Cisco Umbrella vs Palo Alto Networks WildFire | TrustRadius

What users are saying about

Score 8.5 out of 10

Based on 106 reviews and ratings

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Score 6.8 out of 10

Based on 16 reviews and ratings

Pros

Filters content at the DNS level. Makes it a little harder for the sneaky ones to make it through.
Since this is at the DNS level, using their DNS servers (as a forwarder to your local DNS) it is extremely fast. Transparent.
Always being updated. Not dependent on "definitions" or algorithms - a site is either blacklisted or whitelisted.
Easy to implement, apply, maintain

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Director of IT

BLDD ARCHITECTS INCArchitecture & Planning, 51-200 employees

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This is could base and easily manageable for our collocation. While working within the could can review in live time potential treats that it has reported from other devices.
Worked very well with existing Palo Alto devices.
Another huge plus is the simplicity of managing and ease of scalability.
Its cost is competitive with similar/like products available.

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Daniel J. Lewis

System Administrator

vdiscoveryLegal Services, 51-200 employees

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Cons

Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.

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IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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Local WF appliance is lacking in term of functionality like no bare metal analysis in local solution.
No new features coming to local WF appliances.
No built-in integration with GlobalProtect Agent.
Cloud WF does not have the option for specific regions to be used (compliance).
Cloud side does not have alarming option for [degraded] performance.
Lack of forensics (needs additional product or integration).

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Verified User

Supervisor in Information Technology

Banking Company, 10,001+ employees

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Likelihood to Renew

Cisco Umbrella 10.0

Based on 3 answers

It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.

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IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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Palo Alto Networks WildFire 10.0

Based on 1 answer

It works very well and takes care of protecting us from threats new and well-known. It's been a game changer in terms of threat detection & prevention.

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Verified User

Professional in Information Technology

Information Technology and Services Company, 10,001+ employees

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Usability

Cisco Umbrella 9.4

Based on 4 answers

The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes

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IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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Palo Alto Networks WildFire 10.0

Based on 1 answer

Easy to use and works well. For the most part it's set it and forget it, but there's also some flexibility for high security environments and those with extra privacy concerns.

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Verified User

Professional in Information Technology

Information Technology and Services Company, 10,001+ employees

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Support Rating

Cisco Umbrella 8.2

Based on 55 answers

We have been Cisco fans for quite some time. This product / support team lives up to expectations and the high degree of service we have come to expect from them. Whenever we had any sort of question / issue (which there were not many, as this was fairly seamless to integrate) they were responsive and helpful towards finding a solution

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Verified User

General Manager in Corporate

Financial Services Company, 1-10 employees

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Palo Alto Networks WildFire 9.0

Based on 2 answers

PAN support is very good. You can get the reasonable and timely support on any conditions. When the product is already integrated with the PAN firewalls, you can choose the severity levels based on the effect. The customer service/TAC is very helpful, they even have additional recommendations of advises for product usability. Local partners are also assisting the cases and give their expertise.

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Verified User

Supervisor in Information Technology

Banking Company, 10,001+ employees

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Implementation Rating

Cisco Umbrella 9.0

Based on 2 answers

Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge

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IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

At the time that we purchased Cisco Umbrella, then OpenDNS, we did not evaluate other products. Since then, several competing products have been released. I intend to evaluate these in the future, as we have not been happy overall with Cisco Umbrella. The unexpected side effects and poor support have been very frustrating.

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Verified User

Manager in Information Technology

Information Technology & Services Company, 11-50 employees

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We wanted a single device to handle numerous jobs, such as antivirus, antimalware, vulnerability detection, url filtering, etc. Palo Alto provides this, while TippingPoint IPS is a more dedicated product. Caveat: I used TippingPoint over 5 years ago, so things may have changed.

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Verified User

Engineer in Information Technology

Financial Services Company, 201-500 employees

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Return on Investment

Saved us lots of technician time dealing w/ Malware and virus issues, I don't think we've had a malware incident this year for example. This was the main reason we bought the product in the first place. We've renewed 2 times because we see the value.
Umbrella helped us reduce the risk of CryptoLocker variants infecting our clients.

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VP Operations

Realtime, LLCInformation Technology and Services, 11-50 employees

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Unknown file analysis helps with identifying malware that may not have a current signature.
Additional visibility into files transferred across networks.

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Alex Waitkus, CISSP-ISSAP, OSCP

Security Architect

Securicon, LLCComputer & Network Security, 11-50 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

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