30 Ratings
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Score 9 out of 100
73 Ratings
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Score 8.8 out of 100

Feature Set Ratings

  • Cisco Secure Email and Mimecast Secure Email Gateway are tied in 1 feature set: Secure Email Gateway

Secure Email Gateway

8.5

Cisco Secure Email

85%
8.5

Mimecast Secure Email Gateway

85%
Mimecast Secure Email Gateway ranks higher in 4/7 features

Anti-malware

8.5
85%
11 Ratings
8.4
84%
13 Ratings

Cusomizability

8.4
84%
11 Ratings
7.7
77%
13 Ratings

Data Loss Protection

8.5
85%
10 Ratings
9.0
90%
11 Ratings

Threat Detection

8.5
85%
11 Ratings
9.0
90%
12 Ratings

Sandboxing

8.4
84%
11 Ratings
9.0
90%
10 Ratings

End-to-End Encryption

8.6
86%
10 Ratings
9.6
96%
11 Ratings

Management Tools

8.4
84%
11 Ratings
7.1
71%
13 Ratings

Attribute Ratings

  • Mimecast Secure Email Gateway is rated higher in 1 area: Support Rating
  • Cisco Secure Email and Mimecast Secure Email Gateway are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.8

Cisco Secure Email

88%
11 Ratings
8.8

Mimecast Secure Email Gateway

88%
25 Ratings

Likelihood to Renew

8.7

Cisco Secure Email

87%
2 Ratings

Mimecast Secure Email Gateway

N/A
0 Ratings

Usability

8.7

Cisco Secure Email

87%
4 Ratings

Mimecast Secure Email Gateway

N/A
0 Ratings

Support Rating

8.6

Cisco Secure Email

86%
5 Ratings
8.9

Mimecast Secure Email Gateway

89%
10 Ratings

Likelihood to Recommend

Cisco Secure Email

All businesses will benefit from Cisco Secure Email this is because all modern businesses face email threats, for instance spamming and malware. With this software, you no longer have to worry about such threats. In addition, you also enjoy end-to-end email encryption.
Thomas Mamadouh | TrustRadius Reviewer

Mimecast Secure Email Gateway

Mimecast has been great at filtering our email for spam, phishing attempts, and potentially dangerous email attachments. We have been very happy with the reliability of the Mimecast services - I don't remember it being down in 2 years of using the service. My one complaint is that the admin console is not very easy to navigate, which makes some of the services difficult to implement. That being said, their support team has been great about walking us through these issues.
Josh Cope | TrustRadius Reviewer

Pros

Cisco Secure Email

  • Simple deployment
  • Mature email security solution
  • Integrating on prem and cloud security solution
  • Very update in current security threats
  • Strong support
Budi Ezeddin | TrustRadius Reviewer

Mimecast Secure Email Gateway

  • Email retention - convenience for the end-users to access older messages even if they've deleted them from Outlook
  • SPAM management - allows us to prevent SPAM and Phishing attacks with custom policies that fit our organizational needs
  • URL protection - allows incoming emails with a URL to be scanned and protects our end-users from clicking on malicious URLs
Anonymous | TrustRadius Reviewer

Cons

Cisco Secure Email

  • Email blocking using header-from address.
  • Spam reporting to Cisco needs to be improved.
  • Clustering: active-active mode would be nice.
  • Creating filters from GIU.
  • Filters samples or database built-in the box would be super nice.
Anonymous | TrustRadius Reviewer

Mimecast Secure Email Gateway

  • The Admin Management console is absurdly complicated. For every first time we wanted to setup we've had to call their support for assistance. Support is quick and fantastic but it's so difficult to do anything yourself. They seem to have gone out of their way to call features unique things instead of using standard language from other providers so you as an IT professional know what you're looking for to setup.
  • They have lots of KB articles, which their support will point you to. They are written on the most basic level and don't actually provide the help you need. For example, the KB page will tell you the list of options on the page... but not actually tell you what you do, why you might use them, or define their terminology.
  • Their email threat management system has several nice features. One of the features available is that it will rewrite links in emails so that users click the link and it sandboxes the link, testing it on their server space and the user sees it there. This means the actual link in the email gets changed to the address of one of their servers. As a law firm, the EXACT LINKS are important to maintain in our communications and editing actual data from our clients to point to a Mimecast server is an unacceptable practice. I wish they had an alternative that did not edit the link itself on the page.
Debbie Johnson | TrustRadius Reviewer

Pricing Details

Cisco Secure Email

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Mimecast Secure Email Gateway

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

Cisco Secure Email

Cisco Secure Email 8.7
Based on 4 answers
Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs
Victor Lau | TrustRadius Reviewer

Mimecast Secure Email Gateway

No score
No answers yet
No answers on this topic

Support Rating

Cisco Secure Email

Cisco Secure Email 8.6
Based on 5 answers
It provides us with another layer of defense and has proven to be a great asset and return on investment. Nothing is perfect but this is definitely something to evaluate if you are in the market looking to implement a new email gateway solution or upgrade from something that you already have in place.
Anonymous | TrustRadius Reviewer

Mimecast Secure Email Gateway

Mimecast Secure Email Gateway 8.9
Based on 10 answers
When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Secure Email

Cisco Secure Email gives granular control over configuring the rules and policies for organization users. Additionally, it's available with on-premise support, which is where other solutions lack. It gives complete protection for emails with next-generation malware protection, file reputation, and sandboxing technologies. It can also give you control over outgoing emails.
Chandan Singh Rathore | TrustRadius Reviewer

Mimecast Secure Email Gateway

Previously we have only used the default on-premise exchange that comes with SBS. This was very simple and only provided basic filtering of spam and junk mail. We weren't able to filter impersonation mail or emails with malicious code
Dale Simpson | TrustRadius Reviewer

Return on Investment

Cisco Secure Email

  • We are able to send emails securely thanks to encryption features.
  • We are able to protect our business email system thanks to threat detection features.
Jacob Henry | TrustRadius Reviewer

Mimecast Secure Email Gateway

  • Positive - It's hard to put a dollar amount on prevention, but we have been saved many times by the email and URL security filter. Users have clicked on links which were blocked by Mimecast. We have avoided costly ransomware and virus situations many times because of this.
  • Cost savings - Mimecast has worked with us to set reasonable prices, especially because we are a non-profit. At the time of purchase they were significantly cheaper than their closest competitor (Proofpoint).
  • Subscription cost. This is a subscription product so overall it can be more expensive than an on-premise solution. However we feel that the cost was well worth the security benefits.
Anonymous | TrustRadius Reviewer

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