What users are saying about
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Top Rated
110 Ratings
Top Rated
115 Ratings

Cisco Umbrella

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Top Rated
110 Ratings
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Score 8.5 out of 100
Top Rated
115 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Cisco Umbrella

I think Cisco Umbrella is well suited for almost all organizations. It works so well that both a small business and a large business can use it without issues. Technically it can even be used by devices that don't support the client installer, so it can basically be used anywhere by anyone. The only downside to Cisco Umbrella is that it doesn't fully support Terminal Servers, in that it won't do user-based filtering, which can be a deal-breaker.
Anonymous | TrustRadius Reviewer

Sophos Intercept X

Sophos Intercept X is what I would consider the premier antivirus, anti-malware, anti-ransomware software on the market today. It is easy to stand up and deploy thanks to the management side being in the cloud - there's just a small download that can be deployed via script to any computer on your domain. It scales easily from small businesses all the way up to large enterprises and comes in at a cost-effective price point for anyone along that spectrum.
Beau Sorensen | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Cisco Umbrella
Sophos Intercept X
8.8
Anti-Exploit Technology
Cisco Umbrella
Sophos Intercept X
9.0
Endpoint Detection and Response (EDR)
Cisco Umbrella
Sophos Intercept X
9.1
Centralized Management
Cisco Umbrella
Sophos Intercept X
8.7
Hybrid Deployment Support
Cisco Umbrella
Sophos Intercept X
8.0
Infection Remediation
Cisco Umbrella
Sophos Intercept X
9.0
Vulnerability Management
Cisco Umbrella
Sophos Intercept X
8.4
Malware Detection
Cisco Umbrella
Sophos Intercept X
9.2

Pros

Cisco Umbrella

  • Filters content at the DNS level. Makes it a little harder for the sneaky ones to make it through.
  • Since this is at the DNS level, using their DNS servers (as a forwarder to your local DNS) it is extremely fast. Transparent.
  • Always being updated. Not dependent on "definitions" or algorithms - a site is either blacklisted or whitelisted.
  • Easy to implement, apply, maintain
Dan Reynolds | TrustRadius Reviewer

Sophos Intercept X

  • Sophos is a little too good at DLP. But it is indeed very good at not allowing our data to leave our endpoints without strict adherence to policy.
  • Sophos is very good at protecting endpoints against viruses and other malware.
  • Sopho is really good at informing us of what is happening on our endpoints. OOTB reporting is way better than expected.
Jane Updegraff | TrustRadius Reviewer

Cons

Cisco Umbrella

  • Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
  • A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
Randy Zuehlke | TrustRadius Reviewer

Sophos Intercept X

  • The migration from on-prem sophos to cloud sophos, could have been a little more seamless
  • Would love to get more insight on what was blocked or flagged and what it was trying to do
  • Better and more granular feature management from group policies
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Umbrella

Cisco Umbrella 10.0
Based on 3 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
Randy Zuehlke | TrustRadius Reviewer

Sophos Intercept X

Sophos Intercept X 10.0
Based on 1 answer
We have gotten a great product for the price. Easy to maintain and set up on new devices. Support is great and easy to work with and understand.
Ryhlen Schoeberl | TrustRadius Reviewer

Usability

Cisco Umbrella

Cisco Umbrella 9.4
Based on 4 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
Randy Zuehlke | TrustRadius Reviewer

Sophos Intercept X

Sophos Intercept X 9.0
Based on 2 answers
Very easy to use
Steven Hiersche, Jr. | TrustRadius Reviewer

Support Rating

Cisco Umbrella

Cisco Umbrella 8.2
Based on 55 answers
We have been Cisco fans for quite some time. This product / support team lives up to expectations and the high degree of service we have come to expect from them. Whenever we had any sort of question / issue (which there were not many, as this was fairly seamless to integrate) they were responsive and helpful towards finding a solution
Anonymous | TrustRadius Reviewer

Sophos Intercept X

Sophos Intercept X 8.0
Based on 15 answers
Most of the support reps are fantastic. There have been a few though that have had to be escalated via Account Manager when they haven't followed up but this is a rare instance, and often followed up by the Support Manager for APAC.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Umbrella

Cisco Umbrella 9.0
Based on 2 answers
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
Randy Zuehlke | TrustRadius Reviewer

Sophos Intercept X

Sophos Intercept X 9.0
Based on 1 answer
Best thing was the help pushing out via group policy and was able to get instructions for that on sophos site
Ryhlen Schoeberl | TrustRadius Reviewer

Alternatives Considered

Cisco Umbrella

At the time that we purchased Cisco Umbrella, then OpenDNS, we did not evaluate other products. Since then, several competing products have been released. I intend to evaluate these in the future, as we have not been happy overall with Cisco Umbrella. The unexpected side effects and poor support have been very frustrating.
Anonymous | TrustRadius Reviewer

Sophos Intercept X

Best in class... PERIOD... Bit Defender is a good AV product by itself, but it lacks in Next Gen Heuristic detection. It has allowed malware to get past it in our client environments, even with Admin permissions restricted. Sophos is hands down a superior product when paired with Intercept X. Again, if you don't buy the whole stack, you're selling yourself (and your security) short. We live in a world where security is no longer a single product
Alex Farling | TrustRadius Reviewer

Return on Investment

Cisco Umbrella

  • Saved us lots of technician time dealing w/ Malware and virus issues, I don't think we've had a malware incident this year for example. This was the main reason we bought the product in the first place. We've renewed 2 times because we see the value.
  • Umbrella helped us reduce the risk of CryptoLocker variants infecting our clients.
Todd Swartzman | TrustRadius Reviewer

Sophos Intercept X

  • It keeps us safe from malware attacks, thus giving us peace of mind to focus on our work, thereby increasing productivity
  • It provides protection against ransomware attacks that are usually very expensive to resolve once they occur and usually leads to loss of important files and resources.
Frank William | TrustRadius Reviewer

Screenshots

Cisco Umbrella

Pricing Details

Cisco Umbrella

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Sophos Intercept X

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Umbrella
8.6
Sophos Intercept X
9.0

Likelihood to Renew

Cisco Umbrella
10.0
Sophos Intercept X
10.0

Usability

Cisco Umbrella
9.4
Sophos Intercept X
9.0

Support Rating

Cisco Umbrella
8.2
Sophos Intercept X
8.0

Implementation Rating

Cisco Umbrella
9.0
Sophos Intercept X
9.0

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