Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Intermedia Unite
Score 8.6 out of 10
N/A
Intermedia Unite is a unified communications option and collaboration platform for SMBs, providing a PBX phone system, vide and web conferencing with screen sharing, chat, and file management and sharing.
$15.99
per month per user
Webex Calling
Score 8.4 out of 10
N/A
Webex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.
$11.95
per month per user
Pricing
Intermedia UniteWebex Calling
Editions & Modules
Unite For Teams
$15.99
per month per user
Unite With Teams
$22.99
per month per user
Unite Pro
$27.99
per month per user
Unite Enterprise
$32.99
per month per user
Basic Plan
$0.00
user/month
Cisco Unified Communications Manager
$0
Call Plan
$17.00
user/month
Call + Meet Plan
$25.00
user/month
Enterprise Plan
Contact Sales
Offerings
Pricing Offerings
Intermedia UniteWebex Calling
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsIntermedia Unite helps employees to be more productive and collaborative, increasing efficiency and decreasing the costs of expensive on-premises systems.
More Pricing Information
Community Pulse
Intermedia UniteWebex Calling
Considered Both Products
Intermedia Unite

No answer on this topic

Webex Calling
Chose Webex Calling
One single piece of software that also pairs with industry leading hardware for calling and collaboration. Webex combines the best of both worlds, you can use it on and off site from various devices and options , like mobile app, web browser as well as hardware and have a …
Top Pros
Top Cons
Features
Intermedia UniteWebex Calling
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Intermedia Unite
-
Ratings
Webex Calling
8.0
4 Ratings
1% below category average
High quality audio00 Ratings8.04 Ratings
High quality video00 Ratings8.04 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Intermedia Unite
-
Ratings
Webex Calling
8.2
4 Ratings
2% above category average
Desktop sharing00 Ratings8.24 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Intermedia Unite
-
Ratings
Webex Calling
7.6
4 Ratings
5% below category average
Calendar integration00 Ratings8.04 Ratings
Meeting initiation00 Ratings6.64 Ratings
Record meetings / events00 Ratings8.24 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Intermedia Unite
-
Ratings
Webex Calling
8.2
2 Ratings
7% above category average
Live chat00 Ratings8.22 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Intermedia Unite
-
Ratings
Webex Calling
8.0
3 Ratings
6% above category average
User authentication00 Ratings7.93 Ratings
Participant roles & permissions00 Ratings8.23 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Intermedia Unite
-
Ratings
Webex Calling
8.1
143 Ratings
0% below category average
Hosted PBX00 Ratings8.1106 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings7.9107 Ratings
Directory of employee names00 Ratings8.5135 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Intermedia Unite
-
Ratings
Webex Calling
7.6
148 Ratings
8% below category average
Answering rules00 Ratings8.4132 Ratings
Call recording00 Ratings8.6126 Ratings
Call park00 Ratings8.5120 Ratings
Call screening00 Ratings8.3115 Ratings
Message alerts00 Ratings8.4128 Ratings
Online Fax00 Ratings4.51 Ratings
Voicemail Transcription00 Ratings6.42 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Intermedia Unite
-
Ratings
Webex Calling
8.4
143 Ratings
2% below category average
Mobile app for iOS00 Ratings8.2127 Ratings
Mobile app for Android00 Ratings8.6115 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Intermedia Unite
-
Ratings
Webex Calling
7.0
4 Ratings
6% below category average
Centralized communications management00 Ratings7.74 Ratings
Team messaging00 Ratings6.84 Ratings
Team document sharing00 Ratings6.44 Ratings
Call and meeting analytics00 Ratings7.34 Ratings
Best Alternatives
Intermedia UniteWebex Calling
Small Businesses
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Medium-sized Companies
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Intermedia UniteWebex Calling
Likelihood to Recommend
8.0
(1 ratings)
7.9
(161 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(2 ratings)
Usability
9.0
(1 ratings)
9.2
(4 ratings)
Support Rating
9.0
(1 ratings)
8.7
(3 ratings)
User Testimonials
Intermedia UniteWebex Calling
Likelihood to Recommend
Intermedia
If you have seasonal workers, need to quickly scale, or cut contracts, [Intermedia] Unite is awesome. Highly recommend for companies that need an at home workspace.
Read full review
Cisco
I just deploy WebEx calling for one customer a few months ago and yes there was using an old infrastructure OnPrem on-premise. They have migrated to WebEx calling and they're very happy with this solution because they have some new features that they don't have with their old infrastructure. Now they have some new features even if they don't really pay for it, they have it and they are very happy. For example, they don't own a Cisco Unity server and now it's WebEx calling. They have the SVI function, they have the voicemail function and even if they don't have in mind to merge to WebEx calling in order to have these features, they have these features and they're happy to discover it and now they're using it. So it's very a good experience.
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Pros
Intermedia
  • No contracts
  • Scale up or down very quickly
  • Easy to deploy - no hardware required.
Read full review
Cisco
  • In addition, Webex Calling makes it simple to add people and manage teams.
  • It also seamlessly integrates with a variety of other applications, making it a versatile choice.
  • Furthermore, it boasts good audio and video quality, making it ideal for conducting meetings and remote communications.
Read full review
Cons
Intermedia
  • The price is on the higher end
  • Normal issues for VoIP - if users have low bandwidth, high jitter or latency
Read full review
Cisco
  • It might be that we didn't have this package, but transcription capabilities were not included.
  • Sometimes, using Webex Calling would make my computer and other programs run slow
  • If screens were being shared, it required a lot of bandwidth and sometimes froze or glitched.
Read full review
Likelihood to Renew
Intermedia
No answers on this topic
Cisco
because have been using it and its easy to configure and manage
Read full review
Usability
Intermedia
The web interface takes a little getting used to, but once you are familiar, it is very easy to use and administrate. The end user has a very easy to use app.
Read full review
Cisco
It is a very easy product to deploy and configure and to really take advantage of. It does not matter if you are using it in an office or your home, or for a security office or a collaboration meeting room - you have the right endpoint available for each case and the configuration parameters to improve the functionality you need.
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Support Rating
Intermedia
Intermedia [Unite] support is top notch. Their response time is great and don't have a lot of issues.
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Cisco
I have been working for a long time with Cisco as a provider and also Cisco TAC and Cisco Support Engineers. The support starts right beforehand in the documentation of the product you are interested in. From the start you have a good, complete, and detailed and easy to read datasheet and there's always someone available to answer any questions.
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Alternatives Considered
Intermedia
[Intermedia] Unite has no contracts and offers great service. Other companies require contracts, and for highly scalable businesses, this isn't optimal.
Read full review
Cisco
The differences between both software can be marginal in some aspects,
but for the campaign in a proffessional level it was a clear win to
Webex due the quality and security of the platform, being a Cisco
product has more impact on the final decision, and in the end the
overall experience has been great, having used Twilio in the past, that
last part is my personal opinion.
Read full review
Return on Investment
Intermedia
  • During offseason, we scaled back to 150 phones and during peak, we scaled up to 400 phones. No contracts, no fees, just month to month billing. Awesome
  • Support and ease of deployment has been a huge ROI for [Intermedia] Unite.
Read full review
Cisco
  • I don't make decisions on ROI, but Webex Calling is used quite widely in the organization.
  • The ease of calling definitely makes it easy to coordinate across teams and geographies.
  • Good performance in low bandwidth situations means that employees with lower bandwidths don't necessarily need to upgrade internet speeds to have video calling.
Read full review
ScreenShots

Intermedia Unite Screenshots

Screenshot of The Intermedia Unite Mobile App makes it easier than ever to stay connected and be reachable, wherever you go.Screenshot of The Intermedia Unite Desktop App brings together all your essential collaboration tools together, making teamwork easier than ever.Screenshot of Unite Envision Call Analytics -Actionable insights to help the right people make the right decisions at the right timeScreenshot of AnyMeeting Video Conferencing - Unite includes a built-in video conferencing  platform that allows you to maintain productivity with HD audio and video, screen sharing, and artificial intelligence capabilities on both mobile and desktop devices.

Webex Calling Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of