Likelihood to Recommend So the well-suited product, it's actually in two areas. One I already touched base on earlier which is the ability to have a federal model where we have the flexibility to set high-level policies from a group perspective while giving the independence of the business unit to operate and model the system to meet their needs. The second one, which is very powerful, especially in the last few years, is the remote workers. I'm able to protect and extend that edge of my security to their endpoint regardless if they are a Cisco Live or if they are at a bar or on a train basically anywhere. So as a chemical company, we have a lot of OT or ICS industrial control systems, which are highly regulated and highly scrutinized and usually require a physical presence while Cisco umbrella is mostly a cloud native type of product. So it doesn't fit well in that environment, which is detached from the internet doing well.
Read full review Netwrix [Auditor] is a great tool for any SysAdmin no matter the company size. Licensing is determined by users, not employee count, and that makes it a great product from a small business to an enterprise application. The time savings coupled with the increased productivity is a key factor is determining this tool over other products.
Read full review Pros Effective prevention of ransomware and malware by blocking CNC traffic. rendering the malware useless. Good reports, which are readable by non technical users Using Talos for its threat database means that it rarely misses anything Very good knowledgebase available which means that it is easy to learn how to use and implement the product Read full review Netwrix Auditor performs the audit collection process in a method that does not burden the systems it is auditing. It usually just pulls the log and event logs data from the machine it is auditing and then performs the extraction of the information in these files on the Netwrix Auditor server. This reducing the audit processes to only pulling log data from the server but does not keep the server busy processing the data. Once the log data has been pulled from a server being audited, Netwrix will store the log data in a compressed form in its Long Term Archive. This allows the database to be kept smaller than the all the data being kept in the Log Term Archive and therefore makes creating reports much faster since the database is not as big as it could be. Since Netwrix Auditor uses standard Microsoft SQL Server and SQL Server Reporting Services (SSRS) to perform reporting, working with the results of the audit is much easier. Anyone who knows SQL Server and SSRS can work with the data and create their own reports. The predefined reports that come with Netwrix Auditor cover most of the items required to properly report on the status of a system. They have many predefined reports for FedRamp, PCI, HIPPA, and other compliance regulations. Read full review Cons Umbrella Virtual Appliances have been buggy in resolving local domain hosts. Integration between other Cisco and Meraki products is complicated. Reporting is not always accurate; for example, if you configure a Meraki access point to use an Umbrella Virtual Appliance, you lose device reporting. All reporting shows up under the AP's IP. Read full review There is a bit of a learning curve. The interface is fairly intuitive, but I think there is room for improvement. There is a LOT of functionality which can be quite overwhelming at first, but in and of itself, not a bad thing. I think this software would benefit from a "Simple" mode and "Advanced" mode. This would ease the learning curve a bit. Matt Rogers Information Technology and Web Support Specialist
Read full review Likelihood to Renew First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
Read full review We have renewed already the licensing of the product minus SQL Server and Oracle Database because the organisation believes the modules are very expensive and have identified a different product for auditing Databases Other modules are very important like the User Activity monitor, AD queries that we can not get from the native AD itself or you have to run complicated powershell scripts! Easy to use interface Pre-defined Reports Easy way to subscribe to important alerts e.g Privilege account group membership changes
Read full review Usability Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
Read full review The product has user friend pre-defined queries which takes off the stress and horrors of having to query Active Directory with complex Powershell scripts! You can subscribe to certain functions when they are done and you get an alert e.g privileged accounts actions and you don't need to have programming skills The product has a desktop version of the software and donot have to login to the server all the time you need to use it. You can see very fast the posture of your environment of the overview screen and deduce what exactly is wrong and what has to be done
Read full review Reliability and Availability Cisco Umbrella's availability was great, they got back to me in less than an hour to get my problem solved.
We needed to get our Meraki AP's hooked up to Cisco Umbrella to monitor that specific traffic and they got back to me promptly, they guided me and explained every question I had.
Read full review Performance our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
Read full review Support Rating We have not had a chance to use Cisco support frequently, but when we needed to troubleshoot some issues that we were having with the agent installation, the support was very responsive and the solution that they offered worked. The only reason I give it one less point is that the turnaround time for non-critical issues is very long.
Read full review Customer support has always been fast and helpful when we run into any issues. The smaller issues are usually resolved within a day or two. It is great support and I feel like I am in good hands anytime an issue comes up. However, we don't run into many issues
Read full review Online Training Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
Read full review Implementation Rating At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
Read full review Make sure you trial the software and understand the fundamentals of each module that you are interested in Make sure you get the buy in from both Management and most importantly your team members (the product users) for a successful implementation Watch the webinars of the product from the product website
Read full review Alternatives Considered Auto SIG Tunnels is a feature that helps in provisioning tunnels automatically using Cisco Umbrella APIs and so this is one win for choosing Cisco Umbrella over others. With Cisco SD-WAN
viptela , the Cisco Umbrella stacks up well because its the same vendor so less complexities and interoperability issues.
Read full review I can only compare it to SolarWinds. Their similar products have larger foot prints and seem a little clumsy in comparison. The Netwrix product turns on a lot of the auditing options that were required for the product to work properly where it seemed I had to do a lot of manual tweeking with the SolarWinds product.
Read full review Scalability Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
Read full review Return on Investment Cisco Umbrella has been an excellent investment for us. The extra protection it provides in a very simple way has been well worth the costs. Cisco Umbrella is very easy to setup and manage and can do most of the things we need with little daily interaction so we are free to work on other systems that need more attention. Utilizing the Cisco Umbrella reporting features, we can determine what systems might need additional attention. If we see systems attempting certain types of access, we quickly know there is likely something on the device that probably needs removed. Specific Cisco Umbrella reports can help us determine if we need to do user education and develop cyber habits. Read full review 2 men 4 four rule is eliminated. System administrators are on their toes now and very attentive before performing and change. Change management is followed properly. Compliance is implemented as it should be. Housekeeping of servers is done. AD users maintained well. Read full review ScreenShots Netwrix Auditor Screenshots