Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Troop Messenger
Score 9.7 out of 10
N/A
Instant messaging for business allows people to communicate relaying information in real time. However, corporate chat app is a contemporary update to the ancient email communication cutting out time, expense and effort at the same time. Nowadays many organizations are using instant messaging for their daily business conversations. But for effective communication, an easy to use corporate chat app is vital. Troop Messenger is an enterprise-level business communication chat application. It is…N/A
Webex Calling
Score 8.4 out of 10
N/A
Webex Calling is Cisco’s flagship cloud calling solution with over 12 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a cloud calling solution. Webex Calling's connectivity and collaboration experience includes calling, meetings, messaging, contact center, and integrated devices.
$11.95
per month per user
Pricing
Troop MessengerWebex Calling
Editions & Modules
No answers on this topic
Basic Plan
$0.00
user/month
Cisco Unified Communications Manager
$0
Call Plan
$17.00
user/month
Call + Meet Plan
$25.00
user/month
Enterprise Plan
Contact Sales
Offerings
Pricing Offerings
Troop MessengerWebex Calling
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Features
Troop MessengerWebex Calling
Project Management
Comparison of Project Management features of Product A and Product B
Troop Messenger
9.8
17 Ratings
22% above category average
Webex Calling
-
Ratings
Mobile Access9.917 Ratings00 Ratings
Search9.617 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Troop Messenger
9.8
17 Ratings
20% above category average
Webex Calling
-
Ratings
Chat10.017 Ratings00 Ratings
Notifications9.917 Ratings00 Ratings
Discussions9.617 Ratings00 Ratings
Internal knowledgebase9.615 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Troop Messenger
9.7
17 Ratings
18% above category average
Webex Calling
-
Ratings
Video files9.617 Ratings00 Ratings
Audio files9.717 Ratings00 Ratings
Access control9.816 Ratings00 Ratings
Advanced security features9.816 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Troop Messenger
-
Ratings
Webex Calling
7.8
5 Ratings
3% below category average
High quality audio00 Ratings8.05 Ratings
High quality video00 Ratings7.65 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Troop Messenger
-
Ratings
Webex Calling
7.8
5 Ratings
2% below category average
Desktop sharing00 Ratings7.85 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Troop Messenger
-
Ratings
Webex Calling
7.1
5 Ratings
11% below category average
Calendar integration00 Ratings7.65 Ratings
Meeting initiation00 Ratings6.55 Ratings
Record meetings / events00 Ratings7.35 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Troop Messenger
-
Ratings
Webex Calling
8.2
2 Ratings
7% above category average
Live chat00 Ratings8.22 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Troop Messenger
-
Ratings
Webex Calling
8.0
4 Ratings
6% above category average
User authentication00 Ratings8.04 Ratings
Participant roles & permissions00 Ratings8.04 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Troop Messenger
-
Ratings
Webex Calling
8.1
143 Ratings
1% below category average
Hosted PBX00 Ratings8.1106 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings7.9106 Ratings
Directory of employee names00 Ratings8.5135 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Troop Messenger
-
Ratings
Webex Calling
7.0
148 Ratings
16% below category average
Answering rules00 Ratings8.3132 Ratings
Call recording00 Ratings8.6126 Ratings
Call park00 Ratings8.5120 Ratings
Call screening00 Ratings8.3114 Ratings
Message alerts00 Ratings8.4127 Ratings
Business SMS/External Messaging00 Ratings3.61 Ratings
Online Fax00 Ratings4.51 Ratings
Voicemail Transcription00 Ratings5.83 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Troop Messenger
-
Ratings
Webex Calling
8.4
143 Ratings
2% below category average
Mobile app for iOS00 Ratings8.2127 Ratings
Mobile app for Android00 Ratings8.6115 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Troop Messenger
-
Ratings
Webex Calling
7.0
5 Ratings
7% below category average
Centralized communications management00 Ratings7.74 Ratings
Team messaging00 Ratings6.75 Ratings
Team document sharing00 Ratings6.45 Ratings
Call and meeting analytics00 Ratings7.15 Ratings
Best Alternatives
Troop MessengerWebex Calling
Small Businesses
Stackby
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Score 9.8 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.2 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.2 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Troop MessengerWebex Calling
Likelihood to Recommend
9.8
(17 ratings)
7.9
(161 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(2 ratings)
Usability
-
(0 ratings)
9.1
(4 ratings)
Support Rating
-
(0 ratings)
8.6
(3 ratings)
User Testimonials
Troop MessengerWebex Calling
Likelihood to Recommend
Tvisha Systems Pvt Ltd
Anyone who wants to have a digital collaboration space for chat, team meetings, audio-video group conferencing, screen sharing, and so on, can start using Troop Messenger. We know that the world can’t move on without communicating with each other, there’ll be no such industry or enterprise that exists where Troop Messenger can’t fit in.
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Cisco
The audio is very clear, but when the two devices are close, there is considerable noise. Also the calling is quite expensive considering that there are countless free tools available which provide the same features. Call recording is an add on so there you need to think about whether it's worth purchasing or not. Also that it can be used on multiple devices with the app makes things easier. For small scale corporates and teams it's all good, but with respect to its competitors bringing so much on plate and that too for free, I rate it 6/10.
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Pros
Tvisha Systems Pvt Ltd
  • Sending a single message to multiple users and multiple groups at once.
  • Any participant of the group call can add more participants to the ongoing group call.
  • Search filters help you find groups, text files, images, videos, and more in just one go.
  • It has many time-saving filters for retrieving text messages, images, videos, users, groups, etc.
Read full review
Cisco
  • For example, with WebEx calling, it's an offer which include many features of each on-prem server and every features are included in WebEx calling. So that's something which is very appreciated by customer because they don't have to buy each server like it was the case. They just buy WebEx calling and they have many features. Even if they don't need it, they have it and we can give them the notice to use them and they can use it and they are very happy with this software.
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Cons
Tvisha Systems Pvt Ltd
  • To my knowledge, Troop Messenger is already a complete tool, so there is no feature that is required to be improved.
Read full review
Cisco
  • It might be that we didn't have this package, but transcription capabilities were not included.
  • Sometimes, using Webex Calling would make my computer and other programs run slow
  • If screens were being shared, it required a lot of bandwidth and sometimes froze or glitched.
Read full review
Likelihood to Renew
Tvisha Systems Pvt Ltd
No answers on this topic
Cisco
because have been using it and its easy to configure and manage
Read full review
Usability
Tvisha Systems Pvt Ltd
No answers on this topic
Cisco
It is a very easy product to deploy and configure and to really take advantage of. It does not matter if you are using it in an office or your home, or for a security office or a collaboration meeting room - you have the right endpoint available for each case and the configuration parameters to improve the functionality you need.
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Support Rating
Tvisha Systems Pvt Ltd
No answers on this topic
Cisco
I have been working for a long time with Cisco as a provider and also Cisco TAC and Cisco Support Engineers. The support starts right beforehand in the documentation of the product you are interested in. From the start you have a good, complete, and detailed and easy to read datasheet and there's always someone available to answer any questions.
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Alternatives Considered
Tvisha Systems Pvt Ltd
The best aspect of range in a remote setting is feeling connected. I feel as though we are all united because we can easily start a conference with our teammates, making it seem like we are all present. These very little things let us coordinate and work together in a way that was never previously conceivable. I like Troop Messenger and the ability to interact without experiencing any latency.
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Cisco
The differences between both software can be marginal in some aspects,
but for the campaign in a proffessional level it was a clear win to
Webex due the quality and security of the platform, being a Cisco
product has more impact on the final decision, and in the end the
overall experience has been great, having used Twilio in the past, that
last part is my personal opinion.
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Return on Investment
Tvisha Systems Pvt Ltd
  • Our team communication and collaboration is simplified with Troop Messenger. Now that we don’t feel the need to use e-mail for checking our work requirements and updates, we check all of them in Troop Messenger and get on to work. We are able to bring non-employees, such as our customers and clients, into it to exchange business conversations. We don’t feel any negative impacts with it.
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Cisco
  • I don't make decisions on ROI, but Webex Calling is used quite widely in the organization.
  • The ease of calling definitely makes it easy to coordinate across teams and geographies.
  • Good performance in low bandwidth situations means that employees with lower bandwidths don't necessarily need to upgrade internet speeds to have video calling.
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ScreenShots

Troop Messenger Screenshots

Screenshot of Affordable pricing for every Business
Ensure your enterprise instant messaging is swift and secure with Troop Messenger – the most affordable team communication app.Screenshot of Screenshot of Screenshot of Screenshot of

Webex Calling Screenshots

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