Likelihood to Recommend This is perfect for organisations with small or limited security teams who want to get more from their Cisco and third-party investments. With Secure Endpoint makes detecting and responding to threats much easier. Any organisation looking to overhaul its security infrastructure or even wrap around its cloud-first strategy with solutions such as Intune should seriously look at Cisco’s suite of products. I’ve implemented Secure Endpoint, Umbrella, and Duo for customers primarily using Intune for device management, and the cool new insight features in Cisco SecureX really help with visibility over their estate.
Read full review I think Mimecast is great for companies who want granular control over their email. Once it is setup, it really does just run along without IT needing to get involved too much. Any time we have 'issues' - such as incorrectly blocked emails or attachments, we can easily figure out what we need to do and how to fix it. Mimecast is great for teams who don't want to sit there all day and manage and look at emails. It would suit a large organisation who want deep control.
Read full review Pros So the product enables end users to get visibility into their security environment, not only across the Cisco products but across the third-party products as well. The product also automates detection and response. So the product really offers end-user efficiency in the security operations center. Read full review Because all incoming and outgoing (with journaling setup for internal email) go through Mimecast it is a one-stop-shop for searching out emails from past months or years. It is light years better than using local archives such as .pst files. Since they touch all incoming email Mimecast is excellent our filtering out spam, malware and virus emails before it even gets to your server whether on-premise or in the cloud. Read full review Cons Of course, many companies prefer to obtain security from the cloud; however, not all of them prefer it, which is why having a local implementation would allow these companies to also use said software as their ally for their security. Working with this software can be simple, that is, any threat can be visualized with greater precision, but when it comes to managing its orchestration, it is a bit complex. Its integration with other software can be simple but with others it is not, that is why it would be ideal if all of them could be carried out in the same way. Integrating with a larger number of third party software would be of great help, to further enhance the analysis and detection of threats. Read full review The interface for the threat intel dashboard could use some updating Slowness in the console persists occassionally Read full review Likelihood to Renew It works perfectly and is really easy to manage when you understand the menu and how it works. It really is 'set and forget' with minor changes needed from time to time to blacklist and whitelist senders and domains. It makes our life really easy and gives us a lot of data to understand how or business and users operate.
Read full review Support Rating Mimecast has a 24 hours phone hotline available to assist you with issues as they arise. This is the typical help desk situation where you reach level one and go to level two if this issue is extensive however I have found their level one techs to more than capable of dealing with most issues I have called about. The only negative I would mention is that their email support is less hardy when it comes to response time so I have grown to realize that calling is the only way to get timely support.
Read full review Online Training I was shown the areas we would need to use and understand, along with the settings. It was perfect as it didn't go too deep.
Read full review Alternatives Considered A lot of the look and feel of both products is quite similar. There's several best practices on visualization that are followed in both and integration of common telemetry is comfortable and quick. But while Microsoft ATP offers deep insights into mostly the Microsoft environment and a limited view into other common sources, SecureX shines in all the non-client areas Microsoft's product seems lackluster in.
Read full review we were not using any other products before Mimecast. It is working perfectly as per our needs.
Read full review Return on Investment It helps us easily Id the full extent of a threat It saves time searching for data. It only gives basic info I wish there was greater integration between all security offerings It allows other techs to pick up where you left off. Read full review Saves time and manpower as the console can easily be managed by 1 person Using the continuity feature could potentially save an email outage from preventing an organization from conducting business. Read full review ScreenShots