<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
138 Ratings

Cisco Umbrella

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
138 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100
39 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Attribute Ratings

  • Cisco Umbrella is rated higher in 1 area: Likelihood to Recommend
  • Palo Alto Networks Cortex XDR (Traps) is rated higher in 1 area: Support Rating

Likelihood to Recommend

8.4

Cisco Umbrella

84%
69 Ratings
7.9

Palo Alto Networks Cortex XDR (Traps)

79%
12 Ratings

Likelihood to Renew

10.0

Cisco Umbrella

100%
3 Ratings

Palo Alto Networks Cortex XDR (Traps)

N/A
0 Ratings

Usability

9.4

Cisco Umbrella

94%
4 Ratings

Palo Alto Networks Cortex XDR (Traps)

N/A
0 Ratings

Support Rating

7.3

Cisco Umbrella

73%
67 Ratings
10.0

Palo Alto Networks Cortex XDR (Traps)

100%
5 Ratings

Implementation Rating

9.0

Cisco Umbrella

90%
2 Ratings

Palo Alto Networks Cortex XDR (Traps)

N/A
0 Ratings

Likelihood to Recommend

Cisco Umbrella

Cisco Umbrella provides another layer of protection on top of firewalls and antivirus. Cisco Umbrella makes whitelisting, blacklisting, and categorical web filtering easier through the use of a single admin portal. Updates to these lists are populated almost instantly to all of your local and remote devices. Cisco Umbrella may be overkill for smaller businesses that do not have a distributed workforce.
Nicolas Tenthorey | TrustRadius Reviewer

Palo Alto Networks Cortex XDR (Traps)

Malware that doesn’t leave files behind has become widely available. Anyone who can afford to reverse this trend should purchase technology. Application whitelisting isn’t for everyone, and Palo Alto Networks Traps can help. Enterprises looking for a low-affected, next-generation solution with high protection should consider it. PAN Traps is a great product at a reasonable price, and I highly recommend it.
Mst Rahima Khatun | TrustRadius Reviewer

Pros

Cisco Umbrella

  • Cisco Umbrella protects our devices and users from malicious sites of all kinds.
  • Cisco Umbrella allows us to add additional web site types we may want to block for specific users.
  • Cisco Umbrella keeps the list of sites blocked current by utilizing data from their entire security platform.
Jeff Collins | TrustRadius Reviewer

Palo Alto Networks Cortex XDR (Traps)

  • Direct Access to devices via Live Terminal which provides operations with scripting, triage, and preservation of artifacts.
  • Behavioral Indicators of Compromise which provides alerts on events regarding groups of hosts and their signatures.
  • Querying complex data sets involving a variety of devices for network connections, hashes, DNS, etc.
Anonymous | TrustRadius Reviewer

Cons

Cisco Umbrella

  • Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
  • A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
Randy Zuehlke | TrustRadius Reviewer

Palo Alto Networks Cortex XDR (Traps)

  • Traps doesn't seem to function as a traditional A/V very well, so it's better as another layer to your endpoint protection
  • Traps can cause issues with some legacy or custom programs, so exceptions may have to be made
  • Traps falsely identifies things as malicious at times, this is not often though
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Umbrella

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Palo Alto Networks Cortex XDR (Traps)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cisco Umbrella

Cisco Umbrella 10.0
Based on 3 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
Randy Zuehlke | TrustRadius Reviewer

Palo Alto Networks Cortex XDR (Traps)

No score
No answers yet
No answers on this topic

Usability

Cisco Umbrella

Cisco Umbrella 9.4
Based on 4 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
Randy Zuehlke | TrustRadius Reviewer

Palo Alto Networks Cortex XDR (Traps)

No score
No answers yet
No answers on this topic

Support Rating

Cisco Umbrella

Cisco Umbrella 7.3
Based on 67 answers
Our network team mostly works with Cisco support but from what I understand, they were pretty helpful because we're an enterprise company. We use a few other Cisco products, so we do get a pretty good response from Cisco customer support. I'm not a fan of Cisco's SSO because we can't put it behind Okta but that's beyond the scope of this.
Anonymous | TrustRadius Reviewer

Palo Alto Networks Cortex XDR (Traps)

Palo Alto Networks Cortex XDR (Traps) 10.0
Based on 5 answers
The support we receive from Palo Alto is one of the best aspects of Traps. It is very easy to recommend their support. It seems much easier to connect directly with someone with a deep understanding of the product rather than other companies where you basically have to make an airtight case that it is some kind of non-standard issue that can't be solved with existing documentation. Palo Alto digs deep and helps with advanced troubleshooting to get things working.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Umbrella

Cisco Umbrella 9.0
Based on 2 answers
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
Randy Zuehlke | TrustRadius Reviewer

Palo Alto Networks Cortex XDR (Traps)

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Umbrella

We used a product before this called iPrism by EdgeWave and also briefly tried Barracuda Web Security in the cloud. We were having such a large influx of service desk calls about proxy-based layer 7 web filters that we wanted to step back and pick something more at the DNS level, to protect our employees but not hover over their social media use, etc. Cisco will also employ a layer 7 proxy if a site is suspicious, which does require us to push a certificate out should we want that feature. For most policies we have it enabled.
kevin mcgillicuddy | TrustRadius Reviewer

Palo Alto Networks Cortex XDR (Traps)

Traps is the slickest interface, easy to use and intuitive rule making, and the rest just didn't quite stack up to the performance level of Traps. McAfee and Kaspersky just hog processor and RAM power. I didn't like the interface and functionality of SentinelOne as much as Traps. Palo Alto really put a lot of time into the development of this software, and had some of the founding fathers of IT Security heading the development process. Can't beat that.
DeForge, Peter | TrustRadius Reviewer

Return on Investment

Cisco Umbrella

  • On the positive side, the product does help block known bad sites, resulting in less time that technicians spend cleaning infections.
  • On the negative side, the problem that causes Windows to incorrectly report no Internet access has taken a lot of time for many technicians.
  • Reporting features for individual clients help us more efficiently provide browsing reports when needed.
Anonymous | TrustRadius Reviewer

Palo Alto Networks Cortex XDR (Traps)

  • After putting Palo Alto Networks Cortex XDR on a user's system, users came back with a positive response that there are no performance issues now.
  • We are able to track and control granular suspicious and malicious activities.
  • Web controls are missing, which if they would have been there would have been very helpful.
Darshil Sanghvi | TrustRadius Reviewer

Add comparison