Cisco Umbrella vs BIG-IP | TrustRadius

What users are saying about

Score 8.5 out of 10

Based on 107 reviews and ratings

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Score 8.4 out of 10

Based on 42 reviews and ratings

Pros

Filters content at the DNS level. Makes it a little harder for the sneaky ones to make it through.
Since this is at the DNS level, using their DNS servers (as a forwarder to your local DNS) it is extremely fast. Transparent.
Always being updated. Not dependent on "definitions" or algorithms - a site is either blacklisted or whitelisted.
Easy to implement, apply, maintain

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Director of IT

BLDD ARCHITECTS INCArchitecture & Planning, 51-200 employees

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Easy connection: you can connect to your corporate network with two clicks.
IP restriction: F5 has a list of possible insecure IP numbers, if someone tries to connect using one of these numbers, F5 BIG-IP won't connect.
Always on feature: Very handy feature, if you install always on, you won't need to click connect.

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Verified User

Analyst in Information Technology

Information Technology and Services Company, 501-1000 employees

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Cons

Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.

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IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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Pricing - Aside from there being other cheaper alternatives out there I can’t really think of anything negative to say, we migrated to them about 4 years ago and we’ve been very happy since. Even considering the price I’d say it’s worth it.

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Verified User

Professional in Information Technology

Information Technology and Services Company, 10,001+ employees

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Likelihood to Renew

Cisco Umbrella 10.0

Based on 3 answers

It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.

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IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Usability

Cisco Umbrella 9.4

Based on 4 answers

The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes

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IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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BIG-IP 9.0

Based on 1 answer

Great customization and easy to use help reference menus

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Alan Matson, CCNA:S, MCP

Senior Network Security Engineer

InsightInformation Technology and Services, 5001-10,000 employees

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Support Rating

Cisco Umbrella 8.2

Based on 55 answers

We have been Cisco fans for quite some time. This product / support team lives up to expectations and the high degree of service we have come to expect from them. Whenever we had any sort of question / issue (which there were not many, as this was fairly seamless to integrate) they were responsive and helpful towards finding a solution

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Verified User

General Manager in Corporate

Financial Services Company, 1-10 employees

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BIG-IP 8.1

Based on 7 answers

On the occasions when we've had to engage f5 support, they have been great. They have always resolved our issues quickly and been easy to work with and professional. The reason I give them a 10 out of 10, however, is because when we've had issues that have crossed over between the f5 BIG-IP, our Cisco switches, and our Microsoft IIS server the f5 support representatives have been extremely knowledgeable about every product and device involved and have been able to troubleshoot end-to-end without having to engage other vendors.

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Network Engineer

Kentucky Administrative Office of the CourtsGovernment Administration, 1001-5000 employees

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Implementation Rating

Cisco Umbrella 9.0

Based on 2 answers

Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge

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IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

At the time that we purchased Cisco Umbrella, then OpenDNS, we did not evaluate other products. Since then, several competing products have been released. I intend to evaluate these in the future, as we have not been happy overall with Cisco Umbrella. The unexpected side effects and poor support have been very frustrating.

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Verified User

Manager in Information Technology

Information Technology & Services Company, 11-50 employees

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I can't recall the name of the previous software we used for remote intranet access, but it was much less reliable. F5 BIG-IP is consistent and easy to use--the authentication process happens quickly and reliably via my cell phone's facial recognition feature which is convenient and secure. No need to carry a key fob or enter a verification code. The previous software required email codes be sent and entered to verify access.

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Verified User

Professional in Human Resources

Internet Company, 10,001+ employees

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Return on Investment

Saved us lots of technician time dealing w/ Malware and virus issues, I don't think we've had a malware incident this year for example. This was the main reason we bought the product in the first place. We've renewed 2 times because we see the value.
Umbrella helped us reduce the risk of CryptoLocker variants infecting our clients.

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VP Operations

Realtime, LLCInformation Technology and Services, 11-50 employees

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Load balancing is a requirement in most serious web environments, and this allows us to keep sites up and running in the event of partial server outages.
Keeping sites extra secured with the advanced security and routing features is a plus.

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Verified User

Technician in Information Technology

Entertainment Company, 51-200 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

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