Cisco Webex Board Series vs Polycom RealPresence Immersive Studio

Likelihood to Recommend

The Cisco Webex board is designed not only for audio/video meetings with sharing needs, but to make collaboration meetings impeccable. Mixed with Webex Meetings and/or Webex App (formerly Webex Teams), you'll get the ultimate collaboration experience. You can keep tracking of all docs/whiteboards you worked on and share it easily across the team. Unfortunately, it is a high end product, so may not fit in all budgets.

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Verified User

Account Manager in Sales

Information Technology & Services Company, 51-200 employees

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I find Polycom RealPresence to be useful when having one on one conversations in purpose built rooms for video conferencing. That is where the quality of the product shines. However, I dislike using Polycom Real Presence for any sort of content sharing because of the issues around resolution.If I need to share content of any kind, I prefer to use other teleconferencing solutions.

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Verified User

Engineer in Research & Development

Pharmaceuticals Company, 5001-10,000 employees

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Pros

Proximity connection is great, anyone can share to the board easily.
The whiteboard feature is great, and being able to save and go back is a great feature.
Dialing into meetings with face to face contact brings the participants together.

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Verified User

Executive in Information Technology

Higher Education Company, 5001-10,000 employees

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Allows video conferencing with eagle eye view on the speaker
Crystal clear audio and video with zero lagging and freezing
Very fast connections to the conferences

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Michael Timms

IT Specialist

iQorTelecommunications, 10,001+ employees

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Cons

If you are not a Webex Teams user there could be an easier way to save the whiteboards. They autosave into Teams but if you don't have that it's a clunky process to email the whiteboard to yourself. Not terrible, but not easy either.
They could make a mobile cart for these as you have to do to a third party to get a mobile cart and I would like to see a Cisco version of this.

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Joshua Baever

Sr. Systems Administrator

T-MobileTelecommunications, 10,001+ employees

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Back end setup isn't very intuitive.
Every now and then we get a delay when conferencing and using multiple features.

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Verified User

Account Manager in Customer Service

Information Technology and Services Company, 1-10 employees

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Usability

Cisco Webex Board Series 8.6

Based on 2 answers

Plug and play board.
User friendly interface, very easy to use.
Joining any meeting with one click only.
Webex assistant helps to manage calendar and run a meeting.

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Verified User

Paraprofessional in Social Media

Education Management Company, 5001-10,000 employees

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No score

No answers yet

No answers on this topic

Support Rating

Cisco Webex Board Series 8.6

Based on 6 answers

As with all Cisco Support, there is no problem to say. Sometimes its longer but generally in 24 hours, the case is resolved. We never did any RMA for this type of device. We recommended the Cisco support for the Cisco Webex Board. Also, in case of a problem, you have a good Cisco community.

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Verified User

Professional in Professional Services

Information Technology & Services Company, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

Cisco Webex is best integrated between all apps and devices. The Webex boards are specially designed to work with Webex. Other vendors often have apps on not best suited devices and that causes many issues.

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Benjamin Bubbers

Systems Engineer

Schleswig-Holstein Netz AGOil & Energy, 1001-5000 employees

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Polycom RealPresence is really only the preferred teleconferencing solution when using a purpose built room for a scheduled face to face meeting. For ad hoc video meetings, Hangouts, Skype, and Slack all provide fewer friction points for average use cases. In fact, as Google accounts are nearly ubiquitous at this point, Hangouts has almost become the de facto standard for ad hoc video conferencing amongst our users.

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Verified User

Engineer in Research & Development

Pharmaceuticals Company, 5001-10,000 employees

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Return on Investment

Hard to say...! To be honest, this a toy for big kids!
Price is high, so you must have collaboration needs, not only meetings needs to pay for that plus value.

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Verified User

Account Manager in Sales

Information Technology & Services Company, 51-200 employees

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Personally we have not gotten our money's worth, but this is not Polycom's fault, it is because users found it difficult to use.
As for me personally, I used it for video conferencing, but my job was to make sure that it was operational for video conferencing.
As stated earlier, even though I found it very easy to use, my users did not, and as such tended to video conference with other apps.

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Michael Timms

IT Specialist

iQorTelecommunications, 10,001+ employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Cisco Webex Board Series vs Polycom RealPresence Immersive Studio