What users are saying about
Cisco Umbrella
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Top Rated
138 Ratings
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Based on 138 reviews and ratings
45 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 45 reviews and ratings
Attribute Ratings
- Qualys Cloud Platform (formerly Qualysguard) is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
8.4
Cisco Umbrella
84%
69 Ratings

9.0
Qualys Cloud Platform
90%
10 Ratings
Likelihood to Renew
10.0
Cisco Umbrella
100%
3 Ratings

Qualys Cloud Platform
N/A
0 Ratings
Usability
9.4
Cisco Umbrella
94%
4 Ratings

Qualys Cloud Platform
N/A
0 Ratings
Support Rating
7.3
Cisco Umbrella
73%
67 Ratings

8.4
Qualys Cloud Platform
84%
8 Ratings
Implementation Rating
9.0
Cisco Umbrella
90%
2 Ratings

Qualys Cloud Platform
N/A
0 Ratings
Likelihood to Recommend
Cisco Umbrella
Cisco Umbrella provides another layer of protection on top of firewalls and antivirus. Cisco Umbrella makes whitelisting, blacklisting, and categorical web filtering easier through the use of a single admin portal. Updates to these lists are populated almost instantly to all of your local and remote devices. Cisco Umbrella may be overkill for smaller businesses that do not have a distributed workforce.
Information Technology Team Lead
West Star Aviation, LLCAviation & Aerospace, 501-1000 employees
Qualys Cloud Platform
It is well suited for environments that are looking for a solution that is top notch for vulnerability scanning, and is the most accurate at doing so. It would also fit environments that have a lot of endpoints to scan or like to have scanning done on an automatic basis.It is less appropriate in environments that want to use a platform right away, without getting training in how to use it, or reading documentation on the product.

Verified User
Supervisor in Information Technology
Education Management Company, 1001-5000 employeesPros
Cisco Umbrella
- Cisco Umbrella protects our devices and users from malicious sites of all kinds.
- Cisco Umbrella allows us to add additional web site types we may want to block for specific users.
- Cisco Umbrella keeps the list of sites blocked current by utilizing data from their entire security platform.
Network Administrator
Plainfield Community SchoolsEducation Management, 501-1000 employees
Qualys Cloud Platform
- Cloud-based management.
- Detailed info about the findings: reason, effect, risk, mitigations, etc.
- Clear UI.
- Additional modules can be added to the same management interface.(single point of management).

Verified User
Engineer in Information Technology
Computer Software Company, 1001-5000 employeesCons
Cisco Umbrella
- Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
- A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
IT Security Manager
Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees
Qualys Cloud Platform
- Reporting service should be available in excel or csv mode
- Panel for vulnerabilities by category in dashboard
- Integrated with splunk to monitor the status of missing patch

Verified User
Consultant in Customer Service
Computer & Network Security Company, 10,001+ employeesPricing Details
Cisco Umbrella
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Qualys Cloud Platform
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cisco Umbrella
Cisco Umbrella 10.0
Based on 3 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
IT Security Manager
Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees
Qualys Cloud Platform
No score
No answers yet
No answers on this topic
Usability
Cisco Umbrella
Cisco Umbrella 9.4
Based on 4 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
IT Security Manager
Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees
Qualys Cloud Platform
No score
No answers yet
No answers on this topic
Support Rating
Cisco Umbrella
Cisco Umbrella 7.3
Based on 67 answers
Our network team mostly works with Cisco support but from what I understand, they were pretty helpful because we're an enterprise company. We use a few other Cisco products, so we do get a pretty good response from Cisco customer support. I'm not a fan of Cisco's SSO because we can't put it behind Okta but that's beyond the scope of this.

Verified User
Engineer in Information Technology
Information Technology and Services Company, 1001-5000 employeesQualys Cloud Platform
Qualys Cloud Platform 8.4
Based on 8 answers
We feel Qualys provides required perimeter security for our infrastructure which is hosted on multiple clouds. Together with a comprehensive scanning and continuous monitoring, Qualys is cloud agnostic which gives us flexibility to use it across multiple clouds. We also like the daily reporting and its integration with other productivity tools.

Verified User
Director in Engineering
Computer Software Company, 501-1000 employeesImplementation Rating
Cisco Umbrella
Cisco Umbrella 9.0
Based on 2 answers
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
IT Security Manager
Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees
Qualys Cloud Platform
No score
No answers yet
No answers on this topic
Alternatives Considered
Cisco Umbrella
We used a product before this called iPrism by EdgeWave and also briefly tried Barracuda Web Security in the cloud. We were having such a large influx of service desk calls about proxy-based layer 7 web filters that we wanted to step back and pick something more at the DNS level, to protect our employees but not hover over their social media use, etc. Cisco will also employ a layer 7 proxy if a site is suspicious, which does require us to push a certificate out should we want that feature. For most policies we have it enabled.
IT Infrastructure Supervisor
Sight and Sound TheatresEntertainment, 201-500 employees
Qualys Cloud Platform
Deploying Qualys is really easy, in less than a day you can have everything ready for scanning. Also, Qualys has tons of reports and has tons of extension apps (such as the Asset Management App, which I love).

Verified User
Professional in Professional Services
Computer & Network Security Company, 11-50 employeesReturn on Investment
Cisco Umbrella
- On the positive side, the product does help block known bad sites, resulting in less time that technicians spend cleaning infections.
- On the negative side, the problem that causes Windows to incorrectly report no Internet access has taken a lot of time for many technicians.
- Reporting features for individual clients help us more efficiently provide browsing reports when needed.

Verified User
Manager in Information Technology
Information Technology & Services Company, 11-50 employeesQualys Cloud Platform
- Reduction in time taken up by manual security scanning
- Reduction in out-of-policy security issues
- Increase in scanning coverage of our technology estate

Verified User
Professional in Information Technology
Information Technology & Services Company, 1001-5000 employees