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117 Ratings
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Top Rated
146 Ratings

Cisco Webex Board Series

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117 Ratings
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Score 8.5 out of 100

Cisco Webex Room Series

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Top Rated
146 Ratings
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Score 9 out of 100

Attribute Ratings

  • Cisco Webex Board Series is rated higher in 2 areas: Likelihood to Renew, Usability
  • Cisco Webex Room Series is rated higher in 1 area: Support Rating
  • Cisco Webex Board Series and Cisco Webex Room Series are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.8

Cisco Webex Board Series

88%
50 Ratings
8.8

Cisco Webex Room Series

88%
56 Ratings

Likelihood to Renew

9.1

Cisco Webex Board Series

91%
1 Rating
7.0

Cisco Webex Room Series

70%
5 Ratings

Usability

9.2

Cisco Webex Board Series

92%
46 Ratings
9.1

Cisco Webex Room Series

91%
41 Ratings

Availability

Cisco Webex Board Series

N/A
0 Ratings
10.0

Cisco Webex Room Series

100%
1 Rating

Performance

Cisco Webex Board Series

N/A
0 Ratings
10.0

Cisco Webex Room Series

100%
1 Rating

Support Rating

8.8

Cisco Webex Board Series

88%
50 Ratings
9.4

Cisco Webex Room Series

94%
53 Ratings

Implementation Rating

Cisco Webex Board Series

N/A
0 Ratings
10.0

Cisco Webex Room Series

100%
1 Rating

Product Scalability

Cisco Webex Board Series

N/A
0 Ratings
10.0

Cisco Webex Room Series

100%
1 Rating

Likelihood to Recommend

Cisco Webex Board Series

Cisco Webex Board Series comes from a trusted company like Cisco. It has great customer support. However, pricing is high which is a major thing for some people. When it comes to the quality of the device and its features, it delivers everything and beyond. It has a user-friendly interface, great display, and decent cameras. It doesn't support many third-party apps, so for someone using applications like Google Meet, RingCentral, or GoToMeeting, it would be disappointing and not suitable for such users. If someone uses other Cisco apps like Webex Teams, Jabber, etc. it's perfect for them.
Shanaya Desai | TrustRadius Reviewer

Cisco Webex Room Series

Obviously, Cisco Webex Room Series devices are optimized for a Webex Meetings environment. webex devices combined with Webex Meetings are by far the best video conferencing solution on the market. They also work well for Teams meetings (with CVI or simply in Web RTC). On the other hand, in a Zoom environment, the situation becomes more complicated. You must absolutely have the Zoom Connector.
Anonymous | TrustRadius Reviewer

Pros

Cisco Webex Board Series

  • The Cisco Webex Board is a fully featured devices that gives users all they need to interact in practical meeting rooms with their colleagues.
  • It securely connects to our virtual teams. A high-resolution image of nearly the whole room is captured by a powerful camera.
  • This is entirely for industrial design. A more is enclosed by powerful microphones.
  • It's simple to install and use. It's a one-stop solution for all your needs.
  • It is a great quality collaborative experience, which is easy to use and touch based.
Anonymous | TrustRadius Reviewer

Cisco Webex Room Series

  • The Cisco Spark Room series has many new technologies that make this unit well worth the purchase. The auto room framing feature makes manual zoom and focus a thing of the past. The unit will auto zoom and pan to frame the screen around a single person in a conference room or zoom out and capture the whole room if there are multiple people in the conference. The Cisco Spark Room series also has an active speaker tracking system that will track users in the room and pan and zoom when that person is speaking.
  • The Cisco Spark Room series units can be cloud or on-premise registered taking advantage of whichever platform best suits your needs and current investments.
  • When the Cisco Spark Room series units are attached to 4K TVs or monitors you get the best possible resolution for video viewing with crystal clear presentations.
Brian Munn | TrustRadius Reviewer

Cons

Cisco Webex Board Series

  • It feels like affordability is a huge minus point in Webex because it can be too expensive to afford for a small to medium company
  • Wireless connectivity needs a good internet connection to have a seamless experience.
  • White board pen tool not precise with the screen location sometimes and refresh rate seems little low
Anonymous | TrustRadius Reviewer

Cisco Webex Room Series

  • Native USB mode support across the portfolio [is] needed urgently. We need to stop selling devices that require extra USB capture integrations to make "interoperable". Please refresh with a G2 of devices supporting USB mode natively on every endpoint type.
  • [The] ability to use the Room Navigator as a whiteboard surface and to enable whiteboarding on non-board devices would be very powerful.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Webex Board Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco Webex Room Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cisco Webex Board Series

Cisco Webex Board Series 9.1
Based on 1 answer
No answer on this topic is available.

Cisco Webex Room Series

Cisco Webex Room Series 7.0
Based on 5 answers
We like our Cisco endpoints a lot. However, the technology is getting better in the Zoom room market and we are interested in exploring those options. I'd really like to see some new improvements in the room kit series such as wireless controllers and the ability to mount the room kits in multiple configurations. I would also like to see the Room Kit and Room Kit Plus series standardize their audio line inputs to accommodate 3rd party microphone and DSP solutions.
Steve Demetrious | TrustRadius Reviewer

Usability

Cisco Webex Board Series

Cisco Webex Board Series 9.2
Based on 46 answers
Easy, plain, and simple. It's powerful, and the quality of sound & image is off the charts. You cannot get a better experience when it comes to video conferencing, both for you and your counterpart. When whiteboarding, we really enjoy the touchscreen precision which is key when doing annotations. With updates, it becomes even easier to connect as proximity sets in with the scheduling integration built-in and voice-activated actions.
Hugues Raymond | TrustRadius Reviewer

Cisco Webex Room Series

Cisco Webex Room Series 9.1
Based on 41 answers
Speaking of usability its one-touch controller acts as a centralized controller. As I mentioned earlier, a meeting host can control the equipment by sitting in any corner of the room and at the same time can mute /unmute participants. Room OS is another great addition to the setup and its GUI is user-friendly.
Alekh SK | TrustRadius Reviewer

Reliability and Availability

Cisco Webex Board Series

No score
No answers yet
No answers on this topic

Cisco Webex Room Series

Cisco Webex Room Series 10.0
Based on 1 answer
Once the order was place we received very quickly
Brian Munn | TrustRadius Reviewer

Performance

Cisco Webex Board Series

No score
No answers yet
No answers on this topic

Cisco Webex Room Series

Cisco Webex Room Series 10.0
Based on 1 answer
Great product with a great user experience
Brian Munn | TrustRadius Reviewer

Support Rating

Cisco Webex Board Series

Cisco Webex Board Series 8.8
Based on 50 answers
The 10 would be my rating if it wasn't for the high price. If your organization can utilize the whiteboard options, then this will be worth it. Again, this is more geared for companies with the need for brainstorming and presenting more clearly. Otherwise, there are plenty of options for screen sharing and video calling.
Duncan Hernandez | TrustRadius Reviewer

Cisco Webex Room Series

Cisco Webex Room Series 9.4
Based on 53 answers
The Cisco Webex Room [Series] kit provides a quality audio and video solution to your collaboration rooms. It also provides an audio-only endpoint for audio-only conference calls. The Cisco Webex Room [Series] kit also provides integrations into other collaboration hosts making the room kit a one-stop shop for all things collaboration.
Kevin Martin | TrustRadius Reviewer

Implementation Rating

Cisco Webex Board Series

No score
No answers yet
No answers on this topic

Cisco Webex Room Series

Cisco Webex Room Series 10.0
Based on 1 answer
Very easy to implement. Integration into our Unified Communications platform was simple and quick
Brian Munn | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Board Series

Cisco webex board can be integrated with Cisco webex cloud, Cisco Call Manager. you can configure the webex to call manager can make extension calls and can join the local calls. The interactive screen is of very good quality. We can register the webex board directly to the webex cloud to make the calls.
Mohd Shahid Ali | TrustRadius Reviewer

Cisco Webex Room Series

The Cisco room kits it a cut above the rest of the competition, the interface is easy to use and intuitive. The video quality is best in class. I would recommend that you get one or more if you run any sort of remote training or town halls
Anonymous | TrustRadius Reviewer

Scalability

Cisco Webex Board Series

No score
No answers yet
No answers on this topic

Cisco Webex Room Series

Cisco Webex Room Series 10.0
Based on 1 answer
The product and backend systems are designed to scale from small to very large organization seamlessly and easily
Brian Munn | TrustRadius Reviewer

Return on Investment

Cisco Webex Board Series

  • Webex Board combined with Control Hub can deliver a great experience with analytics from Control Hub.
  • The board is a good choice for meeting rooms designed for 8~12 people and is a good offer for our customers compared with Room Kit.
Leonardo Lacerda | TrustRadius Reviewer

Cisco Webex Room Series

  • Without the [Cisco] Webex [Room Series] devices we have in our environment, the continuity of classes during the pandemic would have been very difficult if not impossible.
  • We had an objective to ensure the seamless continuity of work whether from home or on campus and that was made possible with our [Cisco] Webex [Room Series] meeting rooms.
  • Research collaboration with external partners using our room kits during and after lockdown is priceless.
samir esber | TrustRadius Reviewer

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