What users are saying about
Cisco Umbrella
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Top Rated
138 Ratings
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Based on 138 reviews and ratings
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 32 reviews and ratings
Feature Set Ratings
Firewall
Cisco Umbrella
Feature Set Not Supported
N/A
8.6
Sophos XG Firewall
86%
Sophos XG Firewall ranks higher in 11/11 features
Sophos XG Firewall ranks higher in 11/11 features
Identification Technologies
N/A
0 Ratings
8.1
81%
7 Ratings
Visualization Tools
N/A
0 Ratings
7.9
79%
7 Ratings
Content Inspection
N/A
0 Ratings
9.0
90%
7 Ratings
Policy-based Controls
N/A
0 Ratings
9.0
90%
7 Ratings
Active Directory and LDAP
N/A
0 Ratings
8.3
83%
6 Ratings
Firewall Management Console
N/A
0 Ratings
9.0
90%
7 Ratings
Reporting and Logging
N/A
0 Ratings
8.6
86%
7 Ratings
VPN
N/A
0 Ratings
9.1
91%
7 Ratings
High Availability
N/A
0 Ratings
9.2
92%
7 Ratings
Stateful Inspection
N/A
0 Ratings
8.0
80%
7 Ratings
Proxy Server
N/A
0 Ratings
7.9
79%
6 Ratings
Attribute Ratings
- Cisco Umbrella is rated higher in 1 area: Usability
- Sophos XG Firewall is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
8.4
Cisco Umbrella
84%
69 Ratings
9.0
Sophos XG Firewall
90%
7 Ratings
Likelihood to Renew
10.0
Cisco Umbrella
100%
3 Ratings
Sophos XG Firewall
N/A
0 Ratings
Usability
9.4
Cisco Umbrella
94%
4 Ratings
9.0
Sophos XG Firewall
90%
1 Rating
Support Rating
7.3
Cisco Umbrella
73%
67 Ratings
9.1
Sophos XG Firewall
91%
2 Ratings
Implementation Rating
9.0
Cisco Umbrella
90%
2 Ratings
Sophos XG Firewall
N/A
0 Ratings
Likelihood to Recommend
Cisco Umbrella
Cisco Umbrella provides another layer of protection on top of firewalls and antivirus. Cisco Umbrella makes whitelisting, blacklisting, and categorical web filtering easier through the use of a single admin portal. Updates to these lists are populated almost instantly to all of your local and remote devices. Cisco Umbrella may be overkill for smaller businesses that do not have a distributed workforce.
Information Technology Team Lead
West Star Aviation, LLCAviation & Aerospace, 501-1000 employees
Sophos XG Firewall
This is the best product for small-size organizations with a low budget that want advanced and deep-level security features. Sandboxing and advanced malware protection are the most valuable features available on Sophos devices. Other features like applications and web content make your organization more secure, and you can put more restrictions on users.
Network Consultant
UpworkInformation Technology & Services, 1-10 employees
Pros
Cisco Umbrella
- Cisco Umbrella protects our devices and users from malicious sites of all kinds.
- Cisco Umbrella allows us to add additional web site types we may want to block for specific users.
- Cisco Umbrella keeps the list of sites blocked current by utilizing data from their entire security platform.
Network Administrator
Plainfield Community SchoolsEducation Management, 501-1000 employees
Sophos XG Firewall
- You can scan every packet deeply through sandboxing.
- Control the user traffic through content filtering.
- Put the restrictions on user web traffic through web filtering.
- Control any type of malware through anti virus.
Executive System Admin
MattsenKumar LLCInformation Technology & Services, 501-1000 employees
Cons
Cisco Umbrella
- Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
- A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
IT Security Manager
Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees
Sophos XG Firewall
- If using Endpoint security and the Firewall it would be nice to have an easier back and forth between the portals rather than have two separate tabs open. Especially if using more than one in multiple locations.
- If dealing with different revisions options are moved around and sometimes in places that doesn't normally seem like they should be there.
IT Technician
Briarpatch Food CoopRetail, 51-200 employees
Pricing Details
Cisco Umbrella
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Sophos XG Firewall
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cisco Umbrella
Cisco Umbrella 10.0
Based on 3 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
IT Security Manager
Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees
Sophos XG Firewall
No score
No answers yet
No answers on this topic
Usability
Cisco Umbrella
Cisco Umbrella 9.4
Based on 4 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
IT Security Manager
Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees
Sophos XG Firewall
Sophos XG Firewall 9.0
Based on 1 answer
It is a good and pleasant experience to use Sophos XG firewall and it offers more then what we expect and the price is ok in the current market level
Network Engineer
Alshalawi International HoldingsTransportation/Trucking/Railroad, 201-500 employees
Support Rating
Cisco Umbrella
Cisco Umbrella 7.3
Based on 67 answers
Our network team mostly works with Cisco support but from what I understand, they were pretty helpful because we're an enterprise company. We use a few other Cisco products, so we do get a pretty good response from Cisco customer support. I'm not a fan of Cisco's SSO because we can't put it behind Okta but that's beyond the scope of this.

Verified User
Engineer in Information Technology
Information Technology and Services Company, 1001-5000 employeesSophos XG Firewall
Sophos XG Firewall 9.1
Based on 2 answers
Honestly we didn't get the premium support from them, but our partner has been supportive. Online forums are also a good place to learn things from.

Verified User
Manager in Information Technology
Chemicals Company, 501-1000 employeesImplementation Rating
Cisco Umbrella
Cisco Umbrella 9.0
Based on 2 answers
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
IT Security Manager
Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees
Sophos XG Firewall
No score
No answers yet
No answers on this topic
Alternatives Considered
Cisco Umbrella
We used a product before this called iPrism by EdgeWave and also briefly tried Barracuda Web Security in the cloud. We were having such a large influx of service desk calls about proxy-based layer 7 web filters that we wanted to step back and pick something more at the DNS level, to protect our employees but not hover over their social media use, etc. Cisco will also employ a layer 7 proxy if a site is suspicious, which does require us to push a certificate out should we want that feature. For most policies we have it enabled.
IT Infrastructure Supervisor
Sight and Sound TheatresEntertainment, 201-500 employees
Sophos XG Firewall
We have been a Sophos customer for the most part but i have seen some other offerings from SonicWall, Barracuda, and Cisco. While they all offer nice products, we've always been content with our Sophos XG firewalls, especially as they release more and more features/etc.

Verified User
Technician in Information Technology
Education Management Company, 201-500 employeesReturn on Investment
Cisco Umbrella
- On the positive side, the product does help block known bad sites, resulting in less time that technicians spend cleaning infections.
- On the negative side, the problem that causes Windows to incorrectly report no Internet access has taken a lot of time for many technicians.
- Reporting features for individual clients help us more efficiently provide browsing reports when needed.

Verified User
Manager in Information Technology
Information Technology & Services Company, 11-50 employeesSophos XG Firewall
- Easy to integrate with Active Directory & LDAP
- We don't need to purchase any additional 2FA & VPN Tools so the cost is saved for us
- High Availability
IT Executive
MattsenKumar LLCInformation Technology & Services, 501-1000 employees