to not only use it for their company login, but for external logins as well, so all of their dual-factor authentication data is in one app.
Anonymous | TrustRadius Reviewer

Ping Intelligent Identity Platform

  • Based on open standards, we can use as much or as little of the Ping suite as we like, depending on which other technologies we've already implemented.
  • Continuous innovation and product enhancements have ensured their products continue to meet our rapidly evolving needs.
  • Ping Identity has been an outstanding partner, starting with the RFP process and continuing to this day, years after the sale. They are focused on our success at every level of the company and are highly responsive to our needs, issues, and product suggestions.
Anonymous | TrustRadius Reviewer

Cons

Duo / Cisco Secure Access, by Duo

  • An extra step to configure when setting up with things like O365 products whereas the native client would have been easier.
  • At the time of implementation it did not integrate with the rest of the cisco security suite.
  • Documentation was light or lacking for any lesser known products.
  • Had to configure ManageEngine as a "generic app" when doing SSO. Really need to build out the prebuilt app's base quicker for us lazy IT people.
Ryan Lee | TrustRadius Reviewer

Ping Intelligent Identity Platform

  • solution has some propriety solution which is hard to customize
  • doesn't support all workflow and hooks
  • solution has aged and not all configuration are supported
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Duo / Cisco Secure Access, by Duo

Duo / Cisco Secure Access, by Duo 9.1
Based on 1 answer
It’s best in class
Anonymous | TrustRadius Reviewer

Ping Intelligent Identity Platform

No score
No answers yet
No answers on this topic

Usability

Duo / Cisco Secure Access, by Duo

Duo / Cisco Secure Access, by Duo 8.9
Based on 61 answers
This is a very easy application to use. The installation is simple, the user interface is user friendly. If you have been reading my review to this point, you should understand very well that I have said that this is a good product to use for multi-factor authentication. From an administrative point of view, deployment was easy as well.
Randy Palmer | TrustRadius Reviewer

Ping Intelligent Identity Platform

Ping Intelligent Identity Platform 9.0
Based on 1 answer
Easy to use; all UI's are user friendly and easy to learn.[The] possibility to use API is [a] big value as well. We really like integration with CyberArk; with it we can manage privileged accounts according to company standards without breaking any rules, and we can be 100% sure that only approved persons will have administrative access.
Anonymous | TrustRadius Reviewer

Support Rating

Duo / Cisco Secure Access, by Duo

Duo / Cisco Secure Access, by Duo 8.9
Based on 95 answers
Overall the support that Duo and a great company like Cisco provides has been excellent. With the initial setup and integration of Duo, the tech people we dealt with were super helpful and walked us through the whole process. They provided adequate training and resources for our internal IT team to set up and run the application. We haven't had any major issues with our end-users.
Anonymous | TrustRadius Reviewer

Ping Intelligent Identity Platform

Ping Intelligent Identity Platform 8.5
Based on 5 answers
Ping's support is willing and attentive, but if I am in a position to engage them I am often at a point where most of the usual support engineers would not be in a position to answer the questions I have. However, Ping has been more than willing to engage their product and development teams with our organization as we take advanced deployment and use case challenges to them.
Anonymous | TrustRadius Reviewer

Implementation Rating

Duo / Cisco Secure Access, by Duo

Duo / Cisco Secure Access, by Duo 9.1
Based on 1 answer
Rich documentation was provided by Duo team.
Anonymous | TrustRadius Reviewer

Ping Intelligent Identity Platform

No score
No answers yet
No answers on this topic

Alternatives Considered

Duo / Cisco Secure Access, by Duo

Duo is easier to use since it is an app and only needs your phone for authentication. The other products I have used in the past require a separate device. Everyone carries their phone with them so there is no need to remember to carry around another device.
Anonymous | TrustRadius Reviewer

Ping Intelligent Identity Platform

Two-way authentication and ease of use. I've used several applications that just email a link but never ask for a verification code. By entering the verification code you are sure that the site is safe, secured, and reliable. Using Ping, we can ensure no one other than you will access the application using your credential as you can log in only after you confirm using the verification code that you receive on your personal email or device.
Ram Nair | TrustRadius Reviewer

Return on Investment

Duo / Cisco Secure Access, by Duo

  • Duo Security has been a positive ROI in that it has prevented unwarranted access to confidential information.
  • Duo Security has been a positive ROI in that it keeps me informed of what's going on with my devices.
  • Duo Security has been a negative ROI in that it costs money that I'm not sure is well spent all of the time.
Thomas Young | TrustRadius Reviewer

Ping Intelligent Identity Platform

  • it is positive with saving the cost
  • some drawback with aging solution
  • directory is solid and provide lots of cost saving
Anonymous | TrustRadius Reviewer

Pricing Details

Duo / Cisco Secure Access, by Duo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Duo / Cisco Secure Access, by Duo Editions & Modules

Edition
MFA$3.001
Access$6.001
Beyond$9.001
  1. Per User Per Month
Additional Pricing Details

Ping Intelligent Identity Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ping Intelligent Identity Platform Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Duo / Cisco Secure Access, by Duo
8.9
Ping Intelligent Identity Platform
8.3

Likelihood to Renew

Duo / Cisco Secure Access, by Duo
9.1
Ping Intelligent Identity Platform

Usability

Duo / Cisco Secure Access, by Duo
8.9
Ping Intelligent Identity Platform
9.0

Support Rating

Duo / Cisco Secure Access, by Duo
8.9
Ping Intelligent Identity Platform
8.5

Implementation Rating

Duo / Cisco Secure Access, by Duo
9.1
Ping Intelligent Identity Platform

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