What users are saying about
30 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 30 reviews and ratings
Top Rated
178 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 178 reviews and ratings
Feature Set Ratings
Firewall

8.5
Cisco Secure Firewall
85%

PRTG
Feature Set Not Supported
N/A
Cisco Secure Firewall ranks higher in 11/11 features
Cisco Secure Firewall ranks higher in 11/11 features
Identification Technologies

7.9
79%
14 Ratings

N/A
0 Ratings
Visualization Tools

7.6
76%
14 Ratings

N/A
0 Ratings
Content Inspection

9.4
94%
14 Ratings

N/A
0 Ratings
Policy-based Controls

8.8
88%
14 Ratings

N/A
0 Ratings
Active Directory and LDAP

7.2
72%
13 Ratings

N/A
0 Ratings
Firewall Management Console

8.9
89%
14 Ratings

N/A
0 Ratings
Reporting and Logging

8.3
83%
14 Ratings

N/A
0 Ratings
VPN

9.4
94%
12 Ratings

N/A
0 Ratings
High Availability

9.9
99%
14 Ratings

N/A
0 Ratings
Stateful Inspection

9.3
93%
14 Ratings

N/A
0 Ratings
Proxy Server

7.2
72%
12 Ratings

N/A
0 Ratings
Network Performance Monitoring

Cisco Secure Firewall
Feature Set Not Supported
N/A

8.4
PRTG
84%
PRTG Network Monitor ranks higher in 10/10 features
PRTG Network Monitor ranks higher in 10/10 features
Automated network device discovery

N/A
0 Ratings

9.0
90%
47 Ratings
Network monitoring

N/A
0 Ratings

9.3
93%
52 Ratings
Baseline threshold calculation

N/A
0 Ratings

8.8
88%
45 Ratings
Alerts

N/A
0 Ratings

9.5
95%
53 Ratings
Network capacity planning

N/A
0 Ratings

7.2
72%
37 Ratings
Packet capture analysis

N/A
0 Ratings

7.9
79%
26 Ratings
Network mapping

N/A
0 Ratings

7.8
78%
37 Ratings
Customizable reports

N/A
0 Ratings

8.8
88%
46 Ratings
Wireless infrastructure monitoring

N/A
0 Ratings

7.4
74%
36 Ratings
Hardware health monitoring

N/A
0 Ratings

7.8
78%
50 Ratings
Attribute Ratings
- Cisco Secure Firewall is rated higher in 1 area: Likelihood to Recommend
- PRTG Network Monitor is rated higher in 2 areas: Usability, Support Rating
Likelihood to Recommend

9.4
Cisco Secure Firewall
94%
14 Ratings

8.8
PRTG
88%
53 Ratings
Likelihood to Renew

Cisco Secure Firewall
N/A
0 Ratings

10.0
PRTG
100%
2 Ratings
Usability

8.0
Cisco Secure Firewall
80%
1 Rating

9.0
PRTG
90%
1 Rating
Support Rating

7.9
Cisco Secure Firewall
79%
6 Ratings

8.5
PRTG
85%
28 Ratings
Likelihood to Recommend
Cisco Secure Firewall
If you are already using [a] Cisco product like the Cisco ASA Series and you need more security on layer 7 then you can upgrade with firepower. This is well suited for middle and big organizations. If your company deals with credit card information then you should buy this firewall. It provides you all the features to stop any type of advanced attack on your organization
project lead
DashClicksInformation Technology & Services, 51-200 employees
PRTG
If there are a number of different protocols and devices to monitor PRTG is really an all in one solution. There are network specific solutions, telephony solutions, server solutions, etc - but this tool can do anything. Even if you don't use this tool as your main "monitoring solutions" every IT professional should have access to this tool for at least troubleshooting purposes.If you are looking for something specific built for a task you may be able to find [a] more direct and easy tool to use that would be easier and quicker to setup as customization is not needed.

Verified User
Technician in Information Technology
Mining & Metals Company, 5001-10,000 employeesPros
Cisco Secure Firewall
- Updates with the HA Pair are incredibly easy and automated
- FMC with Firepowers provide a single place to view information about devices and connections
- Tedious policy changes can be staged during the working hours and then deployed in one click after hours

Verified User
Engineer in Information Technology
Education Management Company, 201-500 employeesPRTG
- Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
- I really liked how easy it was to add alerts by SMS. So easy to setup.
- I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
Director of IT
BLDD ARCHITECTS INCArchitecture & Planning, 51-200 employees
Cons
Cisco Secure Firewall
- The UI in Cisco Firepower formerly Sourcefire) is complicated and entirely redundant. A lot of these features are not useful, and therefore, it can be removed from the main window.
- The interface is very slow, with each operation taking a lot of time. Searching through the logs takes too much time.
Graduate Research Assistant
University of Colorado DenverHigher Education, 5001-10,000 employees
PRTG
- The probe service can be quite resource-intensive. This can cause false-positive readings from some sensors sometimes.
- The software gets updated very regularly. Whilst this is usually a good thing to fix bugs etc, it does meantime downtime of the monitoring quite often while they are installed.
- The ability to create Maps from Libraries. Very specific issue but a lot of people have been asking for it for years and it is still not available.

Verified User
Administrator in Information Technology
Telecommunications Company, 51-200 employeesPricing Details
Cisco Secure Firewall
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cisco Secure Firewall Editions & Modules
—
Additional Pricing Details
—PRTG
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 subscription license
PRTG Editions & Modules
Edition
PRTG 500 | $1,7501 |
---|---|
PRTG 1,000 | $3,2001 |
PRTG 2,500 | $6,5001 |
PRTG 5,000 | $11,5001 |
PRTG XL 1 | $15,5001 |
PRTG Enterprise | Custom Pricing2 |
- perpetual license
- subscription license
Additional Pricing Details
—Likelihood to Renew
Cisco Secure Firewall
No score
No answers yet
No answers on this topic
PRTG
PRTG 10.0
Based on 2 answers
It is now an essential tool for monitoring and maintaining the health of our network and systems.

Verified User
Director in Information Technology
Higher Education Company, 201-500 employeesUsability
Cisco Secure Firewall
Cisco Secure Firewall 8.0
Based on 1 answer
It's overall very great, however the Management Console needs updating to fix the slowness of policy and rule deployments.
AVP Network Security Team Lead
East West BankFinancial Services, 1001-5000 employees
PRTG
PRTG 9.0
Based on 1 answer
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.

Verified User
Administrator in Information Technology
Information Technology and Services Company, 1001-5000 employeesSupport Rating
Cisco Secure Firewall
Cisco Secure Firewall 7.9
Based on 6 answers
Cisco support is not at all suitable for this product, at least. It takes a long for them to help us with our server issues. A lot of the time, the customer support person keeps on redirecting calls to another person. They need to be well versed with the terminologies of the product they are supporting us with. Support needs a lot of improvement. Cisco Fire Linux OS, the operating system behind Cisco Firepower NGFW (formerly Sourcefire), also doesn't receive regular patches. In short, average customer service.
Graduate Research Assistant
University of Colorado DenverHigher Education, 5001-10,000 employees
PRTG
PRTG 8.5
Based on 28 answers
I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.

Verified User
Engineer in Information Technology
Investment Management Company, 51-200 employeesAlternatives Considered
Cisco Secure Firewall
pfsence is a very complicated firewall and there is lots of documentation available on Cisco website for help. The configuration is very difficult and less documentation available. Cisco Secure Firewall provides us all the security features in low cost and this is very easy to configure firewall.
Sr Team Leader
Dish TVInformation Technology & Services, 1001-5000 employees
PRTG
I have deployed and tested three products for evaluation I found [PRTG Network Monitor] very easy to deploy, the deployment literally took not more than one hour including basic configuration and network discovery. After deployment few configuration changes and creation of maps, reports and little tweaking is required. [Then] it would go through its process of recommendation that took some time to complete, while [on] other hand other software's took lot of time to install and configure. And features were also missing, which resulted in decision in favor of [PRTG Network Monitor].

Verified User
Professional in Information Technology
Automotive Company, 1001-5000 employeesReturn on Investment
Cisco Secure Firewall
- This product is great for inspection and normal firewall controls.
- If there's a bug in it, it can take a lot of resource time to chase it and work around it.
- Deciphering which data is useful has taken a bit of time and trimming.
Network Systems Administrator
Johnson County LibraryLibraries, 201-500 employees
PRTG
- The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
- The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
- I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
Technical Administrator
New Hampshire Retirement SystemGovernment Administration, 51-200 employees