Cisco Umbrella vs. Palo Alto Networks Prisma Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Umbrella
Score 8.8 out of 10
N/A
Cisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A
Palo Alto Networks Prisma Cloud
Score 7.7 out of 10
N/A
Prisma Cloud, from Palo Alto Networks (based on technology acquired with Evident.io, or the Evident Security Platform) is presented as a comprehensive Cloud Native Security Platform (CNSP) that delivers full lifecycle security and full stack protection for multi- and hybrid-cloud environments. The solution is dedicated to reducing attack surface and checking for vulnerabilities against known or custom signatures of threats and provides daily risk reports, and also detects what users were…N/A
Pricing
Cisco UmbrellaPalo Alto Networks Prisma Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco UmbrellaPalo Alto Networks Prisma Cloud
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco UmbrellaPalo Alto Networks Prisma Cloud
Considered Both Products
Cisco Umbrella
Chose Cisco Umbrella
Auto SIG Tunnels is a feature that helps in provisioning tunnels automatically using Cisco Umbrella APIs and so this is one win for choosing Cisco Umbrella over others. With Cisco SD-WAN viptela, the Cisco Umbrella stacks up well because its the same vendor so less …
Chose Cisco Umbrella
Cisco Umbrella have the biggest brainpower behind their products and is also from one of the biggest and best players in the Network market.
Palo Alto Networks Prisma Cloud

No answer on this topic

Best Alternatives
Cisco UmbrellaPalo Alto Networks Prisma Cloud
Small Businesses

No answers on this topic

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Medium-sized Companies

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CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
Enterprises
Zscaler Internet Access
Zscaler Internet Access
Score 8.9 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
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User Ratings
Cisco UmbrellaPalo Alto Networks Prisma Cloud
Likelihood to Recommend
8.6
(108 ratings)
9.0
(6 ratings)
Likelihood to Renew
8.0
(15 ratings)
-
(0 ratings)
Usability
7.7
(10 ratings)
9.0
(1 ratings)
Availability
8.9
(11 ratings)
-
(0 ratings)
Performance
9.2
(2 ratings)
-
(0 ratings)
Support Rating
7.5
(63 ratings)
-
(0 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.4
(11 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
9.4
(10 ratings)
-
(0 ratings)
Product Scalability
8.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.1
(3 ratings)
-
(0 ratings)
Vendor pre-sale
8.1
(3 ratings)
-
(0 ratings)
User Testimonials
Cisco UmbrellaPalo Alto Networks Prisma Cloud
Likelihood to Recommend
Cisco
It is good for whole network protection, and individual PCs with the client. Provide good reporting on where your network is going on the net. One thing I would like is a longer history with the logs 14 and 30 days are too short some times.
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Palo Alto Networks
Finding specific Cloud Vendor specific Cloud resource configuration, tags, network information and etc. is fairly easy to do. Cloud alert capabilities are pretty good and with proper knowledge top notch alerts can be created. Only downside I can think of is ease of use.
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Pros
Cisco
  • So for example, we had the problem in the past. We are connecting users to our own managed data centers. We had seven locations around the world, put them with Cisco, any connect to our on-prem data center and let them out to the internet. So that's causing some high latency bad experiences with teams and so on. And with Umbrella we can directly connect the user to the cloud and to the internet so the users have a good experience with speed with latency and it's much better than back hauling the traffic to their own company and then processing them there.
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Palo Alto Networks
  • Vulnerability assessment using Twistlock
  • Enhancing Security by scanning workload based on different Security standards and provide a compliance report
  • CF template integration with CI/CD pipeline to identify any security issue before workload are deployed
  • IAM/UEBA features additional to enchaining security posture
  • Auto remediation
  • Integration is simple and solution is supported on multiple cloud
  • Customized dashboard/queries
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Cons
Cisco
  • The smart search feature in Cisco Umbrella is great addition for sure which helps us to identify malicious domain just by searching the URL and there is scoring system of Cisco Umbrella which mark the URL in low, medium and high risk. Sometimes Cisco Umbrella mark well known and good domain as malicious whether sometimes they mark malicious sites/domain as low risk. So, it's something that they should focus on, I think.
  • The live activity search is great for checking internet activities, but the filtering options could be improved. It would be helpful if we could filter by multiple parameters at once like combining username, destination IP and time range.
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Palo Alto Networks
  • Real-time supports would be much appreciated. At the moment they have a third-party ticketing support tool, which can be replaced with real-time support, which can be provided to the user at the time of the issue.
  • The user should be provided with all the learning material by the Palo Alto team at the time of license purchase. This would save a lot of users' time, which is taken up by research and finding the correct documents from the website.
  • Themes can be introduced in the feature set, which would help the user customize the software as per their needs.
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Likelihood to Renew
Cisco
First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
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Palo Alto Networks
No answers on this topic
Usability
Cisco
Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
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Palo Alto Networks
It is no doubts about their functionalities and top-notch security features. The Products do really well in their every feature and gives you complete visibility to your valuable Data at all. The Support for the Palo Alto Networks Prisma Cloud is also one of the plus point where you gain the confidence into the product.
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Reliability and Availability
Cisco
Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
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Palo Alto Networks
No answers on this topic
Performance
Cisco
our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
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Palo Alto Networks
No answers on this topic
Support Rating
Cisco
Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)
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Palo Alto Networks
No answers on this topic
Online Training
Cisco
Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
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Palo Alto Networks
No answers on this topic
Implementation Rating
Cisco
At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
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Palo Alto Networks
No answers on this topic
Alternatives Considered
Cisco
Different products in different spaces. The Z3 was more of a VPN endpoint so that users didn't have to worry about a client. If they are at home, they are on their corporate network and able to access resources. Cisco Umbrella can be used then to serve corporate DNS across the VPN tunnel to the Z3 device and extend the capabilities of Cisco Umbrella.
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Palo Alto Networks
Prisma Cloud stacks well with other similar Palo Alto products. UI is beautiful, has decent documentation and some trainings as in other platforms.
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Scalability
Cisco
Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
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Palo Alto Networks
No answers on this topic
Return on Investment
Cisco
  • So it's always very hard to calculate return on investment, especially on security and especially in a physical product. So it's not like I'm going to be selling a lot more plastic or a lot more aviation fuel because I implemented Cisco Umbrella. What I know is that definitely, the return on investment is on the ability of the business to continue to run and give the assurance that our users are safe.
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Palo Alto Networks
  • Help reduce the cost by assisting what resources can be removed according to usage.
  • Report the vulnerabilities.
  • Time saved in investigating the issue.
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