Cisco Umbrella vs. Webroot Antivirus + Internet Security Complete (SecureAnywhere)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Umbrella
Score 8.8 out of 10
N/A
Cisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A
Webroot Antivirus + Internet Security Complete (SecureAnywhere)
Score 8.0 out of 10
N/A
Webroot Security Complete (formerly under the brand name SecureAnywhere) is a suite of antivirus, multi-endpoint security and Internet security solutions available for home offices, and possibly small businesses with limited security needs.
$30
per seat/per year
Pricing
Cisco UmbrellaWebroot Antivirus + Internet Security Complete (SecureAnywhere)
Editions & Modules
No answers on this topic
Webroot Business Endpoint Protection
$30
per seat/per year
Offerings
Pricing Offerings
Cisco UmbrellaWebroot Antivirus + Internet Security Complete (SecureAnywhere)
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco UmbrellaWebroot Antivirus + Internet Security Complete (SecureAnywhere)
Considered Both Products
Cisco Umbrella
Chose Cisco Umbrella
We tested a couple options before going with Cisco Umbrella. Cisco Umbrella was definitely the most feature rich option and the most useful overall. At the time we compared other options, Webroot DNS Protection had just been released and we decided not to deploy a brand new …
Chose Cisco Umbrella
We've looked briefly at the DNS protection from Webroot. I think Webroot is a fine base, but would you prefer your 1999 Camry that works most of the time or would you rather be driving in a 2019 Acura NSX that does everything so well and makes you look like a hero using it?
Chose Cisco Umbrella
We have briefly evaluated other providers, and there are some out there that do this, but we are satisfied with what we get from Umbrella. The customer support has been sufficient and we have been able to wrap our service offerings around the feature set and functionality of …
Webroot Antivirus + Internet Security Complete (SecureAnywhere)
Chose Webroot Antivirus + Internet Security Complete (SecureAnywhere)
Webroot SecureAnywhere is so much easier to use than the other products we've used or tested. The small footprint of Webroot makes up for any enhanced features that a competitor might have. We chose Webroot SecureAnywhere because of the competitive cost, ease of management, and …
Top Pros
Top Cons
Best Alternatives
Cisco UmbrellaWebroot Antivirus + Internet Security Complete (SecureAnywhere)
Small Businesses

No answers on this topic

SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
Medium-sized Companies

No answers on this topic

CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
Enterprises

No answers on this topic

CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco UmbrellaWebroot Antivirus + Internet Security Complete (SecureAnywhere)
Likelihood to Recommend
9.0
(90 ratings)
8.0
(24 ratings)
Likelihood to Renew
8.5
(11 ratings)
10.0
(5 ratings)
Usability
8.7
(7 ratings)
-
(0 ratings)
Availability
9.5
(8 ratings)
10.0
(1 ratings)
Performance
8.0
(1 ratings)
10.0
(2 ratings)
Support Rating
8.5
(62 ratings)
8.0
(2 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.6
(9 ratings)
-
(0 ratings)
Ease of integration
8.4
(8 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
10.0
(1 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Cisco UmbrellaWebroot Antivirus + Internet Security Complete (SecureAnywhere)
Likelihood to Recommend
Cisco
So the well-suited product, it's actually in two areas. One I already touched base on earlier which is the ability to have a federal model where we have the flexibility to set high-level policies from a group perspective while giving the independence of the business unit to operate and model the system to meet their needs. The second one, which is very powerful, especially in the last few years, is the remote workers. I'm able to protect and extend that edge of my security to their endpoint regardless if they are a Cisco Live or if they are at a bar or on a train basically anywhere. So as a chemical company, we have a lot of OT or ICS industrial control systems, which are highly regulated and highly scrutinized and usually require a physical presence while Cisco umbrella is mostly a cloud native type of product. So it doesn't fit well in that environment, which is detached from the internet doing well.
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Webroot, an OpenText company
Webroot can be great if you have many employees using computers. Sensitive business information can be accessed by malicious threats online if your employees are not trained to avoid these problems. In this case, I think it's important to have software to protect you. If working with a smaller team (and not doing any sort of video production or other intensive software/applications) I can't see a need for anything like Webroot. Learning how to use the internet safely and protecting your file storage are things to be done on the cheap and with smarts.
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Pros
Cisco
  • Effective prevention of ransomware and malware by blocking CNC traffic. rendering the malware useless.
  • Good reports, which are readable by non technical users
  • Using Talos for its threat database means that it rarely misses anything
  • Very good knowledgebase available which means that it is easy to learn how to use and implement the product
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Webroot, an OpenText company
  • Webroot provides a very easy to use web interface with GSM. From a single dashboard we can control all of our endpoints that are currently using Webroot services. This is extremely helpful for central management for my engineers.
  • Webroot's new (2.0) plugin for Automate (formerly LabTech) provides us with integration into our RMM platform that allows for a large majority of the daily operational tasks to be completed without ever having to move to a different application and/or the web dashboard. The integration is key for engineers to make changes on the fly and quickly. They have done a good job with the 2.0 plugin after coming from the 1st iteration.
  • Webroot interface on the machines is a simple and easy UI to follow and understand. Seeing what the product is doing and how it is configured is very straightforward and doesn't require much hunting with the local interface on machines.
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Cons
Cisco
  • Umbrella Virtual Appliances have been buggy in resolving local domain hosts.
  • Integration between other Cisco and Meraki products is complicated.
  • Reporting is not always accurate; for example, if you configure a Meraki access point to use an Umbrella Virtual Appliance, you lose device reporting. All reporting shows up under the AP's IP.
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Webroot, an OpenText company
  • It would be nice if there was a notification when Webroot blocked something. Power users may need to legitimately edit things like their hosts file, but they dont know Webroot is preventing them from doing so. They could easily temporarily disable it to do what they need to do if they were aware. Same thing goes for files that get quarantined without notice, it leaves the user wondering why their legitimate file keeps disappearing.
  • While the web based console is nice and easy to use, it could use a little better reporting.
  • If an administrator disabled a feature (like the firewall, for example) then the Webroot GUI should not alert the end user about whenever they open it. The software should be aware it is being administratively controlled.
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Likelihood to Renew
Cisco
First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
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Webroot, an OpenText company
It's easy to renew with Webroot, their support is very attentive and highly available. However if you do choose to change products, they even provide means of removing the software from your endpoints via the admin portal which is very convenient.
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Usability
Cisco
Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
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Webroot, an OpenText company
No answers on this topic
Reliability and Availability
Cisco
Cisco Umbrella's availability was great, they got back to me in less than an hour to get my problem solved.
We needed to get our Meraki AP's hooked up to Cisco Umbrella to monitor that specific traffic and they got back to me promptly, they guided me and explained every question I had.
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Webroot, an OpenText company
No answers on this topic
Performance
Cisco
our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
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Webroot, an OpenText company
No answers on this topic
Support Rating
Cisco
We have not had a chance to use Cisco support frequently, but when we needed to troubleshoot some issues that we were having with the agent installation, the support was very responsive and the solution that they offered worked. The only reason I give it one less point is that the turnaround time for non-critical issues is very long.
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Webroot, an OpenText company
We have not had to use Webroot support much over the years. The one or two times we did we were referred to online documentation and in a somewhat condescending manner in one case and in another case, the support person did not demonstrate much knowledge of their product and referred us to the user community for support.
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Online Training
Cisco
Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
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Webroot, an OpenText company
No answers on this topic
Implementation Rating
Cisco
At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
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Webroot, an OpenText company
No answers on this topic
Alternatives Considered
Cisco
Auto SIG Tunnels is a feature that helps in provisioning tunnels automatically using Cisco Umbrella APIs and so this is one win for choosing Cisco Umbrella over others. With Cisco SD-WAN viptela, the Cisco Umbrella stacks up well because its the same vendor so less complexities and interoperability issues.
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Webroot, an OpenText company
As previously mentioned, Webroot is struggling to compete. Specifically, it is struggling to show value when similar products are catching more and offer more complete packages for remediation as well. We have discontinued the use of Webroot in favor of offering more advanced protection tools by default to our contracted clients.
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Scalability
Cisco
Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
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Webroot, an OpenText company
Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.
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Return on Investment
Cisco
  • Cisco Umbrella has been an excellent investment for us. The extra protection it provides in a very simple way has been well worth the costs.
  • Cisco Umbrella is very easy to setup and manage and can do most of the things we need with little daily interaction so we are free to work on other systems that need more attention.
  • Utilizing the Cisco Umbrella reporting features, we can determine what systems might need additional attention. If we see systems attempting certain types of access, we quickly know there is likely something on the device that probably needs removed.
  • Specific Cisco Umbrella reports can help us determine if we need to do user education and develop cyber habits.
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Webroot, an OpenText company
  • It has had a mostly positive impact as we have not had any breaches.
  • The only negative impact has been when Webroot Antivirus + Internet Security Complete (SecureAnywhere) changed something on their end that caused one of our business applications to not be usable by end-users. That cost our business a fair amount as it took 4 days before it could be used again.
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