What users are saying about
30 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100
64 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100

Feature Set Ratings

    Secure Email Gateway

    8.5

    Cisco Secure Email

    85%

    Zix Email Threat Protection

    Feature Set Not Supported
    N/A
    Cisco Secure Email ranks higher in 7/7 features

    Anti-malware

    8.5
    85%
    11 Ratings
    N/A
    0 Ratings

    Cusomizability

    8.4
    84%
    11 Ratings
    N/A
    0 Ratings

    Data Loss Protection

    8.5
    85%
    10 Ratings
    N/A
    0 Ratings

    Threat Detection

    8.5
    85%
    11 Ratings
    N/A
    0 Ratings

    Sandboxing

    8.4
    84%
    11 Ratings
    N/A
    0 Ratings

    End-to-End Encryption

    8.6
    86%
    10 Ratings
    N/A
    0 Ratings

    Management Tools

    8.4
    84%
    11 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Zix Email Threat Protection is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

    Likelihood to Recommend

    8.8

    Cisco Secure Email

    88%
    11 Ratings
    9.8

    Zix Email Threat Protection

    98%
    24 Ratings

    Likelihood to Renew

    8.7

    Cisco Secure Email

    87%
    2 Ratings
    10.0

    Zix Email Threat Protection

    100%
    1 Rating

    Usability

    8.7

    Cisco Secure Email

    87%
    4 Ratings
    9.7

    Zix Email Threat Protection

    97%
    24 Ratings

    Support Rating

    8.6

    Cisco Secure Email

    86%
    5 Ratings
    9.0

    Zix Email Threat Protection

    90%
    4 Ratings

    Likelihood to Recommend

    Cisco Secure Email

    All businesses will benefit from Cisco Secure Email this is because all modern businesses face email threats, for instance spamming and malware. With this software, you no longer have to worry about such threats. In addition, you also enjoy end-to-end email encryption.
    Thomas Mamadouh | TrustRadius Reviewer

    Zix Email Threat Protection

    Recently a malicious email came through (direct email from a breached iCloud account pretending to be our president) - the email appeared by all points to be legitimate, but went to several former employees and several unrelated employees. Once caught, I was able to retract the message from all mailboxes and distribution lists with one click. This is much more effective than other systems with no retraction, and your only option is to send an email to all that received the previous email asking them to delete, or using PowerShell commands.
    Anonymous | TrustRadius Reviewer

    Pros

    Cisco Secure Email

    • Simple deployment
    • Mature email security solution
    • Integrating on prem and cloud security solution
    • Very update in current security threats
    • Strong support
    Budi Ezeddin | TrustRadius Reviewer

    Zix Email Threat Protection

    • Makes it easy for those receiving emails to create an account and retrieve the email.
    • Peace of mind knowing emails are secure, and can be tracked.
    • Monitoring inbound email threats is easy.
    • Support has been very quick resolving or explaining support tickets I've created.
    Dane Spoelker | TrustRadius Reviewer

    Cons

    Cisco Secure Email

    • Email blocking using header-from address.
    • Spam reporting to Cisco needs to be improved.
    • Clustering: active-active mode would be nice.
    • Creating filters from GIU.
    • Filters samples or database built-in the box would be super nice.
    Anonymous | TrustRadius Reviewer

    Zix Email Threat Protection

    • Ease of use. Other competitors platform is WAY easier to use and customize.
    • You have to cover THE ENTIRE ORGANIZATION with coverage, even though only a handful will need to use email encryption
    • The Zix Protect platform is a complete joke to customize and use.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Cisco Secure Email

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Zix Email Threat Protection

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Cisco Secure Email

    Cisco Secure Email 8.7
    Based on 2 answers
    No answer on this topic is available.

    Zix Email Threat Protection

    Zix Email Threat Protection 10.0
    Based on 1 answer
    It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
    Anonymous | TrustRadius Reviewer

    Usability

    Cisco Secure Email

    Cisco Secure Email 8.7
    Based on 4 answers
    Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs
    Victor Lau | TrustRadius Reviewer

    Zix Email Threat Protection

    Zix Email Threat Protection 9.7
    Based on 24 answers
    Zix gets a perfect 10 out of 10. End users can just work. With our previous solution, staff would have to determine if a message had sensitive information and then send it securely. Zix scans each message and ensures that the message does not fail into one of the pre-defined rulesets.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Cisco Secure Email

    Cisco Secure Email 8.6
    Based on 5 answers
    It provides us with another layer of defense and has proven to be a great asset and return on investment. Nothing is perfect but this is definitely something to evaluate if you are in the market looking to implement a new email gateway solution or upgrade from something that you already have in place.
    Anonymous | TrustRadius Reviewer

    Zix Email Threat Protection

    Zix Email Threat Protection 9.0
    Based on 4 answers
    Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.
    Robert Paul | TrustRadius Reviewer

    Alternatives Considered

    Cisco Secure Email

    Cisco Secure Email gives granular control over configuring the rules and policies for organization users. Additionally, it's available with on-premise support, which is where other solutions lack. It gives complete protection for emails with next-generation malware protection, file reputation, and sandboxing technologies. It can also give you control over outgoing emails.
    Chandan Singh Rathore | TrustRadius Reviewer

    Zix Email Threat Protection

    Even though employees are highly skeptical and apprehensive to use the product, I try to trust that the Zix scanning is doing its job and protecting what it needs to. I certainly worry about it on a regular basis though.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Cisco Secure Email

    • We are able to send emails securely thanks to encryption features.
    • We are able to protect our business email system thanks to threat detection features.
    Jacob Henry | TrustRadius Reviewer

    Zix Email Threat Protection

    • I take our responsibility to protect our clients info seriously and Zix has taken a load of worry off of my shoulders.
    • Zix bolsters our image and shows folks we're serious about their privacy.
    • It not only helps me but helps me rest assured that all of my agents clients are protected.
    Parrish Peachee | TrustRadius Reviewer

    Add comparison