Cisco Desk Series vs. FreeConference.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Desk Series
Score 8.4 out of 10
N/A
A whiteboarding, videoconferencing and a second laptop display in one single device. The Cisco Desk Series delivers a collaboration experience to desks, in shared spaces, or small huddle spaces. Models include the Desk Pro, Desk, and Desk Mini. All Desk devices have advanced audio intelligence built in for distraction free meetings, a USB-C connection to pair devices wirelessly or dock a laptop.
$5,495
one-time fee **discounts available
FreeConference.com
Score 8.5 out of 10
N/A
FreeConference is a telephony and VoIP software solution from FreeConference.N/A
Pricing
Cisco Desk SeriesFreeConference.com
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Desk SeriesFreeConference.com
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Desk SeriesFreeConference.com
Top Pros
Top Cons
Features
Cisco Desk SeriesFreeConference.com
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Cisco Desk Series
-
Ratings
FreeConference.com
10.0
1 Ratings
20% above category average
Call reports00 Ratings10.01 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Cisco Desk Series
-
Ratings
FreeConference.com
9.0
3 Ratings
6% above category average
Call recording00 Ratings9.03 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Cisco Desk Series
-
Ratings
FreeConference.com
8.0
3 Ratings
3% below category average
Video conferencing00 Ratings8.02 Ratings
Audio conferencing00 Ratings8.03 Ratings
Best Alternatives
Cisco Desk SeriesFreeConference.com
Small Businesses
Zoom
Zoom
Score 8.2 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Enterprises
Cisco Webex DX80 (discontinued)
Cisco Webex DX80 (discontinued)
Score 9.2 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Desk SeriesFreeConference.com
Likelihood to Recommend
8.6
(28 ratings)
8.0
(3 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Cisco Desk SeriesFreeConference.com
Likelihood to Recommend
Cisco
The tool is great for having a day in and day out video calls with the client in today's COVID world, where physical interaction is limited and the best suited is for having meetings with clients and showcasing them the product demonstration, at a large scale as this has smooth video interaction and makes any large scale webinar a piece of cake while using it.
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iotum
FreeConference.com is best suited when the big-name video conferencing brands are simply not working. It offers an alternative when compatibility seems to be an issue when attempting to video conference. It is less appropriate for first invitations since most people are not familiar with the brand.
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Pros
Cisco
  • It charges my laptop while being an amazing secondary monitor.
  • Optimizes the video and audio with superior sound and microphones.
  • A very nice compact digital whiteboard.
  • Hooks in with Webex meetings and Teams in such a seamless way.
  • Handles calling like a desk phone and is natural to use.
  • Looks so beautiful and is such a great addition to your desk.
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iotum
  • I love the ability to make long distance calls without charge.
  • I was delighted when they added the ability to screen share and show my slides to my customers.
  • I also love that FreeConference.com immediately provides replays of your meetings - in case somebody wasn't able to attend live.
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Cons
Cisco
  • The WebRTC function that's used for certain meeting types should include a progress bar. A lot of users think the device is frozen.
  • At entry, the price was a bit high. I haven't bought one recently.
  • More backgrounds would be nice.
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iotum
  • Not being able to use 800 number (toll free).
  • The website interface could be spruced up a bit.
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Likelihood to Renew
Cisco
Simple, Fantastic and always improving with software upgrades
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iotum
No answers on this topic
Support Rating
Cisco
I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
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iotum
No answers on this topic
Alternatives Considered
Cisco
Organisation decided to went ahead with Cisco Webex Desk Pro becase of these following key differences: 1.- Microphone: Advanced noise-canceling microphone array vs Built-in microphone with Logitech MeetUp. 2.- Speakers: Superior Sound system vs Built-in speakerphone with Logitech MeetUp. 3.- Display: 27-inch 4K touchscreen vs. No touchscreen with Logitech MeetUp. Cisco TAC support is great.
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iotum
Call quality is very similar to the above products. However, most of our community partners and collaborators are not aware of FreeConference and are thus less able to utilize it without prompting and sometimes assistance from us.
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Return on Investment
Cisco
  • For team work, projects are completed sooner and you can make a profit
  • Saving time and this means the possibility of more profit
  • If the number of projects is large, the investment will return quickly
  • The software license fee is too high
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iotum
  • BEST ROI ever! It's all free and has let me access people globally. Thanks!
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ScreenShots

Cisco Desk Series Screenshots

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