What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
229 Ratings
This review does not include a rating.

Cisco Secure Access by Duo

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
229 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100
This review does not include a rating.

Attribute Ratings

    Likelihood to Recommend

    9.1

    Cisco Secure Access by Duo

    91%
    116 Ratings

    SMS PASSCODE

    N/A
    0 Ratings

    Likelihood to Renew

    8.3

    Cisco Secure Access by Duo

    83%
    8 Ratings

    SMS PASSCODE

    N/A
    0 Ratings

    Usability

    9.1

    Cisco Secure Access by Duo

    91%
    78 Ratings

    SMS PASSCODE

    N/A
    0 Ratings

    Availability

    9.5

    Cisco Secure Access by Duo

    95%
    7 Ratings

    SMS PASSCODE

    N/A
    0 Ratings

    Support Rating

    9.1

    Cisco Secure Access by Duo

    91%
    111 Ratings

    SMS PASSCODE

    N/A
    0 Ratings

    Implementation Rating

    9.0

    Cisco Secure Access by Duo

    90%
    8 Ratings

    SMS PASSCODE

    N/A
    0 Ratings

    Ease of integration

    9.2

    Cisco Secure Access by Duo

    92%
    7 Ratings

    SMS PASSCODE

    N/A
    0 Ratings

    Likelihood to Recommend

    Cisco

    Any business seeking to secure access to their corporate resources by adding that additional authentication layer. It's essential now - phishing scams are rampant and are generally unstoppable. Remote work is the norm and, whether it's hybrid or fully remote, it needs to be controlled. Cisco Secure Access by Duo is a simple, lightweight, and highly effective method of achieving what is quickly becoming "table-stakes" in the cyber security realm.
    Read full review

    Entrust Corporation

    No answers on this topic

    Pros

    Cisco

    • It integrates very well with multiple products such as M365 and VMware
    • It allows for multiple security options including hardware tokens and a phone app
    • If users are locked out for whatever reason, it's easy to get them up and running again with the Duo admin dashboard
    Read full review

    Entrust Corporation

    No answers on this topic

    Cons

    Cisco

    • If you need to integrate some legacy applications to Cisco Secure Access by Duo, it's not easy.
    • If you want to have more detailed information and reports, you need to pay more for the licensing. The basic option is not enough.
    • A constraint could be that each employee has to install it on their personal smartphone, which some don't like. But, there is an alternative using SMS, although sometimes it takes too long to receive the message.
    Read full review

    Entrust Corporation

    No answers on this topic

    Pricing Details

    Cisco Secure Access by Duo

    Starting Price

    $3 Per User Per Month

    Editions & Modules

    Cisco Secure Access by Duo editions and modules pricing
    EditionModules
    MFA$3.001
    Access$6.002
    Beyond$9.003

    Footnotes

    1. Per User Per Month
    2. Per User Per Month
    3. Per User Per Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    SMS PASSCODE

    Starting Price

    Editions & Modules

    SMS PASSCODE editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Cisco

      There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
      Read full review

      Entrust Corporation

      No answers on this topic

      Usability

      Cisco

      I believe this is one of the most popular methods of authentication and it works for us. I haven’t had any issues since I set up my account and I have been able to use it even abroad during business trips. Overall a great experience and I would recommend it to someone looking to protect clients' sensitive data
      Read full review

      Entrust Corporation

      No answers on this topic

      Reliability and Availability

      Cisco

      In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
      Read full review

      Entrust Corporation

      No answers on this topic

      Support Rating

      Cisco

      Most of my support has come from the pre-sales side, as I haven't done much with post-sales support. The engineer was helpful, though it would have been even better if he had more production experience. Hopefully the backing by Cisco will give Duo support the deep bench that one would expect out of Cisco.
      Read full review

      Entrust Corporation

      No answers on this topic

      Implementation Rating

      Cisco

      Implementation of Cisco Secure Access by Duo was easy and intuitive. Integration of third party applications via API interface was painless. ON the few occasions that I needed to work with support to troubleshoot an issue, I have been satisfied with the level of support that was provided. All in all, the implementation process was better than many other products.
      Read full review

      Entrust Corporation

      No answers on this topic

      Alternatives Considered

      Cisco

      I think that Duo is better than SecureAuth because the interface is better. I like the usability better and I like the design and functionality better. I wasn't involved in the selection process and initially didn't want to make the switch because I had heard some complaints about Duo but now that I have used it for a couple of years I would definitely say it is better than what I was using.
      Read full review

      Entrust Corporation

      No answers on this topic

      Return on Investment

      Cisco

      • Duo Security has been a positive ROI in that it has prevented unwarranted access to confidential information.
      • Duo Security has been a positive ROI in that it keeps me informed of what's going on with my devices.
      • Duo Security has been a negative ROI in that it costs money that I'm not sure is well spent all of the time.
      Read full review

      Entrust Corporation

      No answers on this topic

      Add comparison