Cisco Webex Board Series vs Cisco Webex Desk Pro

Likelihood to Recommend

The Cisco Webex board is designed not only for audio/video meetings with sharing needs, but to make collaboration meetings impeccable. Mixed with Webex Meetings and/or Webex App (formerly Webex Teams), you'll get the ultimate collaboration experience. You can keep tracking of all docs/whiteboards you worked on and share it easily across the team. Unfortunately, it is a high end product, so may not fit in all budgets.

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Verified User

Account Manager in Sales

Information Technology & Services Company, 51-200 employees

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It is well suited as a personal collaboration device + the second monitor. It cannot be used in a meeting room since the microphone has some distance limitation.

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Aisha Agivetova

Graphic designer

KAUSTEducation Management, 5001-10,000 employees

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Pros

Proximity connection is great, anyone can share to the board easily.
The whiteboard feature is great, and being able to save and go back is a great feature.
Dialing into meetings with face to face contact brings the participants together.

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Verified User

Executive in Information Technology

Higher Education Company, 5001-10,000 employees

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Video Conferencing Unit
Desktop Monitor with touchscreen
Whiteboard sharing

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Lane Irvine

Network Business Solutions Director

Long View SystemsInformation Technology & Services, 1001-5000 employees

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Cons

If you are not a Webex Teams user there could be an easier way to save the whiteboards. They autosave into Teams but if you don't have that it's a clunky process to email the whiteboard to yourself. Not terrible, but not easy either.
They could make a mobile cart for these as you have to do to a third party to get a mobile cart and I would like to see a Cisco version of this.

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Joshua Baever

Sr. Systems Administrator

T-MobileTelecommunications, 10,001+ employees

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I have mine on my wifi every once in awhile I need to reboot it
Make it easier to join Webex invites

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Jim Martella

Tier 3 Engineer

BT ConferencingTelecommunications, 5001-10,000 employees

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Usability

Cisco Webex Board Series 8.6

Based on 2 answers

Plug and play board.
User friendly interface, very easy to use.
Joining any meeting with one click only.
Webex assistant helps to manage calendar and run a meeting.

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Verified User

Paraprofessional in Social Media

Education Management Company, 5001-10,000 employees

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No score

No answers yet

No answers on this topic

Support Rating

Cisco Webex Board Series 8.6

Based on 6 answers

As with all Cisco Support, there is no problem to say. Sometimes its longer but generally in 24 hours, the case is resolved. We never did any RMA for this type of device. We recommended the Cisco support for the Cisco Webex Board. Also, in case of a problem, you have a good Cisco community.

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Verified User

Professional in Professional Services

Information Technology & Services Company, 1001-5000 employees

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Cisco Webex Desk Pro 9.1

Based on 1 answer

I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.

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Joshua Baever

Sr. Systems Administrator

T-MobileTelecommunications, 10,001+ employees

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Alternatives Considered

Cisco Webex is best integrated between all apps and devices. The Webex boards are specially designed to work with Webex. Other vendors often have apps on not best suited devices and that causes many issues.

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Benjamin Bubbers

Systems Engineer

Schleswig-Holstein Netz AGOil & Energy, 1001-5000 employees

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High quality screen.
Build in microphone, camera and whiteboard.
Competitive price.

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Aisha Agivetova

Graphic designer

KAUSTEducation Management, 5001-10,000 employees

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Return on Investment

Hard to say...! To be honest, this a toy for big kids!
Price is high, so you must have collaboration needs, not only meetings needs to pay for that plus value.

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Verified User

Account Manager in Sales

Information Technology & Services Company, 51-200 employees

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Reduced cost of travel with high end video option available.
Expensive as a single user desktop solution.

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Lane Irvine

Network Business Solutions Director

Long View SystemsInformation Technology & Services, 1001-5000 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Cisco Webex Board Series vs Cisco Webex Desk Pro