What users are saying about
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Top Rated
1281 Ratings
12 Ratings
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Score 8.3 out of 100

Webex Meetings

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Top Rated
1281 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Cisco Webex Desk Pro

It is well suited as a personal collaboration device + the second monitor. It cannot be used in a meeting room since the microphone has some distance limitation.
Aisha Agivetova | TrustRadius Reviewer

Webex Meetings

For a meeting where participant size is large the platform really does well as the host has full control over the meeting. [You] can enable and disable audio of anyone based on [your] requirements. [They] can pass the host control for other members to share content and can create breakout sessions. There seem [to be] scenarios where the Cisco Webex Meetings are less suited. One scenario could be low-speed internet connectivity where the platform does not perform well.
Ravinder Beniwal | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Cisco Webex Desk Pro
Webex Meetings
8.1
High quality audio
Cisco Webex Desk Pro
Webex Meetings
8.4
High quality video
Cisco Webex Desk Pro
Webex Meetings
8.4
Low bandwidth requirements
Cisco Webex Desk Pro
Webex Meetings
7.4
Mobile support
Cisco Webex Desk Pro
Webex Meetings
8.0

Screen Sharing

Cisco Webex Desk Pro
Webex Meetings
8.5
Desktop sharing
Cisco Webex Desk Pro
Webex Meetings
8.8
Whiteboards
Cisco Webex Desk Pro
Webex Meetings
8.2

Online Meetings / Events

Cisco Webex Desk Pro
Webex Meetings
8.3
Calendar integration
Cisco Webex Desk Pro
Webex Meetings
8.5
Meeting initiation
Cisco Webex Desk Pro
Webex Meetings
8.4
Integrates with social media
Cisco Webex Desk Pro
Webex Meetings
7.6
Record meetings / events
Cisco Webex Desk Pro
Webex Meetings
8.6
Slideshows
Cisco Webex Desk Pro
Webex Meetings
8.6

Online Events Collaboration

Cisco Webex Desk Pro
Webex Meetings
8.4
Live chat
Cisco Webex Desk Pro
Webex Meetings
8.4
Audience polling
Cisco Webex Desk Pro
Webex Meetings
8.5
Q&A
Cisco Webex Desk Pro
Webex Meetings
8.4

Online Events Security

Cisco Webex Desk Pro
Webex Meetings
8.4
User authentication
Cisco Webex Desk Pro
Webex Meetings
8.5
Participant roles & permissions
Cisco Webex Desk Pro
Webex Meetings
8.5
Confidential attendee list
Cisco Webex Desk Pro
Webex Meetings
8.1

Pros

Cisco Webex Desk Pro

  • Video Conferencing Unit
  • Desktop Monitor with touchscreen
  • Whiteboard sharing
Lane Irvine | TrustRadius Reviewer

Webex Meetings

  • Simplicity to meet face to face with anyone in the world instantly and with high quality video.
  • Robust infrastructure around the world to work without interruption.
  • Integrate with most common tools like Microsoft Exchange, Office 365 and Google Calendar.
  • Lots of features.
  • Many features available to get the most out of the tool and make it easier to use.
  • Wide range of training on the tool and the new features.
  • Choose the version that most fits your organization: Cloud, Hybrid or On Premise.
Leonardo Gonzalez | TrustRadius Reviewer

Cons

Cisco Webex Desk Pro

  • I have mine on my wifi every once in awhile I need to reboot it
  • Make it easier to join Webex invites
Jim Martella | TrustRadius Reviewer

Webex Meetings

  • Better integration with other platforms such as Panopto (currently only one video source can be saved instead of one explicit presenter and one explicit content window
  • Needs a bigger marketplace similar to Zoom
  • Virtual backgrounds needs improvement and should include motion backgrounds
  • Consolidate all the different products (Webex Meetings, Event, Training, Support centers) into one product
  • Allow fullscreen video of presenter video on secondary monitor
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Webex Desk Pro

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 7.6
Based on 34 answers
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Jess Messenger | TrustRadius Reviewer

Usability

Cisco Webex Desk Pro

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 8.9
Based on 63 answers
Cisco Webex Meetings is a really easy-to-use solution. Cisco has a mentality linked to joining meetings: one button to push. There is always the same big green button that appears everywhere—on invitation emails, in the calendar, on videoconferencing devices, on the application in our phones and tablets. One button and the meeting is started. Anyone can start a meeting.The solution is therefore minimally demanding for IT teams, and even easy to set up and support for smaller environments where there simply isn't an IT team.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Cisco Webex Desk Pro

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 9.0
Based on 139 answers
I gave a rating of 10 because every time I've needed to use Cisco Webex Meetings, it was available. I don't remember it ever being unavailable to me. Any updates or unplanned changes also occur when I first start the program right away so I don't have to worry if the program is out of date or un-secure of anything.
Anonymous | TrustRadius Reviewer

Performance

Cisco Webex Desk Pro

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 8.7
Based on 118 answers
I have had a very reliable experience with Cisco Webex Meetings, but there have been a couple of instances where the platform has lagged:
  • During a Webex meeting when many are on video, the platform has struggled not to crash for everyone.
  • Sharing certain screens, for example when sharing my screen to show our project management software everything lags, but with other views it does not.
I have not had any issues with the integration with Outlook, as well as Skype. We are transitioning away from Skype but Webex works well.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Webex Desk Pro

Cisco Webex Desk Pro 9.1
Based on 1 answer
I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
Joshua Baever | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.3
Based on 115 answers
The response time is very fast via email. Most of the time, they also follow-up with a call but I usually need my questions answered via email.I think their support emails are bit bland and impersonal. They may think it's a good idea to list all applicable managers in their emails but that's not really all the important to me. In fact seeing so many people listed makes me wonder if I'd have to contact someone else to get my question answered or problem resolved.
Anonymous | TrustRadius Reviewer

In-Person Training

Cisco Webex Desk Pro

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 6.4
Based on 1 answer
It is very good to have an in-person training at times as well as they can show you in in person how to configure an operating system
Anonymous | TrustRadius Reviewer

Online Training

Cisco Webex Desk Pro

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 7.8
Based on 2 answers
We mostly use training from Cisco's online training programs which is very informative and can be easily incorporated into our daily schedules without disrupting our normal working activities. There are many online training materials are available on cisco's website as well as other third-party training companies may also provide additional training.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Webex Desk Pro

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 9.1
Based on 17 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Desk Pro

  • High quality screen.
  • Build in microphone, camera and whiteboard.
  • Competitive price.
Aisha Agivetova | TrustRadius Reviewer

Webex Meetings

Microsoft Teams has better integration with office 365 products like Outlook. Collaboration is better with MS teams since it also provides [the] ability to use SharePoint and teams' sites for documents. Cisco Webex Meetings seems to have better audio support via phone whereas audio quality over [the] internet seems to be better in MS Teams.
Brijesh Shirodkar | TrustRadius Reviewer

Scalability

Cisco Webex Desk Pro

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 8.9
Based on 119 answers
  • Pay as you grow [the] solution. Only add license[s] when more user need it
  • License include[s] Cisco Webex Meetings and Webex Teams. Can be shared for entire departments and sites as needed
  • Using cloud storage, so meeting and presentation can be store on cloud. No need to provide on-premise server
  • For remote/branch user they can seamlessly join meeting from their endpoint device
  • License assignment is very simple using cloud console
Budi Ezeddin | TrustRadius Reviewer

Return on Investment

Cisco Webex Desk Pro

  • Reduced cost of travel with high end video option available.
  • Expensive as a single user desktop solution.
Lane Irvine | TrustRadius Reviewer

Webex Meetings

  • Positively it definitely Less traveling expenses per person (it could have been 6k per year per person in Hotel, Airfare, meals)
  • We see each other more often than while in the office
  • Meetings are arrange more easily, in an ordered manner as well as make everyone be more punctual.
Mike Martinez | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Webex Desk Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Desk Pro Editions & Modules

Additional Pricing Details

Webex Meetings

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex Meetings Editions & Modules

Edition
Free$0.001
Starter$13.501
Plus$17.951
Business$26.951
  1. per month
Additional Pricing Details
Pricing available by monthly or annual subscription, with discounts available for annual commitments.

Rating Summary

Likelihood to Recommend

Cisco Webex Desk Pro
8.5
Webex Meetings
8.5

Likelihood to Renew

Cisco Webex Desk Pro
Webex Meetings
7.6

Usability

Cisco Webex Desk Pro
Webex Meetings
8.9

Reliability and Availability

Cisco Webex Desk Pro
Webex Meetings
9.0

Performance

Cisco Webex Desk Pro
Webex Meetings
8.7

Support Rating

Cisco Webex Desk Pro
9.1
Webex Meetings
8.3

In-Person Training

Cisco Webex Desk Pro
Webex Meetings
6.4

Online Training

Cisco Webex Desk Pro
Webex Meetings
7.8

Implementation Rating

Cisco Webex Desk Pro
Webex Meetings
9.1

Scalability

Cisco Webex Desk Pro
Webex Meetings
8.9

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