Cisco Webex Board Series vs Polycom RealPresence Immersive Studio

Likelihood to Recommend

Cisco Webex Board Series comes from a trusted company like Cisco. It has great customer support. However, pricing is high which is a major thing for some people. When it comes to the quality of the device and its features, it delivers everything and beyond. It has a user-friendly interface, great display, and decent cameras. It doesn't support many third-party apps, so for someone using applications like Google Meet, RingCentral, or GoToMeeting, it would be disappointing and not suitable for such users. If someone uses other Cisco apps like Webex Teams, Jabber, etc. it's perfect for them.

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Shanaya Desai

Process Executive

Patra CorporationInformation Technology & Services, 1001-5000 employees

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I find Polycom RealPresence to be useful when having one on one conversations in purpose built rooms for video conferencing. That is where the quality of the product shines. However, I dislike using Polycom Real Presence for any sort of content sharing because of the issues around resolution.If I need to share content of any kind, I prefer to use other teleconferencing solutions.

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Verified User

Engineer in Research & Development

Pharmaceuticals Company, 5001-10,000 employees

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Pros

The Cisco Webex Board is a fully featured devices that gives users all they need to interact in practical meeting rooms with their colleagues.
It securely connects to our virtual teams. A high-resolution image of nearly the whole room is captured by a powerful camera.
This is entirely for industrial design. A more is enclosed by powerful microphones.
It's simple to install and use. It's a one-stop solution for all your needs.
It is a great quality collaborative experience, which is easy to use and touch based.

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Verified User

Representative in Sales

Food & Beverages Company, 1001-5000 employees

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Allows video conferencing with eagle eye view on the speaker
Crystal clear audio and video with zero lagging and freezing
Very fast connections to the conferences

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Michael Timms

IT Specialist

iQorTelecommunications, 10,001+ employees

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Cons

It feels like affordability is a huge minus point in Webex because it can be too expensive to afford for a small to medium company
Wireless connectivity needs a good internet connection to have a seamless experience.
White board pen tool not precise with the screen location sometimes and refresh rate seems little low

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Verified User

Engineer in Information Technology

Information Technology & Services Company, 11-50 employees

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Back end setup isn't very intuitive.
Every now and then we get a delay when conferencing and using multiple features.

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Verified User

Account Manager in Customer Service

Information Technology and Services Company, 1-10 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

Starting Price

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General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

Starting Price

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Usability

Cisco Webex Board Series 9.2

Based on 46 answers

Easy, plain, and simple. It's powerful, and the quality of sound & image is off the charts. You cannot get a better experience when it comes to video conferencing, both for you and your counterpart. When whiteboarding, we really enjoy the touchscreen precision which is key when doing annotations. With updates, it becomes even easier to connect as proximity sets in with the scheduling integration built-in and voice-activated actions.

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Hugues Raymond

Directeur de comptes

NeoposInternet, 11-50 employees

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No score

No answers yet

No answers on this topic

Support Rating

Cisco Webex Board Series 8.8

Based on 50 answers

The 10 would be my rating if it wasn't for the high price. If your organization can utilize the whiteboard options, then this will be worth it. Again, this is more geared for companies with the need for brainstorming and presenting more clearly. Otherwise, there are plenty of options for screen sharing and video calling.

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Duncan Hernandez

Sr. Data Analytics Consultant

Armanino LLPAccounting, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

Cisco webex board can be integrated with Cisco webex cloud, Cisco Call Manager. you can configure the webex to call manager can make extension calls and can join the local calls. The interactive screen is of very good quality. We can register the webex board directly to the webex cloud to make the calls.

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Mohd Shahid Ali

Pre-Sales Network Consultant

Al Khalili GroupInformation Technology & Services, 51-200 employees

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Polycom RealPresence is really only the preferred teleconferencing solution when using a purpose built room for a scheduled face to face meeting. For ad hoc video meetings, Hangouts, Skype, and Slack all provide fewer friction points for average use cases. In fact, as Google accounts are nearly ubiquitous at this point, Hangouts has almost become the de facto standard for ad hoc video conferencing amongst our users.

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Verified User

Engineer in Research & Development

Pharmaceuticals Company, 5001-10,000 employees

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Return on Investment

Webex Board combined with Control Hub can deliver a great experience with analytics from Control Hub.
The board is a good choice for meeting rooms designed for 8~12 people and is a good offer for our customers compared with Room Kit.

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Leonardo Lacerda

Senior Network Analyst

2S Inovações TecnológicasInformation Technology & Services, 51-200 employees

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Personally we have not gotten our money's worth, but this is not Polycom's fault, it is because users found it difficult to use.
As for me personally, I used it for video conferencing, but my job was to make sure that it was operational for video conferencing.
As stated earlier, even though I found it very easy to use, my users did not, and as such tended to video conference with other apps.

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Michael Timms

IT Specialist

iQorTelecommunications, 10,001+ employees

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Cisco Webex Board Series vs Polycom RealPresence Immersive Studio