What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
58 Ratings

Cisco Umbrella

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
58 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

Cisco Umbrella

I believe security has to be approached in a multi-layered manner. I consider Umbrella to be essential - the first layer of defense if you will. After all if the users can't get there - they won't get stung. But again, I believe in multi-layers and I know people will be people... In addition to the "pre-set" content categories - you can also blacklist sites you deem necessary. I honestly can't think of a scenario where Umbrella wouldn't work well. I'm not at all advocating giving up on good anti-virus or firewalls & security appliances. I just consider Umbrella a member of the team.
Dan Reynolds | TrustRadius Reviewer

Palo Alto Networks WildFire

Palo Alto Networks Wildfire is well suited for pretty much anywhere that you need the latest and greatest network security. It is extremely good at protecting you from the latest malware threats that might pose a potential problem for your network/endpoints. We've been very please since we installed it and I would say cost of the Palo Altos is the only drawback. If money were no object I'd go with a Palo Alto with Wildfire every time. But unfortunately in some smaller branches it just doesn't make financial sense.
Anonymous | TrustRadius Reviewer

Pros

Cisco Umbrella

  • The ability to get be very granular with what can be blocked and the response to these events was outstanding.
  • It is very easy to implement and maintain. Meaning you could drop this in a few hours and be immediately protecting your environment.
  • The visibility and context it provides are beyond compare! Being able to quickly search or alert on events is a time savor and a force multiplier in time sensitive situations.
Anonymous | TrustRadius Reviewer

Palo Alto Networks WildFire

  • This is could base and easily manageable for our collocation. While working within the could can review in live time potential treats that it has reported from other devices.
  • Worked very well with existing Palo Alto devices.
  • Another huge plus is the simplicity of managing and ease of scalability.
  • Its cost is competitive with similar/like products available.
Daniel J. Lewis | TrustRadius Reviewer

Cons

Cisco Umbrella

  • We've had issues with networks that the internal DNS name is the same as the external DNS name; it would be good if that could be improved
  • I have seen false-positives before that blocked certain websites that did not appear to be malicious; this was rare but did happen more than once
  • The layout of the admin panel seems a little bit like it's lacking and hard to find your way around; would be nice to see that improve
Ian Hansen | TrustRadius Reviewer

Palo Alto Networks WildFire

  • Would be helpful if they supported more file types.
  • Would be helpful if they supported uploads of larger files.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Umbrella

Cisco Umbrella 10.0
Based on 1 answer
Because it is really powerful tool keeping the whole company safe.
Marcel Janecek | TrustRadius Reviewer

Palo Alto Networks WildFire

Palo Alto Networks WildFire 10.0
Based on 1 answer
It works very well and takes care of protecting us from threats new and well-known. It's been a game changer in terms of threat detection & prevention.
Anonymous | TrustRadius Reviewer

Usability

Cisco Umbrella

No score
No answers yet
No answers on this topic

Palo Alto Networks WildFire

Palo Alto Networks WildFire 10.0
Based on 1 answer
Easy to use and works well. For the most part it's set it and forget it, but there's also some flexibility for high security environments and those with extra privacy concerns.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Umbrella

Cisco Umbrella 8.7
Based on 14 answers
You have a basic and an advanced support. Both offer the best support allowing you to create a case in almost any language and you will have the resolution faster than other vendors. In case they struggle with the solution because of a client’s network issue, they open a conversation with your team to find the way out.
ILEANA COLMENTER | TrustRadius Reviewer

Palo Alto Networks WildFire

Palo Alto Networks WildFire 8.7
Based on 2 answers
PAN support is very good. You can get the reasonable and timely support on any conditions. When the product is already integrated with the PAN firewalls, you can choose the severity levels based on the effect. The customer service/TAC is very helpful, they even have additional recommendations of advises for product usability. Local partners are also assisting the cases and give their expertise.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Umbrella

OpenDNS has great bang for the buck. We also run SonicWALL web content filters for most all of our clients, they make a great pair. In the past we've run Websense enterprise (great product, but pricey and their cloud version was sluggish back a few years ago.)
Todd Swartzman | TrustRadius Reviewer

Palo Alto Networks WildFire

We use both FireEye and WildFire - they are the same and different. No analysis has been done.
Alex Waitkus, CISSP-ISSAP, OSCP | TrustRadius Reviewer

Return on Investment

Cisco Umbrella

  • Umbrella has allowed us to protect our network regardless of who's connecting and where they're going.
  • It's also allowed us to have some degree of control over where they're going, specifically to protect the network from sites which are known to have network-malicious content.
  • Perhaps the biggest negative impact is the occasional mis-filtering of sites and content, but since Umbrella lets us include a way for users to contact us, this is not a problem.
Ho'omana Nathan Horton | TrustRadius Reviewer

Palo Alto Networks WildFire

  • Although expensive to implement correctly, seeing ROI for us is projected within 6 years. The added high end security appliances shows robust attention to confidential data we process.
  • This makes us more desirable to clients and helps with when reporting third party combat infiltration testing.
  • It's a hard pill to swallow the first year, however new jobs are quicker to be generated due to again the high security measures we implement.
Daniel J. Lewis | TrustRadius Reviewer

Pricing Details

Cisco Umbrella

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Palo Alto Networks WildFire

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison