29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Likelihood to Recommend

Cisco Secure Web Appliance (formerly Cisco WSA)

We have both scenarios where we can describe that. For example, in the HQ, where we have about 3,000 users, Cisco IronPort Web Security Appliance is the ideal solution, because we can consolidate all the Internet access, policies, rules, etc. in the same box. However, if you have small offices with a few users, it's hard to justify one big and expensive box that could cost more than the whole office infrastructure.
Eduardo Viero | TrustRadius Reviewer

Symantec Secure Gateway (ProxySG & ASG)

  • In our organization, Symantec ProxySG and Advanced Secure Gateway (ASG) is our primary and second line of defense facing the internet
  • It is positioned behind in conjunction with an intrusion protection service.
  • Before using this concept of defense, our Internet firewalls were continuously being overworked and saturated, slowing down traffic as a result.
  • It is not an option any more not to have Symantec ProxySG and Advanced Secure Gateway (ASG) in our infrastructure.
Laurent Tremblay | TrustRadius Reviewer

Pros

Cisco Secure Web Appliance (formerly Cisco WSA)

  • SMA gave us central control over multiple servers, simplifying management.
  • Performance of the Appliance VM exceeded that of our old physical appliance-based solution.
  • Convenient licensing for virtualized environments that allows easy scaling.
Anonymous | TrustRadius Reviewer

Symantec Secure Gateway (ProxySG & ASG)

  • In conjunction with Active Directory, we can allow or deny access to the internet very quickly. We can also determine the level of access to the internet.
  • To satisfy our executive requirements, we can provide regular reports on internet usage.
  • Malicious protection Symantec ProxySG and Advanced Secure Gateway (ASG) provides beyond our expectations.
  • It is our first level of defense, thus allowing us to reduce our investment in internal security systems.
Laurent Tremblay | TrustRadius Reviewer

Cons

Cisco Secure Web Appliance (formerly Cisco WSA)

  • The default metrics on the dashboard visualization are not that useful. It is not much customizable too. Some of the dashboard features like load, volume, etc. can have a hide option.
  • The false negatives are more than false positives. A lot of the times, it verdicts the same email as malicious and non-malicious. This can be reduced.
Kuntal Das | TrustRadius Reviewer

Symantec Secure Gateway (ProxySG & ASG)

  • On occasion, content analysis needs some tweaking. Specifically, when huge files our downloaded.
  • For our organization using cloud-based applications and services is very discouraged.
  • However, the universe seems to be trending towards cloud-based offerings.
  • It may be reassuring if Symantec ProxySG and Advanced Secure Gateway (ASG) could enhance protection in dealing with cloud services, particularly in protecting data.
Laurent Tremblay | TrustRadius Reviewer

Usability

Cisco Secure Web Appliance (formerly Cisco WSA)

Cisco Secure Web Appliance (formerly Cisco WSA) 9.0
Based on 1 answer
Because it's one of those products you almost don't realize it exists from the end user. From the administrator perspective, you can do everything on its web interface and it's very intuitive to manage, once you know the concepts behind identities, acls, etc. Also, once you build the control structure, I mean, you link 'local' groups with your own Active Directory groups, as we did here, you don't need to be managing those things on the appliance itself.
Eduardo Viero | TrustRadius Reviewer

Symantec Secure Gateway (ProxySG & ASG)

No score
No answers yet
No answers on this topic

Support Rating

Cisco Secure Web Appliance (formerly Cisco WSA)

Cisco Secure Web Appliance (formerly Cisco WSA) 6.6
Based on 4 answers
Our experience with Cisco's support was terrible. Other than the fact that they don't respond to service-related emails with urgency, they also keep on changing the policies that affected us. Recently, they came up with a new look for the same software, which was insanely slow. Renewal of keys for the old interface took months. Overall, the support was not very friendly from the users' point of view.
Kuntal Das | TrustRadius Reviewer

Symantec Secure Gateway (ProxySG & ASG)

Symantec Secure Gateway (ProxySG & ASG) 10.0
Based on 2 answers
  • We have submitted support request to Symantec ProxySG and Advanced Secure Gateway (ASG). In all cases, responses have been timely, and very comprehensive.
  • The support staff is very knowledgeable and does not hesitate to involve expert resources as required.
  • We have never had an unsolved case with Symantec ProxySG and Advanced Secure Gateway (ASG).
Laurent Tremblay | TrustRadius Reviewer

Alternatives Considered

Cisco Secure Web Appliance (formerly Cisco WSA)

At home I have a McAfee service that does similar tasks and helps manage the users of my internet. McAfee seems more user friendly and easier to set exceptions.
Anonymous | TrustRadius Reviewer

Symantec Secure Gateway (ProxySG & ASG)

  • Trend Micro IPS combined with Symantec ProxySG and Advanced Secure Gateway (ASG) is a winning formula for our organization
  • Palo Alto next-generation Firewall. Could not handle the load and protection level that we have today.
Laurent Tremblay | TrustRadius Reviewer

Return on Investment

Cisco Secure Web Appliance (formerly Cisco WSA)

  • Security! Security! Security! We are financial company that work with very sensitive information. A lot of unsafe traffic was blocked on the Cisco IronPort WSA over years of using it. We did not earn on it but absolutely sure that we did not lose 'gazillion' of dollars being infected or scammed.
  • Easy to configure and use, no need to teach new personnel how work with this product (hopefully saving time = saving money).
  • Unfortunately the price of license subscription made financial managers push IT dept. to look for something cheaper.
Valeryi Mezentsev | TrustRadius Reviewer

Symantec Secure Gateway (ProxySG & ASG)

  • With the advent of the Symantec ProxySG and Advanced Secure Gateway (ASG), we have reduced by 95% the number of internal security incidents and events.
  • As a result, we have reduced the effort and cost of investigating security incidents.
  • Knock on wood, as a result, and we have never had any data or security breaches.
Laurent Tremblay | TrustRadius Reviewer

Pricing Details

Cisco Secure Web Appliance (formerly Cisco WSA)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec Secure Gateway (ProxySG & ASG)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison