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47 Ratings

Cisco Secure Email

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47 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100

Feature Set Ratings

  • Trellix Email Security ranks higher in 1 feature set: Secure Email Gateway

Secure Email Gateway

8.3

Cisco Secure Email

83%
8.5

Trellix Email Security

85%
Cisco Secure Email ranks higher in 4/7 features

Anti-malware

8.3
83%
18 Ratings
8.9
89%
6 Ratings

Cusomizability

8.3
83%
18 Ratings
8.5
85%
6 Ratings

Data Loss Protection

8.5
85%
16 Ratings
N/A
0 Ratings

Threat Detection

8.5
85%
18 Ratings
8.9
89%
6 Ratings

Sandboxing

8.3
83%
17 Ratings
8.2
82%
6 Ratings

End-to-End Encryption

8.3
83%
17 Ratings
N/A
0 Ratings

Management Tools

8.2
82%
18 Ratings
8.2
82%
6 Ratings

Attribute Ratings

  • Cisco Secure Email is rated higher in 2 areas: Usability, Support Rating
  • Trellix Email Security is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.7

Cisco Secure Email

87%
18 Ratings
9.2

Trellix Email Security

92%
6 Ratings

Likelihood to Renew

9.8

Cisco Secure Email

98%
2 Ratings

Trellix Email Security

N/A
0 Ratings

Usability

8.7

Cisco Secure Email

87%
4 Ratings
8.2

Trellix Email Security

82%
1 Rating

Availability

9.0

Cisco Secure Email

90%
1 Rating

Trellix Email Security

N/A
0 Ratings

Performance

7.3

Cisco Secure Email

73%
1 Rating

Trellix Email Security

N/A
0 Ratings

Support Rating

8.4

Cisco Secure Email

84%
6 Ratings
7.3

Trellix Email Security

73%
5 Ratings

Implementation Rating

9.0

Cisco Secure Email

90%
1 Rating

Trellix Email Security

N/A
0 Ratings

Configurability

9.0

Cisco Secure Email

90%
2 Ratings

Trellix Email Security

N/A
0 Ratings

Ease of integration

10.0

Cisco Secure Email

100%
2 Ratings

Trellix Email Security

N/A
0 Ratings

Product Scalability

9.1

Cisco Secure Email

91%
1 Rating

Trellix Email Security

N/A
0 Ratings

Likelihood to Recommend

Cisco

I will certainly recommend Cisco Secure Email to my friends/colleagues, one look at the dashboard/statistics will actually convince any IT professional to use this product. We noticed an outstanding improvement in Email quality, most of the SPAM emails are caught, and our users have never been happier!
Read full review

FireEye

It has a very good feature of URL replace, it helps us to block or prevent spam, phishing, or malicious emails. It has some limitations like if some large or lengthy emails come it takes more time to scan and to avoid delay it forwards the mail to the recipient with a warning note on it.
Read full review

Pros

Cisco

  • Makes detecting/blocking email threats easy .
  • It's an affordable solution .
  • Encryption and decryption is easy.
  • It's great when it comes to phishing protection.
Read full review

FireEye

  • Very user-friendly and simple interface.
  • Policy rules are easy to create and they work.
  • Very little downtime or operational impact.
  • Email delivery issues are easy to investigate and troubleshoot.
Read full review

Cons

Cisco

  • The tool is extremely detailed, which is advantageous, but it can be extremely confusing for new employees.
  • "Wow, I can't handle this," I'm told, and I have to admit, "not yet, it works great after a while."
  • The tool is so comprehensive that it can be customized to meet individual needs.
Read full review

FireEye

  • Sometimes feels that console running slow.
  • Riskware detection has a lot of false positive.
  • The user interface is not very intuitive.
Read full review

Pricing Details

Cisco Secure Email

Starting Price

Editions & Modules

Cisco Secure Email editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Trellix Email Security

    Starting Price

    $0 per mailbox

    Editions & Modules

    Trellix Email Security editions and modules pricing
    EditionModules
    Server Edition01
    AVAS02
    Cloud Edition03

    Footnotes

    1. per mailbox
    2. per mailbox
    3. per mailbox

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Likelihood to Renew

    Cisco

    Haven't found an alternative product with the same features or quality, I have been renewing Cisco Secure Email for over 8 years and i am overly satisfied with what is offered. I will definitely recommended it to my peers.
    Read full review

    FireEye

    No answers on this topic

    Usability

    Cisco

    Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs
    Read full review

    FireEye

    FireEye Email Security is the most effective email security solution for protecting enterprises from APT. It is not complicated to set up and you can ride a wave of continuous security effects for a long time without major changes after the initial setup. It's automated, so users don't have to care too much about it. In addition, it provides detailed analysis data, so you can utilize it for 3rd party solutions if you want.
    Read full review

    Reliability and Availability

    Cisco

    I never had any outages for the past 8 years of using Cisco Secure Email, the system is always available, hardware configuration are designed for higher loads.
    Read full review

    FireEye

    No answers on this topic

    Support Rating

    Cisco

    Strong support with fast response. TAC can suggest best mail policy regarding customer challenges Some cases they need to do patch directly to appliance. TAC does not need to remote the appliance through our laptop. They use secure connection to appliance, check the logs and response through the problems
    Read full review

    FireEye

    The reason that I gave the support a 5 is that I have had both positive and negative experiences. One of the positive experiences was when a senior support engineer spend quite a few hours with me solving an issue that we were having. One of the negative ones was when we were experiencing an issue and one person from support gave one solution, and when the issue reoccurred we were told by another person that what was recommended to us the first time was incorrect. The issue was never fully solved.
    Read full review

    Implementation Rating

    Cisco

    Implementation is straight forward and easy, advanced settings are super helpful especially scripting and custom filters, reporting is one of the coolest features to trace every step of sent/received emails. integration with internal email systems have never been easier, we are running Microsoft Exchange servers behind Cisco Secure Email with no problems.
    Read full review

    FireEye

    No answers on this topic

    Alternatives Considered

    Cisco

    The security teams also evaluated similar offerings but went with Cisco Secure Email since this comes from a big name and they wanted to ensure complete compliance and protection assurance. The primary reasons for selecting Cisco Secure Email were integration with office 365, hybrid deployment availability, and greater customization options available.
    Read full review

    FireEye

    It was called Barracuda Spam Filter when we evaluated and switched to FireEye ES (called FireEye ETP at the time). At the time we compared them ES was much better at security and also spam filtering. ES has continued to get even better since we first chose them. The user interface, support, sales/engineer provided service, the effectiveness of the product, and continued improvement/development have made them a great choice.
    Read full review

    Return on Investment

    Cisco

    • Although Microsoft offers security controls with Office 365, security with Cisco Secure Email for our business email and protection against some advanced malware has more robust security features, such as automatic mailbox remediation and email intelligence top threats.
    • I currently have security and advanced malware protection to Office 365.
    • Lately, Cisco Secure Email had an update which added two new features that allows us to prevent phishing emails and protects the company's domain.
    Read full review

    FireEye

    • It can reduce the spam, malicious and phishing mails.
    • It has advanced threat intelligence.
    • It gives some false positives as well.
    • It has great decision making intelligence.
    Read full review

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