What users are saying about
2 Ratings
80 Ratings
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Score 8.5 out of 100
2 Ratings
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Score 9.8 out of 100

Likelihood to Recommend

Cisco Webex Calling

Cisco Webex Calling is a great alternative for anyone using any on premise solution. There is even more to be gained and money to be saved if your company has more than one location with phone services or servers. I can see Cisco Webex Calling not being useful if your company is currently using and are happy with RingCentral or another cloud calling solution.
Anonymous | TrustRadius Reviewer

Ring4

Good for creating a new business or branching a business abroad.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

Cisco Webex Calling
8.7
Ring4
10.0
Hosted PBX
Cisco Webex Calling
8.5
Ring4
Multi-level Interactive Voice Response (IVR)
Cisco Webex Calling
8.4
Ring4
User templates
Cisco Webex Calling
8.6
Ring4
Call reports
Cisco Webex Calling
8.9
Ring4
Directory of employee names
Cisco Webex Calling
8.9
Ring4
10.0

Call Management

Cisco Webex Calling
8.6
Ring4
9.9
Answering rules
Cisco Webex Calling
8.6
Ring4
Call recording
Cisco Webex Calling
9.1
Ring4
10.0
Call park
Cisco Webex Calling
8.1
Ring4
Call screening
Cisco Webex Calling
8.4
Ring4
Message alerts
Cisco Webex Calling
8.6
Ring4
9.8

VoIP system collaboration

Cisco Webex Calling
8.9
Ring4
9.8
Video conferencing
Cisco Webex Calling
8.9
Ring4
Audio conferencing
Cisco Webex Calling
9.0
Ring4
Video screen sharing
Cisco Webex Calling
9.1
Ring4
Instant messaging
Cisco Webex Calling
8.7
Ring4
9.8

Mobile apps

Cisco Webex Calling
8.6
Ring4
9.9
Mobile app for iOS
Cisco Webex Calling
8.8
Ring4
9.8
Mobile app for Android
Cisco Webex Calling
8.4
Ring4
10.0

Pros

Cisco Webex Calling

  • Mobile use - Calling is extremely easy to use via mobile, making it easier for teams to work remotely and thus offer the organization and colleagues all of the benefits that come with this
  • Security - As this is a cloud-based solution, updates are easily implemented meaning better security, which is essential for the company overall.
Anonymous | TrustRadius Reviewer

Ring4

  • Manage Team Lines
  • Transcribe calls
  • International Calling
  • Call Recording
  • Free video conferencing
Anonymous | TrustRadius Reviewer

Cons

Cisco Webex Calling

  • Sometimes confusing on how to sign on to the Webex
  • Takes 5-10 minutes to download so if you forget to download before the call they will have to wait and is awkward
  • Don’t see a difference between this and zoom calls
Maureen Trattner | TrustRadius Reviewer

Ring4

  • I've sometimes seen text messages being sent in double.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Usability

Cisco Webex Calling

Cisco Webex Calling 8.2
Based on 1 answer
It is a very easy product to deploy and configure and to really take advantage of. It does not matter if you are using it in an office or your home, or for a security office or a collaboration meeting room - you have the right endpoint available for each case and the configuration parameters to improve the functionality you need.
Anonymous | TrustRadius Reviewer

Ring4

Ring4 9.1
Based on 1 answer
It's super easy and simple to use, and very straightforward.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Support Rating

Cisco Webex Calling

Cisco Webex Calling 7.6
Based on 2 answers
I have been working for a long time with Cisco as a provider and also Cisco TAC and Cisco Support Engineers.
The support starts right beforehand in the documentation of the product you are interested in. From the start you have a good, complete, and detailed and easy to read datasheet and there's always someone available to answer any questions.
Anonymous | TrustRadius Reviewer

Ring4

Ring4 9.1
Based on 2 answers
I had a question, and had my answer that same day.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Calling

Previously we used Cisco UCM as our phone system, which is still Cisco's current on-premise offering. The main advantage of Webex Calling is the ability to easily connect phones and devices from outside the corporate network without having to create the Expressway setup first. The future integration between Webex Teams and Webex Calling will also be beneficial, although I think similar integration between Webex Teams and CUCM is also possible.
Anonymous | TrustRadius Reviewer

Ring4

Ring4 had everything we need in a business phone line in a more simple format and less expensive.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Webex Calling

  • I would consider the heafty investment to be worth it as it has helped bring an element of cohesion between departments in the same division.
  • It has also shown to have positive reviews from our high-level executives when audio conferencing into high profile meetings. It is always important, in my opinion, to invest in technology that is going to keep your data and conversations safe.
Anonymous | TrustRadius Reviewer

Ring4

  • Less expensive business phone
  • Can answer on the go
  • Less to manage, more simple
Anonymous | TrustRadius Reviewer

Screenshots

Cisco Webex Calling

Pricing Details

Cisco Webex Calling

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ring4

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
9.99*

* per phone line, per month

Rating Summary

Likelihood to Recommend

Cisco Webex Calling
8.8
Ring4
9.8

Usability

Cisco Webex Calling
8.2
Ring4
9.1

Support Rating

Cisco Webex Calling
7.6
Ring4
9.1

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