17 Ratings
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Score 8.2 out of 100
9 Ratings
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Score 6.7 out of 100

Feature Set Ratings

    Cloud PBX

    Cisco VoIP PBX

    Feature Set Not Supported
    N/A
    8.4

    Comcast Business VOIP (VoiceEdge)

    84%
    Comcast Business VOIP (VoiceEdge) ranks higher in 5/5 features

    Hosted PBX

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Multi-level Interactive Voice Response (IVR)

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    User templates

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Call reports

    N/A
    0 Ratings
    8.5
    85%
    2 Ratings

    Directory of employee names

    N/A
    0 Ratings
    8.5
    85%
    2 Ratings

    Call Management

    Cisco VoIP PBX

    Feature Set Not Supported
    N/A
    8.3

    Comcast Business VOIP (VoiceEdge)

    83%
    Comcast Business VOIP (VoiceEdge) ranks higher in 5/5 features

    Answering rules

    N/A
    0 Ratings
    8.5
    85%
    2 Ratings

    Call recording

    N/A
    0 Ratings
    8.5
    85%
    2 Ratings

    Call park

    N/A
    0 Ratings
    8.5
    85%
    2 Ratings

    Call screening

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Message alerts

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    VoIP system collaboration

    Cisco VoIP PBX

    Feature Set Not Supported
    N/A
    8.5

    Comcast Business VOIP (VoiceEdge)

    85%
    Comcast Business VOIP (VoiceEdge) ranks higher in 2/2 features

    Video conferencing

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Audio conferencing

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Mobile apps

    Cisco VoIP PBX

    Feature Set Not Supported
    N/A
    8.5

    Comcast Business VOIP (VoiceEdge)

    85%
    Comcast Business VOIP (VoiceEdge) ranks higher in 2/2 features

    Mobile app for iOS

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Mobile app for Android

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Attribute Ratings

    • Cisco VoIP PBX is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    Cisco VoIP PBX

    90%
    2 Ratings
    8.5

    Comcast Business VOIP (VoiceEdge)

    85%
    2 Ratings

    Support Rating

    8.0

    Cisco VoIP PBX

    80%
    2 Ratings

    Comcast Business VOIP (VoiceEdge)

    N/A
    0 Ratings

    Likelihood to Recommend

    Cisco VoIP PBX

    Smaller organizations, offices in remote locations, and locations were internet service is intermittent or costly would benefit from using Cisco VoIP PBX. The ability to combine the internet and phone service results in improved and consistent connectivity. And the overall expense to outfit a small to medium size office is extremely cost-effective.
    Anonymous | TrustRadius Reviewer

    Comcast Business VOIP (VoiceEdge)

    It's a solid service for small business in particular. It is wrapped in with our internet service where it is actually cheaper for us to have both than just one. The entry cost is low and the on-the-go features are useful if you need to receive calls when you're not in the office. Their mobile app allows you to administer the service from wherever you are, so if you have an emergency, it's easy to reroute calls from wherever you may be.
    Nicholas De Salvo | TrustRadius Reviewer

    Pros

    Cisco VoIP PBX

    • Handles endpoint properly, like Cisco phone, voice gateway, etc.
    • It's scalable, users can be added in the future, use the internet for calling instead of a traditional analog line.
    • Good voice quality, easy to use.
    mandeep singh | TrustRadius Reviewer

    Comcast Business VOIP (VoiceEdge)

    • It is very good, full-featured business phone for long distance offshore call. We had been using this phone for long for our day to day communication and it was working perfectly without any noise.
    • This voip provides few cool and nice features like unlimited international long distance call, Voicemail to email,
    • Directory listening etc, call recording is also good.
    Jayesh Vaghasiya | TrustRadius Reviewer

    Cons

    Cisco VoIP PBX

    • There are no outstanding issues with this system to-date.
    • Aesthetically speaking, the actual devise could use a sleeker and less "boxy" look.
    Anonymous | TrustRadius Reviewer

    Comcast Business VOIP (VoiceEdge)

    • It's low barrier to entry makes advanced features a little more difficult to use. For instance, you can use any telephone with this service, but using a regular telephone makes it more difficult to remember how to transfer a call, whereas dedicated equipment has the functionality built into them.
    Nicholas De Salvo | TrustRadius Reviewer

    Pricing Details

    Cisco VoIP PBX

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Comcast Business VOIP (VoiceEdge)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Support Rating

    Cisco VoIP PBX

    Cisco VoIP PBX 8.0
    Based on 2 answers
    Cisco offers online instruction on the use of the VoIP but it has to be sought out. Likely, the do offer additional support but this is managed by our IT department so it is difficult to determine just how accessible Cisco has been regarding the implementation and ongoing support for this product.
    Anonymous | TrustRadius Reviewer

    Comcast Business VOIP (VoiceEdge)

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Cisco VoIP PBX

    I have used Avaya VoIP PBX, but I don't see that is being used more nowadays, because Cisco has been upgrading their VoIP PBX with enhanced features. Can not say Avaya VoIP PBX is bad, but if I compare Cisco VoIP PBX with Avaya VoIP PBX, I feel Cisco VoIP PBX would have the upper hand.
    mandeep singh | TrustRadius Reviewer

    Comcast Business VOIP (VoiceEdge)

    Actually, our organization has selected this phone for the organization. Previously we were using Polycom phone. We had good experience with both devices. At some points, both the devices are having pros and cons but I think Concast wins at many points.
    Jayesh Vaghasiya | TrustRadius Reviewer

    Return on Investment

    Cisco VoIP PBX

    • Positive impact is users are happy with service provided by Cisco VoIP PBX.
    • End-users are happy by using multiple functions like conferencing, transferring, call park, etc.
    mandeep singh | TrustRadius Reviewer

    Comcast Business VOIP (VoiceEdge)

    • This is difficult to really quantify. Any business needs an operating phone system as part of their infrastructure and this one has been a really solid, low-cost option for us.
    Nicholas De Salvo | TrustRadius Reviewer

    Add comparison