What users are saying about
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28 Ratings
27 Ratings
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Score 9 out of 100

Sophos Email

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28 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Cisco Secure Email

It [is] simple and straightforward. Once it is installed, I have had zero issues. No pin numbers, codes, passwords to remember, etc. It significantly reduced spam and email-based malware/ransomware exposures. This has made our environment more secure to end-users and has made the IT department more efficient.
Shubham Singh | TrustRadius Reviewer

Sophos Email

If trying to ensure the email is secure from a certain degree of threats like spam, ransomware and even phishing attacks than Sophos Secure Email Gateway is the answer. In our organization, it's been implemented and none of the security incidents related to those attacks that rooted from email is reported. And Sophos Secure Email Gateway has one of the best email encryption methods we found on the market.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Cisco Secure Email
8.5
Sophos Email
8.6
Anti-malware
Cisco Secure Email
8.5
Sophos Email
8.8
Cusomizability
Cisco Secure Email
8.4
Sophos Email
7.9
Data Loss Protection
Cisco Secure Email
8.4
Sophos Email
8.4
Threat Detection
Cisco Secure Email
8.7
Sophos Email
8.4
Sandboxing
Cisco Secure Email
8.2
Sophos Email
8.9
End-to-End Encryption
Cisco Secure Email
8.9
Sophos Email
8.7
Management Tools
Cisco Secure Email
8.4
Sophos Email
9.2

Pros

Cisco Secure Email

  • There is so much to like about Cisco Secure Email. First, the software is easy to use - anybody can understand it
  • The software offers best security against all manner of email attacks.
  • Cisco Secure Email makes it easy to send secure emails.
  • It is an affordable solution for email security
Anonymous | TrustRadius Reviewer

Sophos Email

  • We could customize it to have a certain level of workflow. We manage to enforce certain email (based on key-phrases) to be quarantined before send it to the recipient. And the email needs to be approved (manually) before being released.
  • For certain type (using regex) of email, we will encrypt it if it's sent outside our organization domain.
  • Scalable
Anonymous | TrustRadius Reviewer

Cons

Cisco Secure Email

  • Email blocking using header-from address.
  • Spam reporting to Cisco needs to be improved.
  • Clustering: active-active mode would be nice.
  • Creating filters from GIU.
  • Filters samples or database built-in the box would be super nice.
Anonymous | TrustRadius Reviewer

Sophos Email

  • Reporting could be more granular, it's the most glaring weakness of the product.
  • The ability to drill down into data from the dashboard would be very helpful for reporting as well.
  • Reverse AD sync so when active directory users are removed, they are removed from Sophos as well would be helpful.
Patrick Disney | TrustRadius Reviewer

Likelihood to Renew

Cisco Secure Email

Cisco Secure Email 8.6
Based on 2 answers
No answer on this topic is available.

Sophos Email

Sophos Email 9.0
Based on 1 answer
It was easy to use and easy to implement. You don't need previous knowledge on the products, after we got this up and running, it took us hours to put everything together. The transition was easy and seamless.
David Orellana | TrustRadius Reviewer

Usability

Cisco Secure Email

Cisco Secure Email 8.7
Based on 4 answers
Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs
Victor Lau | TrustRadius Reviewer

Sophos Email

Sophos Email 8.6
Based on 8 answers
The solution is very scalable, with a possibility to be customized; which means that Sophos Email can be configured depending on our own situation and context not on a general way.On the other hand, Sophos Email has a broad feature set; I mean, along with core spam and malware protection, Sophos offers advanced features such as real-time
link following, threat isolation, spoof protection, etc.
badr Bendahmane | TrustRadius Reviewer

Support Rating

Cisco Secure Email

Cisco Secure Email 8.6
Based on 5 answers
Strong support with fast response. TAC can suggest best mail policy regarding customer challenges Some cases they need to do patch directly to appliance. TAC does not need to remote the appliance through our laptop. They use secure connection to appliance, check the logs and response through the problems
Budi Ezeddin | TrustRadius Reviewer

Sophos Email

Sophos Email 8.6
Based on 10 answers
I have always found the answers I have needed in the documentation or online, and have not needed to contact Sophos Secure Email Gateways' support team. This, I think, bodes well for how their software is easy to use and has good documentation when you cannot find what you need in the basic interface.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Secure Email

Cisco Secure Email gives granular control over configuring the rules and policies for organization users. Additionally, it's available with on-premise support, which is where other solutions lack. It gives complete protection for emails with next-generation malware protection, file reputation, and sandboxing technologies. It can also give you control over outgoing emails.
Chandan Singh Rathore | TrustRadius Reviewer

Sophos Email

Performance is the key differentiator for us. As previously mentioned, we have a ton of people accessing multiple shared mailboxes for support and operations, and the previous software (Symantec) that we had causes unresponsiveness or multiple false alarms which leads to a ton of issues.If the delay is on 1 person and 1 false alarm email, it's bearable - but multiply that ten fold it drastically affects our operations.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Secure Email

  • Small percent of malicious content is being allowed into the environment.
  • Fewer interruptions to the workplace.
  • Processing time is transparent to the email pipeline.
Anonymous | TrustRadius Reviewer

Sophos Email

  • Sophos Email has been protecting our users, including the administrative branch, who are the target of attacks most frequently.
  • Every month Sophos Email stops about 100,000 malicious emails. We calculate that if these attacks have saved the company time, it prevents us from having a lot of support staff to attend to the cases.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Secure Email

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sophos Email

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Secure Email
8.7
Sophos Email
7.9

Likelihood to Renew

Cisco Secure Email
8.6
Sophos Email
9.0

Usability

Cisco Secure Email
8.7
Sophos Email
8.6

Support Rating

Cisco Secure Email
8.6
Sophos Email
8.6

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