Likelihood to Recommend The tool is great for having a day in and day out video calls with the client in today's COVID world, where physical interaction is limited and the best suited is for having meetings with clients and showcasing them the product demonstration, at a large scale as this has smooth video interaction and makes any large scale webinar a piece of cake while using it.
Read full review I cannot think of a scenario where it would be inappropriate however this service is highly appropriate for any occasion. It is well suited as a drop in add-on for Outlook calendars and addition to any other scheduling software you might use. It can even set meeting times using multiple time zones for users who may be in differing locales so nobody is confused as to the time to join.
Read full review Pros It charges my laptop while being an amazing secondary monitor. Optimizes the video and audio with superior sound and microphones. A very nice compact digital whiteboard. Hooks in with Webex meetings and Teams in such a seamless way. Handles calling like a desk phone and is natural to use. Looks so beautiful and is such a great addition to your desk. Read full review No passcodes are very convenient and so easy to transfer someone into it. Our partner firms have on more than one occasion ask us for a recommendation because theirs is not as dependable. We use the online portion frequently as well. It's nice to see who joined and when and to see where they are calling from. It's nice to have the ability to lock the conference call down again without the use of a passcode just a simple click of the mouse. The interface is incredibly user friendly and anyone with just a basic computer understanding can customize their uberconference line. Read full review Cons The WebRTC function that's used for certain meeting types should include a progress bar. A lot of users think the device is frozen. At entry, the price was a bit high. I haven't bought one recently. More backgrounds would be nice. Read full review They've recently undergone a facelift which is nice, but I've found it more difficult for potential customers to connect to their computer audio. I might be missing where to find the instructions, but lately we've been having some trouble with this. While the screen share function as the presenter is easy, if I ask potential customers to share screen, they are required to go through a few steps. This is okay for folks who are good with tech, but many potential customers have trouble with the download. We've been using the free version - the paid version might eliminate this problem, although I'm not sure. Another function they've added with the facelift is the ability to show your face via the webcam. I can see this being a nice feature but we often present from a coffee shop or even our cars, and some of our potential customers aren't in a place where they'd like to show their face. It's easy for most folks to disable the camera but some who aren't great with tech don't know how to do this. One of the things we've always liked about UberConference is it's simplicity and this just added an extra step. I wish there was a setting for us to disable this option but there doesn't seem to be. Read full review Likelihood to Renew Simple, Fantastic and always improving with software upgrades
Read full review UberConference is more expensive than some of its competitors and we have not found a real advantage to using UberConference over certain less-expensive applications. UberConference charges per month per organizer and those costs add up quickly, so we will be moving forward with a more budget-friendly option in the coming months.
Read full review Usability The interface is intuitive and stupidly simple, no complicated sub-menus or configuration settings. Easy to create a meeting space and then have others join with a link or dial-in PIN on the free tier. On the paid tier it's even easier with PIN-less joining and automatic reminder calls to get participants to join.
Read full review Support Rating I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
Read full review I haven't needed support for the most part, which is a positive for Highfive. It's intuitive and most features are straightforward to use. In the one instance that I did contact them, it took them longer then expected to respond, but they were able to answer my question once they did.
Read full review Alternatives Considered Organisation decided to went ahead with Cisco Webex Desk Pro becase of these following key differences: 1.- Microphone: Advanced noise-canceling microphone array vs Built-in microphone with
Logitech MeetUp . 2.- Speakers: Superior Sound system vs Built-in speakerphone with
Logitech MeetUp . 3.- Display: 27-inch 4K touchscreen vs. No touchscreen with
Logitech MeetUp . Cisco TAC support is great.
Read full review I have enjoyed using Dialpad Meetings for years mainly due to the following: I feel the cost more than justifies the product It has a very simple user interface that all participants on conferences find easy to use Clear, responsive audio and video quality Dialpad Meetings does not try and overstuff its product with hundreds of features that most people will find useless. It sticks to its main product path and keeps improving upon it. Enjoy their customer support
Read full review Return on Investment For team work, projects are completed sooner and you can make a profit Saving time and this means the possibility of more profit If the number of projects is large, the investment will return quickly The software license fee is too high Read full review Our teams use this every day. It makes it easy to meet with clients and share a screen and display analytics. Some of my clients thought that they need to register first to be able to contact me. It's bad that they are not notified in any way that it's enough just to enter its names and that's it. Read full review ScreenShots Cisco Desk Series Screenshots