What users are saying about
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Top Rated
138 Ratings

Cisco Umbrella

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Top Rated
138 Ratings
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Score 8.6 out of 100
23 Ratings
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Score 7.5 out of 100

Attribute Ratings

  • Cisco Umbrella is rated higher in 1 area: Likelihood to Recommend
  • Palo Alto Networks WildFire is rated higher in 2 areas: Usability, Support Rating
  • Cisco Umbrella and Palo Alto Networks WildFire are tied in 1 area: Likelihood to Renew

Likelihood to Recommend

8.4

Cisco Umbrella

84%
69 Ratings
7.7

Palo Alto Networks WildFire

77%
7 Ratings

Likelihood to Renew

10.0

Cisco Umbrella

100%
3 Ratings
10.0

Palo Alto Networks WildFire

100%
1 Rating

Usability

9.4

Cisco Umbrella

94%
4 Ratings
10.0

Palo Alto Networks WildFire

100%
1 Rating

Support Rating

7.3

Cisco Umbrella

73%
67 Ratings
9.0

Palo Alto Networks WildFire

90%
3 Ratings

Implementation Rating

9.0

Cisco Umbrella

90%
2 Ratings

Palo Alto Networks WildFire

N/A
0 Ratings

Likelihood to Recommend

Cisco Umbrella

Cisco Umbrella provides another layer of protection on top of firewalls and antivirus. Cisco Umbrella makes whitelisting, blacklisting, and categorical web filtering easier through the use of a single admin portal. Updates to these lists are populated almost instantly to all of your local and remote devices. Cisco Umbrella may be overkill for smaller businesses that do not have a distributed workforce.
Nicolas Tenthorey | TrustRadius Reviewer

Palo Alto Networks WildFire

Palo Alto Networks Wildfire is well suited for pretty much anywhere that you need the latest and greatest network security. It is extremely good at protecting you from the latest malware threats that might pose a potential problem for your network/endpoints. We've been very please since we installed it and I would say cost of the Palo Altos is the only drawback. If money were no object I'd go with a Palo Alto with Wildfire every time. But unfortunately in some smaller branches it just doesn't make financial sense.
Anonymous | TrustRadius Reviewer

Pros

Cisco Umbrella

  • Cisco Umbrella protects our devices and users from malicious sites of all kinds.
  • Cisco Umbrella allows us to add additional web site types we may want to block for specific users.
  • Cisco Umbrella keeps the list of sites blocked current by utilizing data from their entire security platform.
Jeff Collins | TrustRadius Reviewer

Palo Alto Networks WildFire

  • This is could base and easily manageable for our collocation. While working within the could can review in live time potential treats that it has reported from other devices.
  • Worked very well with existing Palo Alto devices.
  • Another huge plus is the simplicity of managing and ease of scalability.
  • Its cost is competitive with similar/like products available.
Daniel J. Lewis | TrustRadius Reviewer

Cons

Cisco Umbrella

  • Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
  • A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
Randy Zuehlke | TrustRadius Reviewer

Palo Alto Networks WildFire

  • WildFire, like other sandboxes, has to stay up with malware sandbox evasion techniques, which necessitates larger file size limits.
  • More file formats should be able to be submitted and scanned by WildFire, which needs improved initial administration and setup.
  • It's quite pricey, and there's no warning choice for performance on the cloud.
Mst Rahima Khatun | TrustRadius Reviewer

Pricing Details

Cisco Umbrella

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Palo Alto Networks WildFire

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cisco Umbrella

Cisco Umbrella 10.0
Based on 3 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
Randy Zuehlke | TrustRadius Reviewer

Palo Alto Networks WildFire

Palo Alto Networks WildFire 10.0
Based on 1 answer
It works very well and takes care of protecting us from threats new and well-known. It's been a game changer in terms of threat detection & prevention.
Anonymous | TrustRadius Reviewer

Usability

Cisco Umbrella

Cisco Umbrella 9.4
Based on 4 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
Randy Zuehlke | TrustRadius Reviewer

Palo Alto Networks WildFire

Palo Alto Networks WildFire 10.0
Based on 1 answer
Easy to use and works well. For the most part it's set it and forget it, but there's also some flexibility for high security environments and those with extra privacy concerns.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Umbrella

Cisco Umbrella 7.3
Based on 67 answers
Our network team mostly works with Cisco support but from what I understand, they were pretty helpful because we're an enterprise company. We use a few other Cisco products, so we do get a pretty good response from Cisco customer support. I'm not a fan of Cisco's SSO because we can't put it behind Okta but that's beyond the scope of this.
Anonymous | TrustRadius Reviewer

Palo Alto Networks WildFire

Palo Alto Networks WildFire 9.0
Based on 3 answers
PAN support is very good. You can get the reasonable and timely support on any conditions. When the product is already integrated with the PAN firewalls, you can choose the severity levels based on the effect. The customer service/TAC is very helpful, they even have additional recommendations of advises for product usability. Local partners are also assisting the cases and give their expertise.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Umbrella

Cisco Umbrella 9.0
Based on 2 answers
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
Randy Zuehlke | TrustRadius Reviewer

Palo Alto Networks WildFire

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Umbrella

We used a product before this called iPrism by EdgeWave and also briefly tried Barracuda Web Security in the cloud. We were having such a large influx of service desk calls about proxy-based layer 7 web filters that we wanted to step back and pick something more at the DNS level, to protect our employees but not hover over their social media use, etc. Cisco will also employ a layer 7 proxy if a site is suspicious, which does require us to push a certificate out should we want that feature. For most policies we have it enabled.
kevin mcgillicuddy | TrustRadius Reviewer

Palo Alto Networks WildFire

We wanted a single device to handle numerous jobs, such as antivirus, antimalware, vulnerability detection, url filtering, etc. Palo Alto provides this, while TippingPoint IPS is a more dedicated product. Caveat: I used TippingPoint over 5 years ago, so things may have changed.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Umbrella

  • On the positive side, the product does help block known bad sites, resulting in less time that technicians spend cleaning infections.
  • On the negative side, the problem that causes Windows to incorrectly report no Internet access has taken a lot of time for many technicians.
  • Reporting features for individual clients help us more efficiently provide browsing reports when needed.
Anonymous | TrustRadius Reviewer

Palo Alto Networks WildFire

  • Unknown file analysis helps with identifying malware that may not have a current signature.
  • Additional visibility into files transferred across networks.
Alex Waitkus, CISSP-ISSAP, OSCP | TrustRadius Reviewer

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