What users are saying about
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Top Rated
107 Ratings

Cisco Umbrella

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Top Rated
107 Ratings
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Score 8.5 out of 100
18 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Cisco Umbrella

I think Cisco Umbrella is well suited for almost all organizations. It works so well that both a small business and a large business can use it without issues. Technically it can even be used by devices that don't support the client installer, so it can basically be used anywhere by anyone. The only downside to Cisco Umbrella is that it doesn't fully support Terminal Servers, in that it won't do user-based filtering, which can be a deal-breaker.
Anonymous | TrustRadius Reviewer

Sophos XG Firewall

In the SMB space [Sophos XG Firewall] can be very well received and utilized, even without a dedicated IT staff. Larger companies can use it as well but I feel there are better options as the company scales up.
Mike Goularte | TrustRadius Reviewer

Feature Rating Comparison

Firewall

Cisco Umbrella
Sophos XG Firewall
8.7
Identification Technologies
Cisco Umbrella
Sophos XG Firewall
8.7
Visualization Tools
Cisco Umbrella
Sophos XG Firewall
9.2
Content Inspection
Cisco Umbrella
Sophos XG Firewall
8.5
Policy-based Controls
Cisco Umbrella
Sophos XG Firewall
8.7
Active Directory and LDAP
Cisco Umbrella
Sophos XG Firewall
9.3
Firewall Management Console
Cisco Umbrella
Sophos XG Firewall
8.7
Reporting and Logging
Cisco Umbrella
Sophos XG Firewall
8.7
VPN
Cisco Umbrella
Sophos XG Firewall
8.9
High Availability
Cisco Umbrella
Sophos XG Firewall
8.8
Stateful Inspection
Cisco Umbrella
Sophos XG Firewall
8.2
Proxy Server
Cisco Umbrella
Sophos XG Firewall
8.4

Pros

Cisco Umbrella

  • Filters content at the DNS level. Makes it a little harder for the sneaky ones to make it through.
  • Since this is at the DNS level, using their DNS servers (as a forwarder to your local DNS) it is extremely fast. Transparent.
  • Always being updated. Not dependent on "definitions" or algorithms - a site is either blacklisted or whitelisted.
  • Easy to implement, apply, maintain
Dan Reynolds | TrustRadius Reviewer

Sophos XG Firewall

  • Easy console & configuration management
  • Web server protection
  • NAT-ing
Vipin Garg | TrustRadius Reviewer

Cons

Cisco Umbrella

  • Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
  • A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
Randy Zuehlke | TrustRadius Reviewer

Sophos XG Firewall

  • Tec support is hard to contact.
  • Implementation of 2FA for domain level user authentication.
  • Need a detail training session when purchasing it.
nawas khan | TrustRadius Reviewer

Likelihood to Renew

Cisco Umbrella

Cisco Umbrella 10.0
Based on 3 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
Randy Zuehlke | TrustRadius Reviewer

Sophos XG Firewall

No score
No answers yet
No answers on this topic

Usability

Cisco Umbrella

Cisco Umbrella 9.4
Based on 4 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
Randy Zuehlke | TrustRadius Reviewer

Sophos XG Firewall

Sophos XG Firewall 9.0
Based on 1 answer
It is a good and pleasant experience to use Sophos XG firewall and it offers more then what we expect and the price is ok in the current market level
nawas khan | TrustRadius Reviewer

Support Rating

Cisco Umbrella

Cisco Umbrella 8.2
Based on 55 answers
We have been Cisco fans for quite some time. This product / support team lives up to expectations and the high degree of service we have come to expect from them. Whenever we had any sort of question / issue (which there were not many, as this was fairly seamless to integrate) they were responsive and helpful towards finding a solution
Anonymous | TrustRadius Reviewer

Sophos XG Firewall

Sophos XG Firewall 9.5
Based on 2 answers
Honestly we didn't get the premium support from them, but our partner has been supportive. Online forums are also a good place to learn things from.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Umbrella

Cisco Umbrella 9.0
Based on 2 answers
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
Randy Zuehlke | TrustRadius Reviewer

Sophos XG Firewall

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Umbrella

At the time that we purchased Cisco Umbrella, then OpenDNS, we did not evaluate other products. Since then, several competing products have been released. I intend to evaluate these in the future, as we have not been happy overall with Cisco Umbrella. The unexpected side effects and poor support have been very frustrating.
Anonymous | TrustRadius Reviewer

Sophos XG Firewall

The firewall that was in use at the first location before expanding was a cheaply made open source box that couldn't do much even as a basic firewall. We had looked at various companies but came to the conclusion that Sophos was the right fit for us and it has been that way for years now.
Mike Goularte | TrustRadius Reviewer

Return on Investment

Cisco Umbrella

  • Saved us lots of technician time dealing w/ Malware and virus issues, I don't think we've had a malware incident this year for example. This was the main reason we bought the product in the first place. We've renewed 2 times because we see the value.
  • Umbrella helped us reduce the risk of CryptoLocker variants infecting our clients.
Todd Swartzman | TrustRadius Reviewer

Sophos XG Firewall

  • Web server protection
  • High availabilty
  • Protect entire infrastructure from bad actors
Vipin Garg | TrustRadius Reviewer

Screenshots

Cisco Umbrella

Pricing Details

Cisco Umbrella

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Sophos XG Firewall

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Umbrella
8.6
Sophos XG Firewall
9.0

Likelihood to Renew

Cisco Umbrella
10.0
Sophos XG Firewall

Usability

Cisco Umbrella
9.4
Sophos XG Firewall
9.0

Support Rating

Cisco Umbrella
8.2
Sophos XG Firewall
9.5

Implementation Rating

Cisco Umbrella
9.0
Sophos XG Firewall

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