What users are saying about
80 Ratings
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Score 8.5 out of 100
14 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Cisco Webex Calling

Cisco Webex Calling is a great alternative for anyone using any on premise solution. There is even more to be gained and money to be saved if your company has more than one location with phone services or servers. I can see Cisco Webex Calling not being useful if your company is currently using and are happy with RingCentral or another cloud calling solution.
Anonymous | TrustRadius Reviewer

FreeConferenceCall.com

I think that FreeConferenceCall.com is well suited for anyone, really. They do a great job at providing options for all types of scenarios-from basic phone calls to now offering the video conference. The only time I think that it might not be as advantageous to use is when there are only 2 people that are needing to connect-in that case it's just as easy to direct dial
Amy O'Day | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

Cisco Webex Calling
8.7
FreeConferenceCall.com
8.9
Hosted PBX
Cisco Webex Calling
8.5
FreeConferenceCall.com
9.7
Multi-level Interactive Voice Response (IVR)
Cisco Webex Calling
8.4
FreeConferenceCall.com
10.0
User templates
Cisco Webex Calling
8.6
FreeConferenceCall.com
7.5
Call reports
Cisco Webex Calling
8.9
FreeConferenceCall.com
8.6
Directory of employee names
Cisco Webex Calling
8.9
FreeConferenceCall.com

Call Management

Cisco Webex Calling
8.6
FreeConferenceCall.com
8.3
Answering rules
Cisco Webex Calling
8.6
FreeConferenceCall.com
8.0
Call recording
Cisco Webex Calling
9.1
FreeConferenceCall.com
9.5
Call park
Cisco Webex Calling
8.1
FreeConferenceCall.com
8.0
Call screening
Cisco Webex Calling
8.4
FreeConferenceCall.com
8.0
Message alerts
Cisco Webex Calling
8.6
FreeConferenceCall.com
8.2

VoIP system collaboration

Cisco Webex Calling
8.9
FreeConferenceCall.com
8.8
Video conferencing
Cisco Webex Calling
8.9
FreeConferenceCall.com
8.6
Audio conferencing
Cisco Webex Calling
9.0
FreeConferenceCall.com
9.5
Video screen sharing
Cisco Webex Calling
9.1
FreeConferenceCall.com
8.6
Instant messaging
Cisco Webex Calling
8.7
FreeConferenceCall.com
8.5

Mobile apps

Cisco Webex Calling
8.6
FreeConferenceCall.com
10.0
Mobile app for iOS
Cisco Webex Calling
8.8
FreeConferenceCall.com
10.0
Mobile app for Android
Cisco Webex Calling
8.4
FreeConferenceCall.com
10.0

Pros

Cisco Webex Calling

  • Mobile use - Calling is extremely easy to use via mobile, making it easier for teams to work remotely and thus offer the organization and colleagues all of the benefits that come with this
  • Security - As this is a cloud-based solution, updates are easily implemented meaning better security, which is essential for the company overall.
Anonymous | TrustRadius Reviewer

FreeConferenceCall.com

  • Clear calls, it is easy to hear no matter how many participants are on the call.
  • Does not kick participants off, we have up to 40 people on the call and it works fine.
  • Easy to remember, the phone number and code is the same so it is easy for staff to recall.
  • No busy signals, we can always get through to set up call.
Leslie Fusaro | TrustRadius Reviewer

Cons

Cisco Webex Calling

  • Sometimes confusing on how to sign on to the Webex
  • Takes 5-10 minutes to download so if you forget to download before the call they will have to wait and is awkward
  • Don’t see a difference between this and zoom calls
Maureen Trattner | TrustRadius Reviewer

FreeConferenceCall.com

  • We migrated to a paid Zoom account which has more features.
  • The name was a concern for business use.
  • Basic reporting was fine.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Webex Calling

No score
No answers yet
No answers on this topic

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It is so user friendly.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Usability

Cisco Webex Calling

Cisco Webex Calling 8.2
Based on 1 answer
It is a very easy product to deploy and configure and to really take advantage of. It does not matter if you are using it in an office or your home, or for a security office or a collaboration meeting room - you have the right endpoint available for each case and the configuration parameters to improve the functionality you need.
Anonymous | TrustRadius Reviewer

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
I am and have been extremely pleased with my use of this product.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Support Rating

Cisco Webex Calling

Cisco Webex Calling 7.6
Based on 2 answers
I have been working for a long time with Cisco as a provider and also Cisco TAC and Cisco Support Engineers.
The support starts right beforehand in the documentation of the product you are interested in. From the start you have a good, complete, and detailed and easy to read datasheet and there's always someone available to answer any questions.
Anonymous | TrustRadius Reviewer

FreeConferenceCall.com

FreeConferenceCall.com 9.5
Based on 3 answers
I didn't have to reach out for support that often - but when I did, I got prompt clear responses.
Michelle Braun | TrustRadius Reviewer

Implementation Rating

Cisco Webex Calling

No score
No answers yet
No answers on this topic

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It's a no brainer!
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Calling

Previously we used Cisco UCM as our phone system, which is still Cisco's current on-premise offering. The main advantage of Webex Calling is the ability to easily connect phones and devices from outside the corporate network without having to create the Expressway setup first. The future integration between Webex Teams and Webex Calling will also be beneficial, although I think similar integration between Webex Teams and CUCM is also possible.
Anonymous | TrustRadius Reviewer

FreeConferenceCall.com

So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
Doug Mancosky | TrustRadius Reviewer

Return on Investment

Cisco Webex Calling

  • I would consider the heafty investment to be worth it as it has helped bring an element of cohesion between departments in the same division.
  • It has also shown to have positive reviews from our high-level executives when audio conferencing into high profile meetings. It is always important, in my opinion, to invest in technology that is going to keep your data and conversations safe.
Anonymous | TrustRadius Reviewer

FreeConferenceCall.com

  • Saved time on having to meet sales reps in person.
  • Goal setting and objectives are much clearer when being able to talk with someone when seeing them. Not having to correct mistakes or clarify things later on because things "weren't clear" isn't much of an issue when a video conference is used.
  • Being able to utilize a free option is the ultimate ROI - it costs nothing!
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Pricing Details

Cisco Webex Calling

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreeConferenceCall.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Webex Calling
8.8
FreeConferenceCall.com
9.0

Likelihood to Renew

Cisco Webex Calling
FreeConferenceCall.com
10.0

Usability

Cisco Webex Calling
8.2
FreeConferenceCall.com
10.0

Support Rating

Cisco Webex Calling
7.6
FreeConferenceCall.com
9.5

Implementation Rating

Cisco Webex Calling
FreeConferenceCall.com
10.0

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