Cisco Umbrella vs Sophos XG Firewall | TrustRadius

What users are saying about

Score 8.5 out of 10

Based on 107 reviews and ratings

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Score 8.2 out of 10

Based on 18 reviews and ratings

Feature Rating Comparison

Cisco Umbrella

Sophos XG Firewall

Identification Technologies

Visualization Tools

Content Inspection

Policy-based Controls

Active Directory and LDAP

Firewall Management Console

Reporting and Logging

VPN

High Availability

Stateful Inspection

Proxy Server

Pros

Filters content at the DNS level. Makes it a little harder for the sneaky ones to make it through.
Since this is at the DNS level, using their DNS servers (as a forwarder to your local DNS) it is extremely fast. Transparent.
Always being updated. Not dependent on "definitions" or algorithms - a site is either blacklisted or whitelisted.
Easy to implement, apply, maintain

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Director of IT

BLDD ARCHITECTS INCArchitecture & Planning, 51-200 employees

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Easy console & configuration management
Web server protection
NAT-ing

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Co-Founder

MultitechserversInformation Technology & Services, 1-10 employees

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Cons

Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.

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IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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Tec support is hard to contact.
Implementation of 2FA for domain level user authentication.
Need a detail training session when purchasing it.

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Network Engineer

Alshalawi International HoldingsTransportation/Trucking/Railroad, 201-500 employees

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Likelihood to Renew

Cisco Umbrella 10.0

Based on 3 answers

It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.

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IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Usability

Cisco Umbrella 9.4

Based on 4 answers

The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes

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IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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Sophos XG Firewall 9.0

Based on 1 answer

It is a good and pleasant experience to use Sophos XG firewall and it offers more then what we expect and the price is ok in the current market level

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Network Engineer

Alshalawi International HoldingsTransportation/Trucking/Railroad, 201-500 employees

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Support Rating

Cisco Umbrella 8.2

Based on 55 answers

We have been Cisco fans for quite some time. This product / support team lives up to expectations and the high degree of service we have come to expect from them. Whenever we had any sort of question / issue (which there were not many, as this was fairly seamless to integrate) they were responsive and helpful towards finding a solution

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Verified User

General Manager in Corporate

Financial Services Company, 1-10 employees

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Sophos XG Firewall 9.5

Based on 2 answers

Honestly we didn't get the premium support from them, but our partner has been supportive. Online forums are also a good place to learn things from.

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Verified User

Manager in Information Technology

Chemicals Company, 501-1000 employees

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Implementation Rating

Cisco Umbrella 9.0

Based on 2 answers

Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge

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IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

At the time that we purchased Cisco Umbrella, then OpenDNS, we did not evaluate other products. Since then, several competing products have been released. I intend to evaluate these in the future, as we have not been happy overall with Cisco Umbrella. The unexpected side effects and poor support have been very frustrating.

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Verified User

Manager in Information Technology

Information Technology & Services Company, 11-50 employees

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The firewall that was in use at the first location before expanding was a cheaply made open source box that couldn't do much even as a basic firewall. We had looked at various companies but came to the conclusion that Sophos was the right fit for us and it has been that way for years now.

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IT Technician

Briarpatch Food CoopRetail, 51-200 employees

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Return on Investment

Saved us lots of technician time dealing w/ Malware and virus issues, I don't think we've had a malware incident this year for example. This was the main reason we bought the product in the first place. We've renewed 2 times because we see the value.
Umbrella helped us reduce the risk of CryptoLocker variants infecting our clients.

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VP Operations

Realtime, LLCInformation Technology and Services, 11-50 employees

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Web server protection
High availabilty
Protect entire infrastructure from bad actors

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Co-Founder

MultitechserversInformation Technology & Services, 1-10 employees

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Screenshots

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Cisco Umbrella

Sophos XG Firewall

Cisco Umbrella

Sophos XG Firewall

Cisco Umbrella

Sophos XG Firewall

Cisco Umbrella

Sophos XG Firewall

Cisco Umbrella

Sophos XG Firewall

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