What users are saying about
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117 Ratings
Cisco Webex Board Series
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117 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 117 reviews and ratings
Zoom
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Top Rated
4123 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 4123 reviews and ratings
- Feature Set Ratings
- Attribute Ratings
- Likelihood to Recommend
- Pros
- Cons
- Pricing Details
- Likelihood to Renew
- Usability
- Reliability and Availability
- Performance
- Support Rating
- Implementation Rating
- Alternatives Considered
- Contract Terms and Pricing Model
- Scalability
- Professional Services
- Return on Investment
- Screenshots
Feature Set Ratings
Performance & Compatibility of Online Events Software
Cisco Webex Board Series
Feature Set Not Supported
N/A

8.3
Zoom
83%
Zoom ranks higher in 4/4 features
Zoom ranks higher in 4/4 features
High quality audio
N/A
0 Ratings

8.6
86%
689 Ratings
High quality video
N/A
0 Ratings

8.6
86%
691 Ratings
Low bandwidth requirements
N/A
0 Ratings

7.6
76%
615 Ratings
Mobile support
N/A
0 Ratings

8.6
86%
90 Ratings
Screen Sharing
Cisco Webex Board Series
Feature Set Not Supported
N/A

8.6
Zoom
86%
Zoom ranks higher in 2/2 features
Zoom ranks higher in 2/2 features
Desktop sharing
N/A
0 Ratings

9.0
90%
684 Ratings
Whiteboards
N/A
0 Ratings

8.2
82%
450 Ratings
Online Meetings / Events
Cisco Webex Board Series
Feature Set Not Supported
N/A

8.4
Zoom
84%
Zoom ranks higher in 5/5 features
Zoom ranks higher in 5/5 features
Calendar integration
N/A
0 Ratings

8.4
84%
613 Ratings
Meeting initiation
N/A
0 Ratings

8.6
86%
671 Ratings
Integrates with social media
N/A
0 Ratings

7.8
78%
293 Ratings
Record meetings / events
N/A
0 Ratings

8.8
88%
644 Ratings
Slideshows
N/A
0 Ratings

8.3
83%
466 Ratings
Online Events Collaboration
Cisco Webex Board Series
Feature Set Not Supported
N/A

8.4
Zoom
84%
Zoom ranks higher in 3/3 features
Zoom ranks higher in 3/3 features
Live chat
N/A
0 Ratings

8.8
88%
586 Ratings
Audience polling
N/A
0 Ratings

8.2
82%
379 Ratings
Q&A
N/A
0 Ratings

8.4
84%
424 Ratings
Online Events Security
Cisco Webex Board Series
Feature Set Not Supported
N/A

8.4
Zoom
84%
Zoom ranks higher in 3/3 features
Zoom ranks higher in 3/3 features
User authentication
N/A
0 Ratings

8.3
83%
503 Ratings
Participant roles & permissions
N/A
0 Ratings

8.5
85%
555 Ratings
Confidential attendee list
N/A
0 Ratings

8.3
83%
393 Ratings
Attribute Ratings
- Cisco Webex Board Series is rated higher in 2 areas: Usability, Support Rating
- Zoom is rated higher in 1 area: Likelihood to Renew
- Cisco Webex Board Series and Zoom are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.8
Cisco Webex Board Series
88%
50 Ratings

8.8
Zoom
88%
705 Ratings
Likelihood to Renew
9.1
Cisco Webex Board Series
91%
1 Rating

9.5
Zoom
95%
15 Ratings
Usability
9.2
Cisco Webex Board Series
92%
46 Ratings

8.8
Zoom
88%
39 Ratings
Availability
Cisco Webex Board Series
N/A
0 Ratings

10.0
Zoom
100%
2 Ratings
Performance
Cisco Webex Board Series
N/A
0 Ratings

10.0
Zoom
100%
2 Ratings
Support Rating
8.8
Cisco Webex Board Series
88%
50 Ratings

8.3
Zoom
83%
53 Ratings
Implementation Rating
Cisco Webex Board Series
N/A
0 Ratings

10.0
Zoom
100%
14 Ratings
Contract Terms and Pricing Model
Cisco Webex Board Series
N/A
0 Ratings

7.7
Zoom
77%
15 Ratings
Product Scalability
Cisco Webex Board Series
N/A
0 Ratings

10.0
Zoom
100%
1 Rating
Professional Services
Cisco Webex Board Series
N/A
0 Ratings

9.1
Zoom
91%
8 Ratings
Likelihood to Recommend
Cisco Webex Board Series
Cisco Webex Board Series comes from a trusted company like Cisco. It has great customer support. However, pricing is high which is a major thing for some people. When it comes to the quality of the device and its features, it delivers everything and beyond. It has a user-friendly interface, great display, and decent cameras. It doesn't support many third-party apps, so for someone using applications like Google Meet, RingCentral, or GoToMeeting, it would be disappointing and not suitable for such users. If someone uses other Cisco apps like Webex Teams, Jabber, etc. it's perfect for them.
Process Executive
Patra CorporationInformation Technology & Services, 1001-5000 employees
Zoom
In the new area of pandemic-era meetings online, I really like the opportunity that Zoom provides to have a meeting space. The audio and video quality is typically good, with problems usually being blamed on the bandwidth of the service provider. The recordings are great to be able to use once they have been processed. In fact, if there was one thing I would improve about recordings, it would be the amount of time it takes to render the video ready for output and sharing.
Manager, Training & Learning Development
DHI Computing Service, Inc.Computer Software, 201-500 employees
Pros
Cisco Webex Board Series
- The Cisco Webex Board is a fully featured devices that gives users all they need to interact in practical meeting rooms with their colleagues.
- It securely connects to our virtual teams. A high-resolution image of nearly the whole room is captured by a powerful camera.
- This is entirely for industrial design. A more is enclosed by powerful microphones.
- It's simple to install and use. It's a one-stop solution for all your needs.
- It is a great quality collaborative experience, which is easy to use and touch based.

Verified User
Representative in Sales
Food & Beverages Company, 1001-5000 employeesZoom
- The ease of hosting & joining meetings with a simple URL.
- The ability to screen-share and share control of screens seamlessly makes collaboration even better.
- Participants limit in a zoom meeting is way better than other collaboration tools.
- Ability to restrict unwanted users from joining the meeting even with the meeting password.
Senior Product Analyst
MonotypeInformation Technology & Services, 10,001+ employees
Cons
Cisco Webex Board Series
- It feels like affordability is a huge minus point in Webex because it can be too expensive to afford for a small to medium company
- Wireless connectivity needs a good internet connection to have a seamless experience.
- White board pen tool not precise with the screen location sometimes and refresh rate seems little low

Verified User
Engineer in Information Technology
Information Technology & Services Company, 11-50 employeesZoom
- Sharing zoom complete information is not visible on the screen, and also a bit is confusing minimizing and maximizing.
- Every time someone enters the chat, a chat box appears on my screen, and some features are missing from this version.
- Automatic conference connection based on a schedule isn't an option, and neither is enhanced security measures.
Sales Manager
Chain One LtdBusiness Supplies & Equipment, 51-200 employees
Pricing Details
Cisco Webex Board Series
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cisco Webex Board Series Editions & Modules
—
Additional Pricing Details
—Zoom
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$14.99 per month
Zoom Editions & Modules
On-premise Edition
Virtual H.323/SIP Room Connector | $491 |
---|---|
Business | 19.991 |
- per month
SaaS Edition
Basic | Free1 |
---|---|
Pro | 14.992 |
Business | 19.992 |
Enterprise | 19.992 |
- Free
- per month/per license
Additional Pricing Details
Discounts available for each plan if you pay annually.Likelihood to Renew
Cisco Webex Board Series
Cisco Webex Board Series 9.1
Based on 1 answer
No answer on this topic is available.
Zoom
Zoom 9.5
Based on 15 answers
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Associate, Video and Collaboration
BAYADA Home Health CareHospital & Health Care, 10,001+ employees
Usability
Cisco Webex Board Series
Cisco Webex Board Series 9.2
Based on 46 answers
Easy, plain, and simple. It's powerful, and the quality of sound & image is off the charts. You cannot get a better experience when it comes to video conferencing, both for you and your counterpart. When whiteboarding, we really enjoy the touchscreen precision which is key when doing annotations. With updates, it becomes even easier to connect as proximity sets in with the scheduling integration built-in and voice-activated actions.
Directeur de comptes
NeoposInternet, 11-50 employees
Zoom
Zoom 8.8
Based on 39 answers
Zoom has been very good in terms of usability as I have rarely had issues joining the meetings on desktop and it has always provided me with a stable audio and video and it makes it very easy for me to get through any meetings without much problem. I have found that it helps create a very friendly environment with my team through the creation of conferences and moderated chat rooms.
Software Engineer, Infrastructure
LenovoInformation Technology & Services, 10,001+ employees
Reliability and Availability
Cisco Webex Board Series
No score
No answers yet
No answers on this topic
Zoom
Zoom 10.0
Based on 2 answers
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Associate, Video and Collaboration
BAYADA Home Health CareHospital & Health Care, 10,001+ employees
Performance
Cisco Webex Board Series
No score
No answers yet
No answers on this topic
Zoom
Zoom 10.0
Based on 2 answers
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Associate, Video and Collaboration
BAYADA Home Health CareHospital & Health Care, 10,001+ employees
Support Rating
Cisco Webex Board Series
Cisco Webex Board Series 8.8
Based on 50 answers
The 10 would be my rating if it wasn't for the high price. If your organization can utilize the whiteboard options, then this will be worth it. Again, this is more geared for companies with the need for brainstorming and presenting more clearly. Otherwise, there are plenty of options for screen sharing and video calling.
Sr. Data Analytics Consultant
Armanino LLPAccounting, 1001-5000 employees
Zoom
Zoom 8.3
Based on 53 answers
As I've written before, Zoom makes us feel like we matter and that we're a client rather than a customer. They want us to succeed and they put in the time to make sure that we do. I feel like they're more of a business partner rather than simply a vendor or supplier. They spent a lot of time onboarding with us, giving us demos, helping us get set up, and then giving us follow-up to be sure it's going well.
Senior Systems Analyst
CymSTAR, LLCDefense & Space, 201-500 employees
Implementation Rating
Cisco Webex Board Series
No score
No answers yet
No answers on this topic
Zoom
Zoom 10.0
Based on 14 answers
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Associate, Video and Collaboration
BAYADA Home Health CareHospital & Health Care, 10,001+ employees
Alternatives Considered
Cisco Webex Board Series
Cisco webex board can be integrated with Cisco webex cloud, Cisco Call Manager. you can configure the webex to call manager can make extension calls and can join the local calls. The interactive screen is of very good quality. We can register the webex board directly to the webex cloud to make the calls.
Pre-Sales Network Consultant
Al Khalili GroupInformation Technology & Services, 51-200 employees
Zoom
Zoom cannot be beaten for ubiquity - 100% of my clients and prospective clients are already familiar with Zoom. This is the #1 reason why I use Zoom. Additionally, Zoom integrates with AcuityScheduling, saving me a lot of time in creating meetings and adding them to the calendar. Zoom is disappointing in terms of video quality, interactivity features, and privacy. In cases where I need to use the recording of webinars for digital products, I will always use Crowdcast, and in cases where privacy is essential, I will use JitsiMeet.
Owner
Dignified HedonistHealth, Wellness and Fitness, 1-10 employees
Contract Terms and Pricing Model
Cisco Webex Board Series
No score
No answers yet
No answers on this topic
Zoom
Zoom 7.7
Based on 15 answers
Overall I feel it is a fair price for what you pay for and the time constraints are not an issue at all. Zoom allows users to be on there for hours and hours and also you can launch as many meetings as you want. Overall I am very happy with using Zoom for our business.
SMB Sales Specialist
MindbodyComputer Software, 501-1000 employees
Scalability
Cisco Webex Board Series
No score
No answers yet
No answers on this topic
Zoom
Zoom 10.0
Based on 1 answer
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Associate, Video and Collaboration
BAYADA Home Health CareHospital & Health Care, 10,001+ employees
Professional Services
Cisco Webex Board Series
No score
No answers yet
No answers on this topic
Zoom
Zoom 9.1
Based on 8 answers
Zoom is an all-around, robust, and equipped tool that serves a huge requirement for communicating and running business processes very effectively. The calendar integration is very helpful in notifying the team members [of] any meeting upcoming and is also apt for mobile use in special cases as well. The phone call feature is also very standout. Minimum bugs and ease of use make it the first choice for any company.
Head of Sales
Ecommerceinsights.aiInformation Services, 1-10 employees
Return on Investment
Cisco Webex Board Series
- Webex Board combined with Control Hub can deliver a great experience with analytics from Control Hub.
- The board is a good choice for meeting rooms designed for 8~12 people and is a good offer for our customers compared with Room Kit.
Senior Network Analyst
2S Inovações TecnológicasInformation Technology & Services, 51-200 employees
Zoom
- It enables me to send and receive messages from my team members during video calls, handling online presentations.
- With the ability to quickly stop, mute, and even receive notifications when someone enters or exits the meeting room, I'm never obligated to show up while making a call.
- It is possible to record online meetings for future reference and more effective customer service. As we dealt with a lockdown, Zoom helped our business run smoothly.
Mapple Ltd
App developerComputer Software, 11-50 employees