What users are saying about
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47 Ratings
35 Ratings

Cisco Secure Email

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47 Ratings
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Score 8.7 out of 100
35 Ratings
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Score 7.4 out of 100

Feature Set Ratings

  • Cisco Secure Email ranks higher in 1 feature set: Secure Email Gateway

Secure Email Gateway

8.3

Cisco Secure Email

83%
6.2

Sophos Email

62%
Cisco Secure Email ranks higher in 6/7 features

Anti-malware

8.3
83%
18 Ratings
4.9
49%
15 Ratings

Cusomizability

8.3
83%
18 Ratings
4.5
45%
15 Ratings

Data Loss Protection

8.5
85%
16 Ratings
8.5
85%
11 Ratings

Threat Detection

8.5
85%
18 Ratings
4.8
48%
14 Ratings

Sandboxing

8.3
83%
17 Ratings
7.1
71%
10 Ratings

End-to-End Encryption

8.3
83%
17 Ratings
8.4
84%
13 Ratings

Management Tools

8.2
82%
18 Ratings
5.1
51%
15 Ratings

Attribute Ratings

  • Cisco Secure Email is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

Likelihood to Recommend

8.7

Cisco Secure Email

87%
18 Ratings
4.7

Sophos Email

47%
18 Ratings

Likelihood to Renew

9.9

Cisco Secure Email

99%
2 Ratings
2.1

Sophos Email

21%
2 Ratings

Usability

8.7

Cisco Secure Email

87%
4 Ratings
8.2

Sophos Email

82%
9 Ratings

Availability

9.0

Cisco Secure Email

90%
1 Rating

Sophos Email

N/A
0 Ratings

Performance

7.3

Cisco Secure Email

73%
1 Rating

Sophos Email

N/A
0 Ratings

Support Rating

8.4

Cisco Secure Email

84%
6 Ratings
6.8

Sophos Email

68%
12 Ratings

Implementation Rating

9.0

Cisco Secure Email

90%
1 Rating

Sophos Email

N/A
0 Ratings

Configurability

9.0

Cisco Secure Email

90%
2 Ratings

Sophos Email

N/A
0 Ratings

Ease of integration

10.0

Cisco Secure Email

100%
2 Ratings

Sophos Email

N/A
0 Ratings

Product Scalability

9.1

Cisco Secure Email

91%
1 Rating

Sophos Email

N/A
0 Ratings

Likelihood to Recommend

Cisco

I will certainly recommend Cisco Secure Email to my friends/colleagues, one look at the dashboard/statistics will actually convince any IT professional to use this product. We noticed an outstanding improvement in Email quality, most of the SPAM emails are caught, and our users have never been happier!
Read full review

Sophos

If trying to ensure the email is secure from a certain degree of threats like spam, ransomware and even phishing attacks than Sophos Secure Email Gateway is the answer. In our organization, it's been implemented and none of the security incidents related to those attacks that rooted from email is reported. And Sophos Secure Email Gateway has one of the best email encryption methods we found on the market.
Read full review

Pros

Cisco

  • Makes detecting/blocking email threats easy .
  • It's an affordable solution .
  • Encryption and decryption is easy.
  • It's great when it comes to phishing protection.
Read full review

Sophos

  • We could customize it to have a certain level of workflow. We manage to enforce certain email (based on key-phrases) to be quarantined before send it to the recipient. And the email needs to be approved (manually) before being released.
  • For certain type (using regex) of email, we will encrypt it if it's sent outside our organization domain.
  • Scalable
Read full review

Cons

Cisco

  • The tool is extremely detailed, which is advantageous, but it can be extremely confusing for new employees.
  • "Wow, I can't handle this," I'm told, and I have to admit, "not yet, it works great after a while."
  • The tool is so comprehensive that it can be customized to meet individual needs.
Read full review

Sophos

  • Rules processing does not perform impersonation filtering properly. For example, if the email gets classified as spam the impersonation rule is not processed against it. This means your users will release these quarantined emails to their inboxes. Impersonation rules should be a top-level rule.
  • The product boasts it has AI and advanced processing but regularly lets credential harvesting emails through constantly. URL filtering does not block them and when they are reported it takes up to an hour to block the malicious URL in the filtering. This is too slow since users typically are clicking on these links in emails within minutes
  • Support is nonchalant with no sense of urgency. They don't follow simple requests for contact hours and will reach out to you hours after your day has ended. Support engineers agree with you that the product fails to meet standards and think this is an ok thing.
  • Emails will get rejected by unknown filters and require research to be done against logs by Sophos support. This is absurd, if an email is blocked it should not require a support ticket for investigating
  • The processing of rules is inconsistent. The same email from the same email address and same IP address is classified as SPAM for some and allowed for others
Read full review

Pricing Details

Cisco Secure Email

Starting Price

Editions & Modules

Cisco Secure Email editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Sophos Email

    Starting Price

    Editions & Modules

    Sophos Email editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Cisco

      Haven't found an alternative product with the same features or quality, I have been renewing Cisco Secure Email for over 8 years and i am overly satisfied with what is offered. I will definitely recommended it to my peers.
      Read full review

      Sophos

      It was easy to use and easy to implement. You don't need previous knowledge on the products, after we got this up and running, it took us hours to put everything together. The transition was easy and seamless.
      Read full review

      Usability

      Cisco

      Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs
      Read full review

      Sophos

      It's mostly great and for policies and features, it does everything we would ask it to and more. The only thing keeping it from being a 10 is the lack of granularity in the reporting, which is actually an issue within Sophos Central as a whole. The ability to drill down from dashboards into accurate, detailed data would be very helpful at times.
      Read full review

      Reliability and Availability

      Cisco

      I never had any outages for the past 8 years of using Cisco Secure Email, the system is always available, hardware configuration are designed for higher loads.
      Read full review

      Sophos

      No answers on this topic

      Support Rating

      Cisco

      Strong support with fast response. TAC can suggest best mail policy regarding customer challenges Some cases they need to do patch directly to appliance. TAC does not need to remote the appliance through our laptop. They use secure connection to appliance, check the logs and response through the problems
      Read full review

      Sophos

      Each time we're contacting Sophos Email Support we are getting a very quick answer and when it is urgent the local team can even do an escalation in such way to handle the situation in urgency; once done, we are called the same day, sometimes the same hour to see how to help us unblock our issue and find a way out.
      Read full review

      Implementation Rating

      Cisco

      Implementation is straight forward and easy, advanced settings are super helpful especially scripting and custom filters, reporting is one of the coolest features to trace every step of sent/received emails. integration with internal email systems have never been easier, we are running Microsoft Exchange servers behind Cisco Secure Email with no problems.
      Read full review

      Sophos

      No answers on this topic

      Alternatives Considered

      Cisco

      The security teams also evaluated similar offerings but went with Cisco Secure Email since this comes from a big name and they wanted to ensure complete compliance and protection assurance. The primary reasons for selecting Cisco Secure Email were integration with office 365, hybrid deployment availability, and greater customization options available.
      Read full review

      Sophos

      I have only tried Sophos Email, and I find it to be a very useful tool, as it protects against information leakage such as fraudulent emails, cloud sandboxing and quarantine, which are essential functions and the product works excellent.
      Read full review

      Return on Investment

      Cisco

      • Although Microsoft offers security controls with Office 365, security with Cisco Secure Email for our business email and protection against some advanced malware has more robust security features, such as automatic mailbox remediation and email intelligence top threats.
      • I currently have security and advanced malware protection to Office 365.
      • Lately, Cisco Secure Email had an update which added two new features that allows us to prevent phishing emails and protects the company's domain.
      Read full review

      Sophos

      • Sophos Email has been protecting our users, including the administrative branch, who are the target of attacks most frequently.
      • Every month Sophos Email stops about 100,000 malicious emails. We calculate that if these attacks have saved the company time, it prevents us from having a lot of support staff to attend to the cases.
      Read full review

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