Likelihood to Recommend We have both scenarios where we can describe that. For example, in the HQ, where we have about 3,000 users, Cisco IronPort Web Security Appliance is the ideal solution, because we can consolidate all the Internet access, policies, rules, etc. in the same box. However, if you have small offices with a few users, it's hard to justify one big and expensive box that could cost more than the whole office infrastructure.
Read full review Palo Alto Networks Wildfire is well suited for pretty much anywhere that you need the latest and greatest network security. It is extremely good at protecting you from the latest malware threats that might pose a potential problem for your network/endpoints. We've been very please since we installed it and I would say cost of the Palo Altos is the only drawback. If money were no object I'd go with a Palo Alto with Wildfire every time. But unfortunately in some smaller branches it just doesn't make financial sense.
Read full review Pros SMA gave us central control over multiple servers, simplifying management. Performance of the Appliance VM exceeded that of our old physical appliance-based solution. Convenient licensing for virtualized environments that allows easy scaling. Read full review This is could base and easily manageable for our collocation. While working within the could can review in live time potential treats that it has reported from other devices. Worked very well with existing Palo Alto devices. Another huge plus is the simplicity of managing and ease of scalability. Its cost is competitive with similar/like products available. Read full review Cons I think that the interface could need updates to adapt it to a much more current system, achieve quick access to necessary tools and adapt the platform to a much more customizable and comfortable system to work with. It is undoubtedly a platform that is worth having, however, the license costs could be better adjusted to small businesses so that it can be accessed more easily. It could be a bit complex to use, the use of codes is quite extensive, it could be adjusted to something much more practical but just as efficient. Read full review WildFire, like other sandboxes, has to stay up with malware sandbox evasion techniques, which necessitates larger file size limits. More file formats should be able to be submitted and scanned by WildFire, which needs improved initial administration and setup. It's quite pricey, and there's no warning choice for performance on the cloud. Read full review Likelihood to Renew It works very well and takes care of protecting us from threats new and well-known. It's been a game changer in terms of threat detection & prevention.
Read full review Usability Because it's one of those products you almost don't realize it exists from the end user. From the administrator perspective, you can do everything on its web interface and it's very intuitive to manage, once you know the concepts behind identities, acls, etc. Also, once you build the control structure, I mean, you link 'local' groups with your own Active Directory groups, as we did here, you don't need to be managing those things on the appliance itself.
Read full review Easy to use and works well. For the most part it's set it and forget it, but there's also some flexibility for high security environments and those with extra privacy concerns.
Read full review Support Rating Our experience with Cisco's support was terrible. Other than the fact that they don't respond to service-related emails with urgency, they also keep on changing the policies that affected us. Recently, they came up with a new look for the same software, which was insanely slow. Renewal of keys for the old interface took months. Overall, the support was not very friendly from the users' point of view.
Read full review PAN support is very good. You can get the reasonable and timely support on any conditions. When the product is already integrated with the PAN firewalls, you can choose the severity levels based on the effect. The customer service/TAC is very helpful, they even have additional recommendations of advises for product usability. Local partners are also assisting the cases and give their expertise.
Read full review Alternatives Considered At home I have a McAfee service that does similar tasks and helps manage the users of my internet. McAfee seems more user friendly and easier to set exceptions.
Read full review We wanted a single device to handle numerous jobs, such as antivirus, antimalware, vulnerability detection, url filtering, etc. Palo Alto provides this, while
TippingPoint IPS is a more dedicated product. Caveat: I used
TippingPoint over 5 years ago, so things may have changed.
Read full review Return on Investment Security! Security! Security! We are financial company that work with very sensitive information. A lot of unsafe traffic was blocked on the Cisco IronPort WSA over years of using it. We did not earn on it but absolutely sure that we did not lose 'gazillion' of dollars being infected or scammed. Easy to configure and use, no need to teach new personnel how work with this product (hopefully saving time = saving money). Unfortunately the price of license subscription made financial managers push IT dept. to look for something cheaper. Read full review As we all know the product of Palo Alto is little bit expensive but its performance is far better than any of its competitors. So as I previously mentioned, Palo Alto should not sell WildFire Licence seperately. If the firewall is internet facing then only we should buy WildFire Licence. WildFire Licence is not necessary for internal firewall. If you are planning to buy a firewall for internal network where your traffic is not going towards internet so no need to buy WildFire Licence. Read full review ScreenShots