3 Ratings
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Score 7.6 out of 100
2 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Cisco SecureX (formerly Threat Response)

You can really use [Cisco SecureX (formerly Threat Response)] for any threat big or small. It helps to drive you towards which product you need to be looking at. It does not allow you to easily drill down into the info you need to make a good decision. It is also not a reporting tool.
Anonymous | TrustRadius Reviewer

Mimecast Threat Intelligence

Mimecast is well suited for any organization whether 20 users or 20,000. The pricing on it is more than reasonable and correlates to the number of users you will have running through it. This review is specific to their threat intelligence but they also offer a slew of other pieces that can work in conjunction with their main threat offering. For organizations who are on-premise, the Mimecast Threat Intelligence basically gives you peace of mind that even if you lose your own system for any reason your email can continue to flow and be used through the Mimecast front end. Compared so some other SaaS offerings the price is ridiculously low considering it is the main part of your arsenal for arguably the most important part of your infrastructure. It is hard for me to conceive a situation where it would not be a positive only an organization's infrastructure offerings....possibly in a business where there is actually not extra money to spend on extras? If your organization manages its own email then Mimecast is appropriate for you.
Anonymous | TrustRadius Reviewer

Pros

Cisco SecureX (formerly Threat Response)

  • Brings all data to one central point.
  • Shows data connections
  • Integration with case books very well
  • Allows third party enrichments
Anonymous | TrustRadius Reviewer

Mimecast Threat Intelligence

  • URL protection policies work well
  • Impersonation protection features help cut down on emulated spam and phishing attempts
Anonymous | TrustRadius Reviewer

Cons

Cisco SecureX (formerly Threat Response)

  • It is so slow
  • There is no good way to export data for a report or Managment
  • The interface is clunky
  • Wish there was an AI to intelligently add related events
  • Automation is very hard to use
Anonymous | TrustRadius Reviewer

Mimecast Threat Intelligence

  • The system is so good I could only think of two flaws and that is after using it for 4 years. The first being that although they have a great web-based management utility the pages themselves render/work slowly such that it sometimes takes a bit of time to click around.
  • Mimecast offers an Outlook plugin or web-based method to search through old archived emails. Both are significantly slower than if you had them in a local file of some kind. It's the negative side of going to the cloud for this process but does cause some users to complain.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco SecureX (formerly Threat Response)

No score
No answers yet
No answers on this topic

Mimecast Threat Intelligence

Mimecast Threat Intelligence 6.9
Based on 4 answers
I have always received the assistance needed, except for the fact that when Mimecast support responds to a case, they do not provide any context. So if you have 4 cases open, you have no idea which case they are responding to. Definitely a shortcoming of the threat intel would be their support, not so much the product.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco SecureX (formerly Threat Response)

Cisco is ahead of the game in setup. There are so many pieces you have to put together and configure from scratch and tweak to come come close to what securex has.
Anonymous | TrustRadius Reviewer

Mimecast Threat Intelligence

When we decided to take the plunge on a SaaS offering like Mimecast we reviewed one other company that offers similar protection and archiving capabilities. Proofpoint seems to be a capable competitor and I guess one if one goes with them they will see similar savings and results however we saw no tangible reason to risk by going with the competitor when pricing was so reasonable on the known services we would get with Mimecast.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco SecureX (formerly Threat Response)

  • It helps us easily Id the full extent of a threat
  • It saves time searching for data.
  • It only gives basic info I wish there was greater integration between all security offerings
  • It allows other techs to pick up where you left off.
Anonymous | TrustRadius Reviewer

Mimecast Threat Intelligence

  • Saves time and manpower as the console can easily be managed by 1 person
  • Using the continuity feature could potentially save an email outage from preventing an organization from conducting business.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco SecureX (formerly Threat Response)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mimecast Threat Intelligence

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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