Cisco Webex Board Series vs Cisco Webex Desk Pro

Likelihood to Recommend

Cisco Webex Board Series comes from a trusted company like Cisco. It has great customer support. However, pricing is high which is a major thing for some people. When it comes to the quality of the device and its features, it delivers everything and beyond. It has a user-friendly interface, great display, and decent cameras. It doesn't support many third-party apps, so for someone using applications like Google Meet, RingCentral, or GoToMeeting, it would be disappointing and not suitable for such users. If someone uses other Cisco apps like Webex Teams, Jabber, etc. it's perfect for them.

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Shanaya Desai

Process Executive

Patra CorporationInformation Technology & Services, 1001-5000 employees

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The tool is great for having a day in and day out video calls with the client in today's COVID world, where physical interaction is limited and the best suited is for having meetings with clients and showcasing them the product demonstration, at a large scale as this has smooth video interaction and makes any large scale webinar a piece of cake while using it.

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chirag chhatbar

Senior Advisor

SalesforceComputer Software, 5001-10,000 employees

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Pros

The Cisco Webex Board is a fully featured devices that gives users all they need to interact in practical meeting rooms with their colleagues.
It securely connects to our virtual teams. A high-resolution image of nearly the whole room is captured by a powerful camera.
This is entirely for industrial design. A more is enclosed by powerful microphones.
It's simple to install and use. It's a one-stop solution for all your needs.
It is a great quality collaborative experience, which is easy to use and touch based.

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Verified User

Representative in Sales

Food & Beverages Company, 1001-5000 employees

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It charges my laptop while being an amazing secondary monitor.
Optimizes the video and audio with superior sound and microphones.
A very nice compact digital whiteboard.
Hooks in with Webex meetings and Teams in such a seamless way.
Handles calling like a desk phone and is natural to use.
Looks so beautiful and is such a great addition to your desk.

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Joshua Baever

Sr. Systems Administrator

T-MobileTelecommunications, 10,001+ employees

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Cons

It feels like affordability is a huge minus point in Webex because it can be too expensive to afford for a small to medium company
Wireless connectivity needs a good internet connection to have a seamless experience.
White board pen tool not precise with the screen location sometimes and refresh rate seems little low

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Verified User

Engineer in Information Technology

Information Technology & Services Company, 11-50 employees

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Noise cancellation should be default, not an option.
When I start the Desk Pro, my own picture should remain the same size as when I shut down the device.
It should be possible to use video and audio not only for Webex but also for MS Teams, Zoom and Google Meet, in order to answer an invitation via other collab tools without changing the device.

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Balthasar-Max Althaus

Business Trainer & Business Coach

upDATE Gesellschaft für Beratung und Training mbHProfessional Training & Coaching, 11-50 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

Starting Price

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General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

Starting Price

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Usability

Cisco Webex Board Series 9.2

Based on 46 answers

Easy, plain, and simple. It's powerful, and the quality of sound & image is off the charts. You cannot get a better experience when it comes to video conferencing, both for you and your counterpart. When whiteboarding, we really enjoy the touchscreen precision which is key when doing annotations. With updates, it becomes even easier to connect as proximity sets in with the scheduling integration built-in and voice-activated actions.

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Hugues Raymond

Directeur de comptes

NeoposInternet, 11-50 employees

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No score

No answers yet

No answers on this topic

Support Rating

Cisco Webex Board Series 8.8

Based on 50 answers

The 10 would be my rating if it wasn't for the high price. If your organization can utilize the whiteboard options, then this will be worth it. Again, this is more geared for companies with the need for brainstorming and presenting more clearly. Otherwise, there are plenty of options for screen sharing and video calling.

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Duncan Hernandez

Sr. Data Analytics Consultant

Armanino LLPAccounting, 1001-5000 employees

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Cisco Webex Desk Pro 9.1

Based on 1 answer

I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.

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Joshua Baever

Sr. Systems Administrator

T-MobileTelecommunications, 10,001+ employees

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Alternatives Considered

Cisco webex board can be integrated with Cisco webex cloud, Cisco Call Manager. you can configure the webex to call manager can make extension calls and can join the local calls. The interactive screen is of very good quality. We can register the webex board directly to the webex cloud to make the calls.

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Mohd Shahid Ali

Pre-Sales Network Consultant

Al Khalili GroupInformation Technology & Services, 51-200 employees

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The background noise cancellation and blurring background are the unique features of Cisco Webex Desk Pro apart from maintaining a high-quality video and audio during usage. The redirect option allows us to switch between standalone or integrated versions. Whiteboard, content, screen and wireless sharing, annotation, erasing features are the most useful capabilities which takes Cisco Webex Desk Pro to next level.

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SYED ZAFFAR MAHMOOD

University Faculty/ Management of resources

Mizan Tepi UniversityEducation Management, 1001-5000 employees

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Return on Investment

Webex Board combined with Control Hub can deliver a great experience with analytics from Control Hub.
The board is a good choice for meeting rooms designed for 8~12 people and is a good offer for our customers compared with Room Kit.

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Leonardo Lacerda

Senior Network Analyst

2S Inovações TecnológicasInformation Technology & Services, 51-200 employees

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It's ease of use has really reduced the need for training. It uses the same RoomOS that all Cisco devices use and it works great.
The metrics on the devices allow us to see how much its being used and fix issues before the become real problems.

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Joshua Baever

Sr. Systems Administrator

T-MobileTelecommunications, 10,001+ employees

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Cisco Webex Board Series vs Cisco Webex Desk Pro