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47 Ratings

Cisco Secure Email

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47 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100
56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Feature Set Ratings

    Secure Email Gateway

    8.3

    Cisco Secure Email

    83%

    Cisco Secure Endpoint

    Feature Set Not Supported
    N/A
    Cisco Secure Email ranks higher in 7/7 features

    Anti-malware

    8.3
    83%
    18 Ratings
    N/A
    0 Ratings

    Cusomizability

    8.3
    83%
    18 Ratings
    N/A
    0 Ratings

    Data Loss Protection

    8.5
    85%
    16 Ratings
    N/A
    0 Ratings

    Threat Detection

    8.5
    85%
    18 Ratings
    N/A
    0 Ratings

    Sandboxing

    8.3
    83%
    17 Ratings
    N/A
    0 Ratings

    End-to-End Encryption

    8.3
    83%
    17 Ratings
    N/A
    0 Ratings

    Management Tools

    8.2
    82%
    18 Ratings
    N/A
    0 Ratings

    Endpoint Security

    Cisco Secure Email

    Feature Set Not Supported
    N/A
    8.1

    Cisco Secure Endpoint

    81%
    Cisco Secure Endpoint ranks higher in 7/7 features

    Anti-Exploit Technology

    N/A
    0 Ratings
    8.2
    82%
    17 Ratings

    Endpoint Detection and Response (EDR)

    N/A
    0 Ratings
    8.0
    80%
    17 Ratings

    Centralized Management

    N/A
    0 Ratings
    8.8
    88%
    17 Ratings

    Hybrid Deployment Support

    N/A
    0 Ratings
    7.2
    72%
    6 Ratings

    Infection Remediation

    N/A
    0 Ratings
    8.0
    80%
    17 Ratings

    Vulnerability Management

    N/A
    0 Ratings
    7.3
    73%
    17 Ratings

    Malware Detection

    N/A
    0 Ratings
    8.8
    88%
    17 Ratings

    Attribute Ratings

    • Cisco Secure Email is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    8.7

    Cisco Secure Email

    87%
    18 Ratings
    8.3

    Cisco Secure Endpoint

    83%
    17 Ratings

    Likelihood to Renew

    9.8

    Cisco Secure Email

    98%
    2 Ratings

    Cisco Secure Endpoint

    N/A
    0 Ratings

    Usability

    8.7

    Cisco Secure Email

    87%
    4 Ratings
    8.2

    Cisco Secure Endpoint

    82%
    12 Ratings

    Availability

    9.0

    Cisco Secure Email

    90%
    1 Rating

    Cisco Secure Endpoint

    N/A
    0 Ratings

    Performance

    7.3

    Cisco Secure Email

    73%
    1 Rating

    Cisco Secure Endpoint

    N/A
    0 Ratings

    Support Rating

    8.4

    Cisco Secure Email

    84%
    6 Ratings
    8.2

    Cisco Secure Endpoint

    82%
    20 Ratings

    Implementation Rating

    9.0

    Cisco Secure Email

    90%
    1 Rating

    Cisco Secure Endpoint

    N/A
    0 Ratings

    Configurability

    9.0

    Cisco Secure Email

    90%
    2 Ratings

    Cisco Secure Endpoint

    N/A
    0 Ratings

    Ease of integration

    10.0

    Cisco Secure Email

    100%
    2 Ratings

    Cisco Secure Endpoint

    N/A
    0 Ratings

    Product Scalability

    9.1

    Cisco Secure Email

    91%
    1 Rating

    Cisco Secure Endpoint

    N/A
    0 Ratings

    Likelihood to Recommend

    Cisco

    I will certainly recommend Cisco Secure Email to my friends/colleagues, one look at the dashboard/statistics will actually convince any IT professional to use this product. We noticed an outstanding improvement in Email quality, most of the SPAM emails are caught, and our users have never been happier!
    Read full review

    Cisco

    Cisco Secure Endpoint is a very good endpoint protection solution. It would be particularly good for someone with the time and ability to really work with it to get the most out of it. This would include the other Cisco product integrations and systems that it works well with.
    Read full review

    Pros

    Cisco

    • Makes detecting/blocking email threats easy .
    • It's an affordable solution .
    • Encryption and decryption is easy.
    • It's great when it comes to phishing protection.
    Read full review

    Cisco

    • Identifies malware, malicious processes/services and other events well
    • Great automated actions features such as host isolation
    • Detailed threat visibility such as file trajectory
    • Integration with other Cisco suite of security products
    • Great value
    • Low false positive rate
    • Lightweight agent
    • Variety of reporting
    • Stable agent
    Read full review

    Cons

    Cisco

    • The tool is extremely detailed, which is advantageous, but it can be extremely confusing for new employees.
    • "Wow, I can't handle this," I'm told, and I have to admit, "not yet, it works great after a while."
    • The tool is so comprehensive that it can be customized to meet individual needs.
    Read full review

    Cisco

    • Event search function. The searching is very limited and allows for poor filtering choices.
    • Slowness. The web GUI is far slower than most Cisco products.
    • Sync issues. When attempting to move a device from one group to another or start isolation on a device, there is a sizable delay in communication with the device that can cause operations to fail.
    Read full review

    Pricing Details

    Cisco Secure Email

    Starting Price

    Editions & Modules

    Cisco Secure Email editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Cisco Secure Endpoint

      Starting Price

      Editions & Modules

      Cisco Secure Endpoint editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Pricing Info

        Likelihood to Renew

        Cisco

        Haven't found an alternative product with the same features or quality, I have been renewing Cisco Secure Email for over 8 years and i am overly satisfied with what is offered. I will definitely recommended it to my peers.
        Read full review

        Cisco

        No answers on this topic

        Usability

        Cisco

        Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs
        Read full review

        Cisco

        AMP is very difficult to use compared to other products we've seen. It's hard to understand why there are so many different logins for the various products that supposedly integrate with AMP. We had weekly phone calls for months to implement the product yet none of the IT department really enjoys using this product or feels comfortable with the accuracy of detections. The number of false positives is high.
        Read full review

        Reliability and Availability

        Cisco

        I never had any outages for the past 8 years of using Cisco Secure Email, the system is always available, hardware configuration are designed for higher loads.
        Read full review

        Cisco

        No answers on this topic

        Support Rating

        Cisco

        Strong support with fast response. TAC can suggest best mail policy regarding customer challenges Some cases they need to do patch directly to appliance. TAC does not need to remote the appliance through our laptop. They use secure connection to appliance, check the logs and response through the problems
        Read full review

        Cisco

        Like most Cisco products, Cisco Advanced Malware Protection (AMP) for Endpoints has a great knowledge base on Cisco's community portal, but unfortunately the Cisco support team cannot always clearly describe the solution for your issue, especially if it is related to the demo period. Nevertheless, Cisco goes to great efforts to improve your current situation with Cisco Advanced Malware Protection (AMP) for Endpoints support.
        Read full review

        Implementation Rating

        Cisco

        Implementation is straight forward and easy, advanced settings are super helpful especially scripting and custom filters, reporting is one of the coolest features to trace every step of sent/received emails. integration with internal email systems have never been easier, we are running Microsoft Exchange servers behind Cisco Secure Email with no problems.
        Read full review

        Cisco

        No answers on this topic

        Alternatives Considered

        Cisco

        The security teams also evaluated similar offerings but went with Cisco Secure Email since this comes from a big name and they wanted to ensure complete compliance and protection assurance. The primary reasons for selecting Cisco Secure Email were integration with office 365, hybrid deployment availability, and greater customization options available.
        Read full review

        Cisco

        Being all products of a similar nature, Cisco Advance Malware Protection stands out for its simplicity, low resource consumption, reporting, work dashboards and integration with the rest of the already installed suit.
        Those are the most notable aspects, although the rest of the solutions were very good, all the capabilities added together make this product surpassing.
        Read full review

        Return on Investment

        Cisco

        • Although Microsoft offers security controls with Office 365, security with Cisco Secure Email for our business email and protection against some advanced malware has more robust security features, such as automatic mailbox remediation and email intelligence top threats.
        • I currently have security and advanced malware protection to Office 365.
        • Lately, Cisco Secure Email had an update which added two new features that allows us to prevent phishing emails and protects the company's domain.
        Read full review

        Cisco

        • AMP has been able to catch some serious infections and stop them from doing huge damage in our environment.
        • The overall cost of AMP vs the cost of not having this protection and getting hit with malware, or other nefarious damage to your environment is well worth the money.
        Read full review

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