Cisco Secure Firewall (formerly Firepower NGFW) vs PRTG | TrustRadius

What users are saying about

Score 9 out of 10

Based on 21 reviews and ratings

Score 8.7 out of 10

Based on 151 reviews and ratings

Feature Rating Comparison

Cisco Secure Firewall (formerly Firepower NGFW)

PRTG

Identification Technologies

Visualization Tools

Content Inspection

Policy-based Controls

Active Directory and LDAP

Firewall Management Console

Reporting and Logging

VPN

High Availability

Stateful Inspection

Proxy Server

Cisco Secure Firewall (formerly Firepower NGFW)

PRTG

Automated network device discovery

Network monitoring

Baseline threshold calculation

Alerts

Network capacity planning

Packet capture analysis

Network mapping

Customizable reports

Wireless infrastructure monitoring

Hardware health monitoring

Pros

Its very fast
Cisco products are generally very stable.
Cisco is on top of bug fixes.
You get well built hardware at this price point.
Compatibility with most 3rd party equipment.

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Verified User

Manager in Information Technology

Government Administration Company, 501-1000 employees

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Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
I really liked how easy it was to add alerts by SMS. So easy to setup.
I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.

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Director of IT

BLDD ARCHITECTS INCArchitecture & Planning, 51-200 employees

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Cons

The integration between ASA/Firewall functions and SourceFire functions could use some work.
Some little glitches in the interface which require refreshes or additional clicks.
Cost is high but it is likely because you're now buying two products in one.

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Verified User

Engineer in Engineering

Government Administration Company, 501-1000 employees

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The probe service can be quite resource-intensive. This can cause false-positive readings from some sensors sometimes.
The software gets updated very regularly. Whilst this is usually a good thing to fix bugs etc, it does meantime downtime of the monitoring quite often while they are installed.
The ability to create Maps from Libraries. Very specific issue but a lot of people have been asking for it for years and it is still not available.

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Verified User

Administrator in Information Technology

Telecommunications Company, 51-200 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

PRTG 10.0

Based on 2 answers

It is now an essential tool for monitoring and maintaining the health of our network and systems.

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Verified User

Director in Information Technology

Higher Education Company, 201-500 employees

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Usability

Cisco Secure Firewall (formerly Firepower NGFW) 8.0

Based on 1 answer

It's overall very great, however the Management Console needs updating to fix the slowness of policy and rule deployments.

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AVP Network Security Team Lead

East West BankFinancial Services, 1001-5000 employees

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PRTG 9.0

Based on 1 answer

The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.

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Verified User

Administrator in Information Technology

Information Technology and Services Company, 1001-5000 employees

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Support Rating

Cisco Secure Firewall (formerly Firepower NGFW) 8.0

Based on 6 answers

Cisco support is not at all suitable for this product, at least. It takes a long for them to help us with our server issues. A lot of the time, the customer support person keeps on redirecting calls to another person. They need to be well versed with the terminologies of the product they are supporting us with. Support needs a lot of improvement. Cisco Fire Linux OS, the operating system behind Cisco Firepower NGFW (formerly Sourcefire), also doesn't receive regular patches. In short, average customer service.

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Graduate Research Assistant

University of Colorado DenverHigher Education, 5001-10,000 employees

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PRTG 8.6

Based on 28 answers

I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.

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Verified User

Engineer in Information Technology

Investment Management Company, 51-200 employees

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Alternatives Considered

We selected Firepower after evaluating all features in nonproduction environment and validated against other similar vendors such as Fortinet, Palo Alto, Checkpoint, Sophos and Watchguard. NGFW provides flexibility in selecting the licensing model and is very cost-effective, easy to integrate with third-party tools and applications and offers user-friendly control.

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Verified User

Manager in Information Technology

Information Technology and Services Company, 10,001+ employees

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Nagios and Icinga (which is itself a fork from Nagios) are decent enough solutions for free, being open source. They do take more to set up and maintain, with quite a lot of manual work and agent installs in some cases. So in comparison with PRTG, they require more labor, but PRTG requires more capital. I also feel like PRTG is more robust, and stable; it's never crashed or required a complete reinstall, which I've definitely had to do with Icinga in the past.PRTG runs on Windows, while the other two are Linux. That only matters if you're more familiar with one or the other, of course, but it does take more to set up a LAMP server sometimes.

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Technical Administrator

New Hampshire Retirement SystemGovernment Administration, 51-200 employees

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Return on Investment

Not having security levels on the Cisco Firepower NGFW (formerly Sourcefire) negatively impacted when we cutover.
It has been rock solid in the running, has not been any downtime.

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Cody Plassmeyer

IT Network Specialist

Central Electric Power CooperativeUtilities, 51-200 employees

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Given us a nice, controlled, ringed-fence portal to deliver to customers for them to view monitoring on the services we sell them.
Given us plenty of metrics to allow us to measure SLA's and OLA's.
Given us the tools to deploy proactive measures for service outages.

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Service Level Compliance Manager

TasmaNet Pty LtdInformation Technology and Services, 11-50 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Cisco Secure Firewall (formerly Firepower NGFW) Editions & Modules

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Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

PRTG Editions & Modules

Edition

PRTG 500	$1,750¹
PRTG 1,000	$3,200¹
PRTG 2,500	$6,500¹
PRTG 5,000	$11,500¹
PRTG XL 1	$15,500¹
PRTG Enterprise	Custom Pricing²

perpetual license
subscription license

Additional Pricing Details

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Rating Summary

Cisco Secure Firewall (formerly Firepower NGFW)

PRTG

Cisco Secure Firewall (formerly Firepower NGFW)

PRTG

Cisco Secure Firewall (formerly Firepower NGFW)

PRTG

Cisco Secure Firewall (formerly Firepower NGFW)

PRTG

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