What users are saying about
8 Ratings
10 Ratings
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Score 8.3 out of 100
8 Ratings
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Score 5.4 out of 100

Likelihood to Recommend

Cisco Webex Desk Pro

It is well suited as a personal collaboration device + the second monitor. It cannot be used in a meeting room since the microphone has some distance limitation.
Aisha Agivetova | TrustRadius Reviewer

Mikogo

ProsMikogo is well-suited and cost-effective for the small businessSimple & well-designed; easy to figure out.Works best for one-on-one client support.ConsNo live customer supportFree version has limited features (e.g. no invite meeting allowed)Trial version only 14 days
Jeff Henkel | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Cisco Webex Desk Pro
Mikogo
5.0
High quality audio
Cisco Webex Desk Pro
Mikogo
5.9
High quality video
Cisco Webex Desk Pro
Mikogo
5.8
Low bandwidth requirements
Cisco Webex Desk Pro
Mikogo
4.8
Mobile support
Cisco Webex Desk Pro
Mikogo
3.3

Screen Sharing

Cisco Webex Desk Pro
Mikogo
7.9
Desktop sharing
Cisco Webex Desk Pro
Mikogo
6.0
Whiteboards
Cisco Webex Desk Pro
Mikogo
9.7

Online Meetings / Events

Cisco Webex Desk Pro
Mikogo
5.4
Calendar integration
Cisco Webex Desk Pro
Mikogo
3.9
Meeting initiation
Cisco Webex Desk Pro
Mikogo
5.1
Record meetings / events
Cisco Webex Desk Pro
Mikogo
4.9
Slideshows
Cisco Webex Desk Pro
Mikogo
7.8

Online Events Collaboration

Cisco Webex Desk Pro
Mikogo
5.0
Live chat
Cisco Webex Desk Pro
Mikogo
5.2
Audience polling
Cisco Webex Desk Pro
Mikogo
5.1
Q&A
Cisco Webex Desk Pro
Mikogo
4.5

Online Events Security

Cisco Webex Desk Pro
Mikogo
4.5
User authentication
Cisco Webex Desk Pro
Mikogo
5.0
Participant roles & permissions
Cisco Webex Desk Pro
Mikogo
3.9
Confidential attendee list
Cisco Webex Desk Pro
Mikogo
4.5

Pros

Cisco Webex Desk Pro

  • Video Conferencing Unit
  • Desktop Monitor with touchscreen
  • Whiteboard sharing
Lane Irvine | TrustRadius Reviewer

Mikogo

  • Inexpensive
  • Simple interface
  • Menus and prompts were clear
BRAD BOSTON | TrustRadius Reviewer

Cons

Cisco Webex Desk Pro

  • I have mine on my wifi every once in awhile I need to reboot it
  • Make it easier to join Webex invites
Jim Martella | TrustRadius Reviewer

Mikogo

  • I'd like to be able to record a session easier.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Webex Desk Pro

Cisco Webex Desk Pro 9.1
Based on 1 answer
I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
Joshua Baever | TrustRadius Reviewer

Mikogo

Mikogo 8.0
Based on 2 answers
I do not have any experience with Mikogo's support as I have never experienced any problem with it.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Desk Pro

  • High quality screen.
  • Build in microphone, camera and whiteboard.
  • Competitive price.
Aisha Agivetova | TrustRadius Reviewer

Mikogo

Mikogo has simple features and is easy to use. If you don't need lots of bells and whistles and just want to screen share or video conference on a small scale Mikogo works best.Join.me & TeamViewer are a bit confusing for the novice small business person.My experience with LogMeIn has been that it's sluggish.GoToMeeting works great but is pricey for the small firm that mainly does one-to-one support/training.I couldn't get Zoom to work right.
Jeff Henkel | TrustRadius Reviewer

Return on Investment

Cisco Webex Desk Pro

  • Reduced cost of travel with high end video option available.
  • Expensive as a single user desktop solution.
Lane Irvine | TrustRadius Reviewer

Mikogo

  • Zero positive impact
  • Spend just a little more with products like AnyDesk and get some real ROI
  • Short term, the product can be used on a trial basis (or at least it was available as a trial)
BRAD BOSTON | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Webex Desk Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Desk Pro Editions & Modules

Additional Pricing Details

Mikogo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mikogo Editions & Modules

Edition
Basic Annual$1561
Professional Annual$2281
Team Annual$4681
Professional Lifetime$4562
Team Lifetime$9363
  1. Annually
  2. Lifetime License per User
  3. Lifetime License [Unlimited Users]
Additional Pricing Details
Enterprise plans are also available for larger organizations, with a custom number of users, meeting participants, and channels. Master Administration and Web API integrations are also available. Contact Mikogo for further information.

Rating Summary

Likelihood to Recommend

Cisco Webex Desk Pro
8.5
Mikogo
5.2

Support Rating

Cisco Webex Desk Pro
9.1
Mikogo
8.0

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