What users are saying about
10 Ratings
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Score 8.3 out of 100
36 Ratings
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Score 8 out of 100

Likelihood to Recommend

Cisco Webex Desk Pro

It is well suited as a personal collaboration device + the second monitor. It cannot be used in a meeting room since the microphone has some distance limitation.
Aisha Agivetova | TrustRadius Reviewer

RingCentral Meetings

If you need to meet with others on a daily basis via a virtual platform, RingCentral Meetings is a great tool that can help with that need. The tool allows you to easily send and invite people to join your meeting. If you find yourself not needing the tool as often, it might not be the right tool for you because of the higher cost.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Cisco Webex Desk Pro
RingCentral Meetings
8.2
High quality audio
Cisco Webex Desk Pro
RingCentral Meetings
8.4
High quality video
Cisco Webex Desk Pro
RingCentral Meetings
8.3
Low bandwidth requirements
Cisco Webex Desk Pro
RingCentral Meetings
7.9
Mobile support
Cisco Webex Desk Pro
RingCentral Meetings
8.3

Screen Sharing

Cisco Webex Desk Pro
RingCentral Meetings
8.4
Desktop sharing
Cisco Webex Desk Pro
RingCentral Meetings
8.8
Whiteboards
Cisco Webex Desk Pro
RingCentral Meetings
8.0

Online Meetings / Events

Cisco Webex Desk Pro
RingCentral Meetings
8.0
Calendar integration
Cisco Webex Desk Pro
RingCentral Meetings
7.7
Meeting initiation
Cisco Webex Desk Pro
RingCentral Meetings
7.6
Integrates with social media
Cisco Webex Desk Pro
RingCentral Meetings
7.6
Record meetings / events
Cisco Webex Desk Pro
RingCentral Meetings
8.4
Slideshows
Cisco Webex Desk Pro
RingCentral Meetings
8.6

Online Events Collaboration

Cisco Webex Desk Pro
RingCentral Meetings
8.5
Live chat
Cisco Webex Desk Pro
RingCentral Meetings
8.3
Audience polling
Cisco Webex Desk Pro
RingCentral Meetings
8.7
Q&A
Cisco Webex Desk Pro
RingCentral Meetings
8.5

Online Events Security

Cisco Webex Desk Pro
RingCentral Meetings
8.8
User authentication
Cisco Webex Desk Pro
RingCentral Meetings
8.8
Participant roles & permissions
Cisco Webex Desk Pro
RingCentral Meetings
8.8
Confidential attendee list
Cisco Webex Desk Pro
RingCentral Meetings
8.9

Pros

Cisco Webex Desk Pro

  • Video Conferencing Unit
  • Desktop Monitor with touchscreen
  • Whiteboard sharing
Lane Irvine | TrustRadius Reviewer

RingCentral Meetings

  • Screen sharing is wonderful in [RingCentral] Meetings. It makes presenting easy.
  • Being able to mute and turn off cameras when necessary is a nice feature too.
  • Switching from the computer to the cell phone when on the go is a nice benefit.
Aubrey Novak | TrustRadius Reviewer

Cons

Cisco Webex Desk Pro

  • I have mine on my wifi every once in awhile I need to reboot it
  • Make it easier to join Webex invites
Jim Martella | TrustRadius Reviewer

RingCentral Meetings

  • The mobile app has a habit of logging you out without you knowing.
  • The invite feature should be clearer for first time users, we have had clients who needed extra support to get going for their first meeting.
  • Switching back and forth between the mobile and desktop apps is not very intuitive.
Gary Shouldis | TrustRadius Reviewer

Likelihood to Renew

Cisco Webex Desk Pro

No score
No answers yet
No answers on this topic

RingCentral Meetings

RingCentral Meetings 9.1
Based on 1 answer
We are grandfathered into an unlimited toll-free minutes plan with RingCentral, so as long as we have them as a VoIP provider, we get Meetings free. If they ever start to charge us for using meetings as well, we'll drop that part in a second and switch to Skype for Business, which we currently have as well part of our Office 365 package.
Justin Bongard | TrustRadius Reviewer

Usability

Cisco Webex Desk Pro

No score
No answers yet
No answers on this topic

RingCentral Meetings

RingCentral Meetings 8.1
Based on 8 answers
We prefer Zoom over RingCentral. Some is personal opinion. Some is based on wider use and acceptance of Zoom. Zoom has great customer support. In general the support by RingCentral is poor. Zoom has way more features and our users and clients prefer Zoom. There are some quality issues with RingCentral Meetings that need to be addressed as well.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Webex Desk Pro

Cisco Webex Desk Pro 9.1
Based on 1 answer
I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
Joshua Baever | TrustRadius Reviewer

RingCentral Meetings

RingCentral Meetings 7.7
Based on 6 answers
I see their support across clients due to Carousel being a reseller. They have excellent resources and support their clients exceptionally well. Training is key and simplicity are two keys which RingCentral knocks out of the park. The quality is excellent and the reliability is superb.
Patrick Burns | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Desk Pro

  • High quality screen.
  • Build in microphone, camera and whiteboard.
  • Competitive price.
Aisha Agivetova | TrustRadius Reviewer

RingCentral Meetings

RingCentral Meetings has all the standard features one comes to expect from a virtual meeting software. The subscription prices are far for what you get and the service is reasonable. However I still feel the Cisco Webex interface is more streamlined and easier to use. I have never been a big fan of the RingCentral Meetings smartphone interface
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Webex Desk Pro

  • Reduced cost of travel with high end video option available.
  • Expensive as a single user desktop solution.
Lane Irvine | TrustRadius Reviewer

RingCentral Meetings

  • The big benefit for us is that, because RingCentral Meetings is included as part of our RingCentral account, we don't have to pay another vendor on top of our existing fees to get support for a consistent, company-wide web conferencing system.
  • In some cases, we've found that our clients prefer using our Meetings platform to their own in-house systems, which are usually things like Skype, WebEx, etc.
  • On the flip side, RingCentral until recently hasn't had great support for room-to-room solutions, and so we ended up implementing LifeSize for that - so internally we still have to semi-competing platforms in play. Their room solution relies on 3rd party hardware and peripherals, and so is time consuming to get set up and working easily.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Webex Desk Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Desk Pro Editions & Modules

Additional Pricing Details

RingCentral Meetings

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

RingCentral Meetings Editions & Modules

Edition
Meetings$19.991
  1. Per Month Per User
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Webex Desk Pro
8.5
RingCentral Meetings
7.8

Likelihood to Renew

Cisco Webex Desk Pro
RingCentral Meetings
9.1

Usability

Cisco Webex Desk Pro
RingCentral Meetings
8.1

Support Rating

Cisco Webex Desk Pro
9.1
RingCentral Meetings
7.7

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