What users are saying about
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10 Ratings

Cisco Webex Desk Pro

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10 Ratings
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Score 8.3 out of 100
40 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Cisco Webex Desk Pro

It is well suited as a personal collaboration device + the second monitor. It cannot be used in a meeting room since the microphone has some distance limitation.
Aisha Agivetova | TrustRadius Reviewer

Highfive, by Dialpad

HighFive is great if you fit their use case, which is basically a Mac or Windows user that wants to conference 2-3 locations together and have a lot of bandwidth. If you don't fit that exactly, HighFive is much less ideal. For example, if you have any Linux users, HighFive won't work at all for them. Also, if you want more capabilities beyond the basics, HighFive doesn't give you much.
Jesse Bye | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Cisco Webex Desk Pro
Highfive, by Dialpad
7.9
High quality audio
Cisco Webex Desk Pro
Highfive, by Dialpad
8.5
High quality video
Cisco Webex Desk Pro
Highfive, by Dialpad
8.7
Low bandwidth requirements
Cisco Webex Desk Pro
Highfive, by Dialpad
6.3
Mobile support
Cisco Webex Desk Pro
Highfive, by Dialpad
8.0

Screen Sharing

Cisco Webex Desk Pro
Highfive, by Dialpad
8.5
Desktop sharing
Cisco Webex Desk Pro
Highfive, by Dialpad
9.0
Whiteboards
Cisco Webex Desk Pro
Highfive, by Dialpad
8.0

Online Meetings / Events

Cisco Webex Desk Pro
Highfive, by Dialpad
7.7
Calendar integration
Cisco Webex Desk Pro
Highfive, by Dialpad
7.4
Meeting initiation
Cisco Webex Desk Pro
Highfive, by Dialpad
6.7
Integrates with social media
Cisco Webex Desk Pro
Highfive, by Dialpad
8.0
Record meetings / events
Cisco Webex Desk Pro
Highfive, by Dialpad
7.7
Slideshows
Cisco Webex Desk Pro
Highfive, by Dialpad
9.0

Online Events Collaboration

Cisco Webex Desk Pro
Highfive, by Dialpad
7.5
Live chat
Cisco Webex Desk Pro
Highfive, by Dialpad
7.6
Audience polling
Cisco Webex Desk Pro
Highfive, by Dialpad
6.0
Q&A
Cisco Webex Desk Pro
Highfive, by Dialpad
9.0

Online Events Security

Cisco Webex Desk Pro
Highfive, by Dialpad
5.9
User authentication
Cisco Webex Desk Pro
Highfive, by Dialpad
6.0
Participant roles & permissions
Cisco Webex Desk Pro
Highfive, by Dialpad
6.0
Confidential attendee list
Cisco Webex Desk Pro
Highfive, by Dialpad
5.6

Pros

Cisco Webex Desk Pro

  • Video Conferencing Unit
  • Desktop Monitor with touchscreen
  • Whiteboard sharing
Lane Irvine | TrustRadius Reviewer

Highfive, by Dialpad

  • Highfive makes it easy to invite others, both inside and outside the org, to meet and talk.
  • Highfive has great audio quality for small groups.
  • Highfive hardware provides an all-in-one solution without needing to connect a dedicated conferencing computer with attendant mic and camera hardware.
Adam McCracken | TrustRadius Reviewer

Cons

Cisco Webex Desk Pro

  • I have mine on my wifi every once in awhile I need to reboot it
  • Make it easier to join Webex invites
Jim Martella | TrustRadius Reviewer

Highfive, by Dialpad

  • Getting Rick-Rolled by your co-workers...
  • Highfive can at times lag, or run slowly if you or one of the participants in the meeting has slow internet.
  • Setting up Highfive correctly can be a bit complicated for those who are tech challenged.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Webex Desk Pro

Cisco Webex Desk Pro 9.1
Based on 1 answer
I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
Joshua Baever | TrustRadius Reviewer

Highfive, by Dialpad

Highfive, by Dialpad 6.6
Based on 10 answers
I've only on a few occasions had to reach out to support at high five and in each case, it was to find out it was a feature that didn't exist and would let me know if it gets added. They never added the feature and never followed up. Not even to check in and see how the issue was.
Jon Walka | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Desk Pro

  • High quality screen.
  • Build in microphone, camera and whiteboard.
  • Competitive price.
Aisha Agivetova | TrustRadius Reviewer

Highfive, by Dialpad

Highfive has thus far proved to be a better system for having video conferencing. Don't get me wrong, I like Zoom, but Highfive is cleaner and easier to use. Video recording is a game changer with Highfive and I'm so glad they added it! I use Highfive just about everyday, while I find myself using Zoom less and less.
Taylor Hansen | TrustRadius Reviewer

Return on Investment

Cisco Webex Desk Pro

  • Reduced cost of travel with high end video option available.
  • Expensive as a single user desktop solution.
Lane Irvine | TrustRadius Reviewer

Highfive, by Dialpad

  • It's been great to have one universal platform for every employee to use to call in, even while Slack and Google Hangouts are options.
  • We can't rely on HighFive because of the poor quality, and since it's our default platform, it can be delay meetings with poor quality or cofusion as to which platform is best to use.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Webex Desk Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Desk Pro Editions & Modules

Additional Pricing Details

Highfive, by Dialpad

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Highfive, by Dialpad Editions & Modules

Edition
Starter (minimum 10 users)$9.991
Advanced$13.991
Premier$16.991
Video Conferencing - Select$1,1882
Video Conferencing - Plus$1,7882
Video Conferencing - Premium$4,1882
  1. per user/per month
  2. per room
Additional Pricing Details
Affordability that allows you to enable all of your employees and meeting rooms with video conferencing. Highfive's web conferencing software starts at $9.99 per user/month. Plus, extend your Highfive experience into your meeting rooms with hardware and software meeting room plans. Choose your software plan and mix with any of the meeting room plans.

Rating Summary

Likelihood to Recommend

Cisco Webex Desk Pro
8.5
Highfive, by Dialpad
7.4

Support Rating

Cisco Webex Desk Pro
9.1
Highfive, by Dialpad
6.6

Add comparison