Likelihood to Recommend I think you need it for all your endpoint devices, whether you are running an organization or for home use, it's just that level of security that will help out if you don't have the firewalls, all the fancy XDR equipment, all that kind of stuff, just having this on your endpoint will save your life. So even if there's a compromise in your network, it has the capability to isolate. Restrict so that you can't lose any more data or nothing else gets in
Read full review Trellix (FireEye + McAfee)
It provides great web security and will protect your devices against viruses and malware when paired with other security software and hardware. For instance, we have multiple layers of security set up so if McAfee misses something then one of our other barriers will catch the infection or intrusion before it reaches the network. I would not suggest using this product as a standalone agent because I do not think it will be as effective when working by itself. The dashboard also makes it convenient to manage devices, policies, and settings from wherever you are so it's an ideal solution for any IT department to use. I would just suggest using something else as a backup so your network isn't left vulnerable.
Read full review Pros Threat identification: it finds things we wouldn't have even been looking for. Integration with Secure Malware Analytics for automatic submission of suspicious files. In-depth and complex configuration options for finely tuned policies for different users and endpoints. Part of the Cisco Secure Client product for easier distribution and reduction of running agents on end-user devices Integrates with Secure-X for single-pane of glass view of dashboards. Read full review Trellix (FireEye + McAfee)
Provides high fidelity alerting. Allows CSOC analysts to perform forensic triage and alert investigations through containment from a single pane of glass. Provides alert telemetry across on-disk and in-memory attacks. Supports many additional 'bolt-on' modules to provide additional alert context or capabilities. Read full review Cons The update mechanism of the client is not obvious and takes some finesse to learn The clients auto update signatures, but not agents which I have seen lead to mixed version levels as it is harder to keep up with It is generally a challenge to manage the licenses and if you let the license lapse, it is a very bad thing in my opinion. Read full review Trellix (FireEye + McAfee)
The amount of false detections especially the negative ones needed to be reduced. It requires more optimization. It tends to make the PCs slower. It almost doesn't have the ability to heal. This is very important as we need our sensitive data to be recoverable. It doesn't have any free scanning functionality. Our users using personal machines cannot scan in case of an incident. This could be added like Malwarebytes. Read full review Likelihood to Renew the renewal must be studied with different factors
Read full review Trellix (FireEye + McAfee)
Usability AMP is very difficult to use compared to other products we've seen. It's hard to understand why there are so many different logins for the various products that supposedly integrate with AMP. We had weekly phone calls for months to implement the product yet none of the IT department really enjoys using this product or feels comfortable with the accuracy of detections. The number of false positives is high.
Read full review Trellix (FireEye + McAfee)
Reliability and Availability no complain and no issue with availability
Read full review Trellix (FireEye + McAfee)
Support Rating In terms of technical support for Cisco Secure Endpoint, the support has been pretty good. All the cases I submitted were solved in a reasonable time frame, and it was a good experience. However, I find that not as many vendors have the expertise I would expect.
Read full review Trellix (FireEye + McAfee)
The support of product was very good when we initially implemented the solution. We were getting fats replies and could see the customer approach. After a while the level of support was not following the SLA's and the replies were getting very confusing and late.
Read full review Implementation Rating no participation in implementation
Read full review Trellix (FireEye + McAfee)
Alternatives Considered Cisco Secure Endpoint is an advanced EDR solution that is highly effective and scalable. Our experience previously with MalwareBytes and Microsoft Defender was not horrible, but these products were not as effective and did not integrate well with our other security products to allow us to monitor and react quickly to address threats that were within our network. Key to any security effort is mitigation and the ability to quickly identify and respond so any damage can be avoided or limited.
Read full review Trellix (FireEye + McAfee)
Unlike Trellix Endpoint Security Symantec Endpoint provides less information about events on the user side. Trellix give an opportunity to see information about virus detection on a user machine as quick as it possible, so we were able to catch the signs of virus propagation early and prevent the spread of damage
Read full review Return on Investment AMP has been able to catch some serious infections and stop them from doing huge damage in our environment. The overall cost of AMP vs the cost of not having this protection and getting hit with malware, or other nefarious damage to your environment is well worth the money. Read full review Trellix (FireEye + McAfee)
From an auditing standpoint, we can show that our workstations/servers are protected. Even though it cant identify more advanced/targeted malware, it is still good to identify the more obvious malware which occurs daily in my enterprise. Since it can be easily deployed, the products can easily get deployed on all systems in the environment for optimal anti-malware protection. Read full review ScreenShots Trellix Endpoint Security ENS Screenshots