29 Ratings
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Score 8.1 out of 100
7 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

Cisco Secure Web Appliance

We have both scenarios where we can describe that. For example, in the HQ, where we have about 3,000 users, Cisco IronPort Web Security Appliance is the ideal solution, because we can consolidate all the Internet access, policies, rules, etc. in the same box. However, if you have small offices with a few users, it's hard to justify one big and expensive box that could cost more than the whole office infrastructure.
Eduardo Viero | TrustRadius Reviewer

FireEye Email Security

I would highly recommend FireEye Email Security to a colleague. The platform is good at eliminating malicious emails prior to delivery to the end-user. Detections exist across the URL, attachment, and embedded HTML levels. It is a strong platform.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Cisco Secure Web Appliance
FireEye Email Security
8.9
Anti-malware
Cisco Secure Web Appliance
FireEye Email Security
9.4
Cusomizability
Cisco Secure Web Appliance
FireEye Email Security
9.2
Threat Detection
Cisco Secure Web Appliance
FireEye Email Security
9.3
Sandboxing
Cisco Secure Web Appliance
FireEye Email Security
8.8
Management Tools
Cisco Secure Web Appliance
FireEye Email Security
7.7

Pros

Cisco Secure Web Appliance

  • SMA gave us central control over multiple servers, simplifying management.
  • Performance of the Appliance VM exceeded that of our old physical appliance-based solution.
  • Convenient licensing for virtualized environments that allows easy scaling.
Anonymous | TrustRadius Reviewer

FireEye Email Security

  • Blocking URL-based threats using FAUDE features.
  • Post threat detection via the Retroactive feature.
  • Excellent sandboxing analysis performance and detailed dynamic analysis reports.
Anonymous | TrustRadius Reviewer

Cons

Cisco Secure Web Appliance

  • The default metrics on the dashboard visualization are not that useful. It is not much customizable too. Some of the dashboard features like load, volume, etc. can have a hide option.
  • The false negatives are more than false positives. A lot of the times, it verdicts the same email as malicious and non-malicious. This can be reduced.
Kuntal Das | TrustRadius Reviewer

FireEye Email Security

  • The interface is not exactly intuitive.
  • There are a high number of false positives.
  • To my knowledge, there is not a way to whitelist links or attachments.
Anonymous | TrustRadius Reviewer

Usability

Cisco Secure Web Appliance

Cisco Secure Web Appliance 9.0
Based on 1 answer
Because it's one of those products you almost don't realize it exists from the end user. From the administrator perspective, you can do everything on its web interface and it's very intuitive to manage, once you know the concepts behind identities, acls, etc. Also, once you build the control structure, I mean, you link 'local' groups with your own Active Directory groups, as we did here, you don't need to be managing those things on the appliance itself.
Eduardo Viero | TrustRadius Reviewer

FireEye Email Security

FireEye Email Security 8.2
Based on 1 answer
FireEye Email Security is the most effective email security solution for protecting enterprises from APT. It is not complicated to set up and you can ride a wave of continuous security effects for a long time without major changes after the initial setup. It's automated, so users don't have to care too much about it. In addition, it provides detailed analysis data, so you can utilize it for 3rd party solutions if you want.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Secure Web Appliance

Cisco Secure Web Appliance 6.5
Based on 4 answers
Our experience with Cisco's support was terrible. Other than the fact that they don't respond to service-related emails with urgency, they also keep on changing the policies that affected us. Recently, they came up with a new look for the same software, which was insanely slow. Renewal of keys for the old interface took months. Overall, the support was not very friendly from the users' point of view.
Kuntal Das | TrustRadius Reviewer

FireEye Email Security

FireEye Email Security 7.3
Based on 3 answers
In the years we have had this service, we haven't needed much help (which is a testament to the ease of use/reliability of the product) but when we have they have been probably the best vendor I've ever dealt with when it comes to quickly addressing support call issues. We also have a very readily available engineer that has been quick to help with more complex requests.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Secure Web Appliance

At home I have a McAfee service that does similar tasks and helps manage the users of my internet. McAfee seems more user friendly and easier to set exceptions.
Anonymous | TrustRadius Reviewer

FireEye Email Security

There are a few things FireEye Email Security does better than ProofPoint and vice versa. For example, you would think blocking .html attachments would be trivial. FireEye Email Security can be configured to do it. Proofpoint can not, and if you try to configure it, HTML gets stripped from the email content, which has a major impact on the business. On the other hand, ProofPoint has a number of additional features and bells and whistles that FireEye Email Security does not.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Secure Web Appliance

  • Security! Security! Security! We are financial company that work with very sensitive information. A lot of unsafe traffic was blocked on the Cisco IronPort WSA over years of using it. We did not earn on it but absolutely sure that we did not lose 'gazillion' of dollars being infected or scammed.
  • Easy to configure and use, no need to teach new personnel how work with this product (hopefully saving time = saving money).
  • Unfortunately the price of license subscription made financial managers push IT dept. to look for something cheaper.
Valeryi Mezentsev | TrustRadius Reviewer

FireEye Email Security

  • It's been positive in the sense that it has blocked some malicious email that would have otherwise made it to our users.
  • It has been negative in the sense that we spend a higher-than-expected number of cycles dealing with false positives.
  • Another negative is that we also experience false negatives.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Secure Web Appliance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Secure Web Appliance Editions & Modules

Additional Pricing Details

FireEye Email Security

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

FireEye Email Security Editions & Modules

On-premise Edition
Server Edition$01
  1. per mailbox
SaaS Edition
AVAS$01
Cloud Edition$01
  1. per mailbox
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Secure Web Appliance
6.8
FireEye Email Security
8.6

Usability

Cisco Secure Web Appliance
9.0
FireEye Email Security
8.2

Support Rating

Cisco Secure Web Appliance
6.5
FireEye Email Security
7.3

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