What users are saying about
10 Ratings
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Score 8.3 out of 100
17 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

Cisco Webex Desk Pro

It is well suited as a personal collaboration device + the second monitor. It cannot be used in a meeting room since the microphone has some distance limitation.
Aisha Agivetova | TrustRadius Reviewer

ReadyTalk (Discontinued)

Think about your needs as an organization and whether you will be using primarily audio only or audio plus web. If audio only then ReadyTalk will certainly meet your need. If web, then shop around for functionality, support, and price. I am fairly "neutral" on ReadyTalk - neither a huge cheerleader nor a huge detractor.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Cisco Webex Desk Pro
ReadyTalk (Discontinued)
8.8
High quality audio
Cisco Webex Desk Pro
ReadyTalk (Discontinued)
8.8
High quality video
Cisco Webex Desk Pro
ReadyTalk (Discontinued)
8.9
Low bandwidth requirements
Cisco Webex Desk Pro
ReadyTalk (Discontinued)
8.8
Mobile support
Cisco Webex Desk Pro
ReadyTalk (Discontinued)
8.8

Screen Sharing

Cisco Webex Desk Pro
ReadyTalk (Discontinued)
8.9
Desktop sharing
Cisco Webex Desk Pro
ReadyTalk (Discontinued)
8.8
Whiteboards
Cisco Webex Desk Pro
ReadyTalk (Discontinued)
9.1

Online Meetings / Events

Cisco Webex Desk Pro
ReadyTalk (Discontinued)
8.9
Calendar integration
Cisco Webex Desk Pro
ReadyTalk (Discontinued)
9.0
Meeting initiation
Cisco Webex Desk Pro
ReadyTalk (Discontinued)
8.9
Integrates with social media
Cisco Webex Desk Pro
ReadyTalk (Discontinued)
8.5
Record meetings / events
Cisco Webex Desk Pro
ReadyTalk (Discontinued)
9.4
Slideshows
Cisco Webex Desk Pro
ReadyTalk (Discontinued)
8.9

Online Events Collaboration

Cisco Webex Desk Pro
ReadyTalk (Discontinued)
9.4
Live chat
Cisco Webex Desk Pro
ReadyTalk (Discontinued)
9.4
Audience polling
Cisco Webex Desk Pro
ReadyTalk (Discontinued)
9.6
Q&A
Cisco Webex Desk Pro
ReadyTalk (Discontinued)
9.2

Online Events Security

Cisco Webex Desk Pro
ReadyTalk (Discontinued)
8.4
User authentication
Cisco Webex Desk Pro
ReadyTalk (Discontinued)
8.6
Participant roles & permissions
Cisco Webex Desk Pro
ReadyTalk (Discontinued)
8.9
Confidential attendee list
Cisco Webex Desk Pro
ReadyTalk (Discontinued)
7.6

Pros

Cisco Webex Desk Pro

  • Video Conferencing Unit
  • Desktop Monitor with touchscreen
  • Whiteboard sharing
Lane Irvine | TrustRadius Reviewer

ReadyTalk (Discontinued)

  • Screen share/conference calling: They make it quick and easy to join a meeting for your guests. They don't need to download anything; all they need to do is click on the link and enter the access code.
  • Mobile App: The app has been great for our team as they can now easily start a meeting with a click of a button from the app.
  • Recordings: It is very easy to record a webinar or conference call which you can then download.
Bryce Johnston | TrustRadius Reviewer

Cons

Cisco Webex Desk Pro

  • I have mine on my wifi every once in awhile I need to reboot it
  • Make it easier to join Webex invites
Jim Martella | TrustRadius Reviewer

ReadyTalk (Discontinued)

  • If ReadyTalk provided an easier way to set up the initial call through a different platform aside from email, it may make things a bit simpler.
  • ReadyTalk's monitor-specific screensharing process is a bit clunky and could be a bit better in identifying which monitor has been selected for sharing.
  • ReadyTalk's admin dashboard could use a UI update.
Anonymous | TrustRadius Reviewer

Usability

Cisco Webex Desk Pro

No score
No answers yet
No answers on this topic

ReadyTalk (Discontinued)

ReadyTalk (Discontinued) 7.0
Based on 1 answer
ReadyTalk is easy to use, but I did find the initial integration to Outlook a bit cumbersome. I couldn't tell you how to do it now - someone else had to walk me through it when I started at the company. We also have a lot of issues with people trying to use their computers for audio; often, it stops working entirely mid-meeting
Lisa Durant | TrustRadius Reviewer

Support Rating

Cisco Webex Desk Pro

Cisco Webex Desk Pro 9.1
Based on 1 answer
I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
Joshua Baever | TrustRadius Reviewer

ReadyTalk (Discontinued)

ReadyTalk (Discontinued) 6.4
Based on 1 answer
They have been responsive to support-related issues.
Adrian Pirness | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Desk Pro

  • High quality screen.
  • Build in microphone, camera and whiteboard.
  • Competitive price.
Aisha Agivetova | TrustRadius Reviewer

ReadyTalk (Discontinued)

Other regions in our organization have implemented WebEx. We have experienced poor audio and lack of customer service in our region. For quick interoffice communication and screen share, we use Skype for Business. Many people who have had the choice between WebEx and ReadyTalk will, more times than not, request a ReadyTalk account to be created. They feel the interface is much simpler to adapt. WebEx is not super friendly, especially on the backend of the tool.
Nicholas Messiah | TrustRadius Reviewer

Return on Investment

Cisco Webex Desk Pro

  • Reduced cost of travel with high end video option available.
  • Expensive as a single user desktop solution.
Lane Irvine | TrustRadius Reviewer

ReadyTalk (Discontinued)

  • Positive impact. Able to fluidly demonstrate our software over conference call at the drop of a dime
  • Positively impacts clients onboarding process due to ability to screen share with a high amount of people at the same time
  • Higher ROI due to ability to show clients our new platform before their purchase in order to show the value of our product in real time via Readytalk conference
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Webex Desk Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ReadyTalk (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Webex Desk Pro
8.5
ReadyTalk (Discontinued)
8.3

Usability

Cisco Webex Desk Pro
ReadyTalk (Discontinued)
7.0

Support Rating

Cisco Webex Desk Pro
9.1
ReadyTalk (Discontinued)
6.4

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