What users are saying about
30 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 30 reviews and ratings
189 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 189 reviews and ratings
Feature Set Ratings
- Proofpoint Email Protection ranks higher in 1 feature set: Secure Email Gateway
Secure Email Gateway
8.5
Cisco Secure Email
85%
8.9
Proofpoint Email Protection
89%
Proofpoint Email Protection ranks higher in 5/7 features
Proofpoint Email Protection ranks higher in 5/7 features
Anti-malware
8.6
86%
11 Ratings
9.9
99%
76 Ratings
Cusomizability
8.4
84%
11 Ratings
9.8
98%
75 Ratings
Data Loss Protection
8.5
85%
10 Ratings
8.3
83%
48 Ratings
Threat Detection
8.5
85%
11 Ratings
8.9
89%
75 Ratings
Sandboxing
8.4
84%
11 Ratings
8.5
85%
57 Ratings
End-to-End Encryption
8.6
86%
10 Ratings
8.7
87%
58 Ratings
Management Tools
8.4
84%
11 Ratings
8.0
80%
74 Ratings
Attribute Ratings
- Cisco Secure Email is rated higher in 2 areas: Usability, Support Rating
- Proofpoint Email Protection is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.8
Cisco Secure Email
88%
11 Ratings
9.7
Proofpoint Email Protection
97%
96 Ratings
Likelihood to Renew
8.7
Cisco Secure Email
87%
2 Ratings
Proofpoint Email Protection
N/A
0 Ratings
Usability
8.7
Cisco Secure Email
87%
4 Ratings
8.2
Proofpoint Email Protection
82%
2 Ratings
Availability
Cisco Secure Email
N/A
0 Ratings
9.1
Proofpoint Email Protection
91%
2 Ratings
Performance
Cisco Secure Email
N/A
0 Ratings
8.2
Proofpoint Email Protection
82%
2 Ratings
Support Rating
8.6
Cisco Secure Email
86%
5 Ratings
8.2
Proofpoint Email Protection
82%
8 Ratings
Product Scalability
Cisco Secure Email
N/A
0 Ratings
8.2
Proofpoint Email Protection
82%
1 Rating
Likelihood to Recommend
Cisco Secure Email
All businesses will benefit from Cisco Secure Email this is because all modern businesses face email threats, for instance spamming and malware. With this software, you no longer have to worry about such threats. In addition, you also enjoy end-to-end email encryption.
Human Resources Assistant
Them AdvertisingMarketing & Advertising, 51-200 employees
Proofpoint Email Protection
Well suited:Proofpoint does a pretty good job at protecting us from spam emails. I was able to block a lot of emails coming from SendGrid by blocking SendGrid emails with a custom spam filter. However, SendGrid has a lot of legit emails too so I was able to create another rule to allow those emails from certain people, then block the rest. That way business need was met but spam emails are blocked. Less AppropriateIf you are trying to monitor internal to internal emails Proofpoint is probably a little over featured for that.

Verified User
Analyst in Information Technology
Financial Services Company, 501-1000 employeesPros
Cisco Secure Email
- Simple deployment
- Mature email security solution
- Integrating on prem and cloud security solution
- Very update in current security threats
- Strong support
Senior Technical Specialist
Synnex Metrodata IndonesiaInformation Technology & Services, 201-500 employees
Proofpoint Email Protection
- Spam - catches these emails before hitting the inbox.
- Daily digest - provides users with a list of the emails that were blocked and allows them to choose to release them if they are legitimate emails.
- Ensures that emails coming into our organization is safe for our users and verifies the email is coming from stated senders email server.
Help Desk Manager
Black Hills Federal Credit UnionBanking, 201-500 employees
Cons
Cisco Secure Email
- Email blocking using header-from address.
- Spam reporting to Cisco needs to be improved.
- Clustering: active-active mode would be nice.
- Creating filters from GIU.
- Filters samples or database built-in the box would be super nice.

Verified User
Manager in Information Technology
Education Management Company, 1001-5000 employeesProofpoint Email Protection
- Proofpoint could offer more frequent training opportunities to customers at all levels of expertise.
- Proofpoint can always continue to strive to keep its product a leader in the industry.
- Proofpoint's support site could be overhauled to provide a more logical flow.

Verified User
Employee in Information Technology
Education Management Company, 1001-5000 employeesPricing Details
Cisco Secure Email
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Proofpoint Email Protection
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
Cisco Secure Email
Cisco Secure Email 8.7
Based on 4 answers
Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs
Network Architect
BSSTelecommunications, 10,001+ employees
Proofpoint Email Protection
Proofpoint Email Protection 8.2
Based on 2 answers
Very robust and solid product in protecting our emails. The engineers who assisted with our implementation was very knowledgable and great to work with. Easy to use by end-users. Administration and management are also easy for IT. Great dashboard and reporting tools for business reviews.

Verified User
Manager in Information Technology
Financial Services Company, 51-200 employeesReliability and Availability
Cisco Secure Email
No score
No answers yet
No answers on this topic
Proofpoint Email Protection
Proofpoint Email Protection 9.1
Based on 2 answers
There were no appliance errors or unplanned outages during five years of operation.
Senior Consultant
CGI Deutschland B.V.&Co.KGInformation Technology & Services, 1001-5000 employees
Performance
Cisco Secure Email
No score
No answers yet
No answers on this topic
Proofpoint Email Protection
Proofpoint Email Protection 8.2
Based on 2 answers
Most important thing is the performance of processing mails. Even in a complex environment the system keeps performing on a very high Level.
Senior Consultant
CGI Deutschland B.V.&Co.KGInformation Technology & Services, 1001-5000 employees
Support Rating
Cisco Secure Email
Cisco Secure Email 8.6
Based on 5 answers
It provides us with another layer of defense and has proven to be a great asset and return on investment. Nothing is perfect but this is definitely something to evaluate if you are in the market looking to implement a new email gateway solution or upgrade from something that you already have in place.

Verified User
Engineer in Information Technology
Law Practice Company, 1001-5000 employeesProofpoint Email Protection
Proofpoint Email Protection 8.2
Based on 8 answers
We use ProofPoint support quite often to fix issues and assist with setting up features and rules. Each time we have created a ticket, they have been very helpful and respectful. Each ticket has been treated with the appropriate SLA time and attention. We also enjoy the regular check-ins from the engineers when tickets are open but we get busy with other tasks.
Network Security Analyst
AmerenUtilities, 10,001+ employees
Alternatives Considered
Cisco Secure Email
Cisco Secure Email gives granular control over configuring the rules and policies for organization users. Additionally, it's available with on-premise support, which is where other solutions lack. It gives complete protection for emails with next-generation malware protection, file reputation, and sandboxing technologies. It can also give you control over outgoing emails.
Senior Technical Consultant
iValue InfoSolutions Pvt. Ltd.Information Technology & Services, 51-200 employees
Proofpoint Email Protection
We previously used halon anti-spam, which lasted us well until our organization really started to grow and it was not able to keep up with the amount of mail we were receiving. The support is also nothing compared to Proofpoint's professional services offering. Halon was also not able to have the complex rules that Proofpoint can offer.
Network Engineer
People's Postcode LotteryGambling & Casinos, 201-500 employees
Scalability
Cisco Secure Email
No score
No answers yet
No answers on this topic
Proofpoint Email Protection
Proofpoint Email Protection 8.2
Based on 1 answer
You can add a lot of agents to your environment if you need them. And you can operate hardware appliances and virtual appliances in the same cluster.
Senior Consultant
CGI Deutschland B.V.&Co.KGInformation Technology & Services, 1001-5000 employees
Return on Investment
Cisco Secure Email
- We are able to send emails securely thanks to encryption features.
- We are able to protect our business email system thanks to threat detection features.
Company Admin
Instant Waste ManagementRenewables & Environment, 51-200 employees
Proofpoint Email Protection
- Having easy-to-reach backups of all employee emails has made Proofpoint worth it by itself. That plus the countless times that spam/malicious emails did not make it through to the intended person that could have potentially cost the organization a lot of money.

Verified User
Analyst in Information Technology
Banking Company, 51-200 employees