What users are saying about
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40 Ratings

Cisco Webex Desk Pro

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40 Ratings
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Score 9.2 out of 100
2 Ratings
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Score 9.9 out of 100

Likelihood to Recommend

Cisco Webex Desk Pro

The Cisco Webex [Desk] Pro is excellent for one-to-one video communications and meetings. Being an individual desktop communication device, which can be used in conjunction with your PC, [avoids] the need to have [...] your workstation [on] two screens. It can also be used in [large] video meetings. [However], it is advisable to avoid too many participants [even as] large and generous the Cisco Webex [Desk] Pro screen can be, it is still limited.
Stefano Rodighiero | TrustRadius Reviewer

Watchitoo StreamingPro

I think Watchitoo is a product that is great for many different use-cases for internal programming, one-on-one teaching, e-learning, live web chats, town halls, etc. The company is also very innovative in that updates are constantly being made to the platform and I've seen feedback immediately reflected in a new feature or button.
Stefano M. Rivolta | TrustRadius Reviewer

Pros

Cisco Webex Desk Pro

  • 27-inch touch screen monitor.
  • Compact and portable and can be taken to any room of the company.
  • It's an all in one. You don't need a TV/monitor and speakers.
  • 4K resolution camera.
  • Premium sound.
  • Access to Webex meetings with this device.
Roberto Carvalho | TrustRadius Reviewer

Watchitoo StreamingPro

  • Simplicity of interface and basic features to get non-technical speakers to enable camera/adjust microphone and preview their feed.
  • Complexity of potential programming and special settings that can yield a rather high production quality using external camera, studio switchboards, and any other fancy bells and whistles you want to integrate from other media/communication equipment.
  • Customer service was always on point with their responses to technical questions and exhibited great diligence when assisting live programs. They were good about being open about other customer experiences and troubleshooting methods learned from others using the platform.
Stefano M. Rivolta | TrustRadius Reviewer

Cons

Cisco Webex Desk Pro

  • Need a physical switch between video mode and monitor mode, it is not convenient to switch in between manually.
  • It would be have this device integrated with headsets over Bluetooth, for private conferencing.
  • If the device could be adjusted to be as a surface for drawing that would be nice to try (as Wacom device for drawing).
Aisha Agivetova | TrustRadius Reviewer

Watchitoo StreamingPro

  • The lower bandwidth environments often had trouble participating in Watchitoo StreamingPro so a custom "low bandwidh" theme was created. I feel like Watchitoo could offer more to more people if they catered to those with lower internet speeds and slower computers, or shoddy mobile service.
  • The external media search functionality is great and can add a lot to a program, but it could be more user-friendly and a bit more configurable. I like to narrow my searches for specific content, colors, file types, shapes, sizes, formats, etc. Watchitoo peaked into the Internet, but I often had to search, find, download, save, upload instead of pulling directly into the program. NOTE: I am typically more particular in my media searches than others.
  • Lastly, I'd say combining a ZUI (zoom user interface) would be a potentially interesting feature to add to Watchitoo. The idea in my mind is a multi-point feed show where folks are in relation to one another in the world. Somewhat how Google Earth toggles between points, but also like how Prezi presentation can have content spread out over a larger map area.
Stefano M. Rivolta | TrustRadius Reviewer

Support Rating

Cisco Webex Desk Pro

Cisco Webex Desk Pro 9.1
Based on 1 answer
I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
Joshua Baever | TrustRadius Reviewer

Watchitoo StreamingPro

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Webex Desk Pro

Actually, I heard and read about Cisco Webex DX80, but from my experience and usage of Cisco Webex Desk Pro, there is no comparison between them from my point of view especially in the features, capabilities, improvements, and enhancements that are being done with Cisco Webex Desk Pro. It really makes a great experience in the world of meetings. Time, quality, experience, and collaboration matter. Just go for it and you will never regret it.
Mostafa Awad | TrustRadius Reviewer

Watchitoo StreamingPro

Adobe Connect is a tried, true and trusted platform given the Adobe name is widely recognized everywhere. Watchitoo offers a bit more of a start-up feel and are often much more responsive in term of customer service. Account managers were open to multiple modes of communication and constantly making themselves available, even to support ad hoc programs. Larger platforms would re-assign new account liaisons and technical support staff. Knowledge Management with respect to our use of the platform and previous troubles/lessons learned was much more fluid with Watchitoo
Stefano M. Rivolta | TrustRadius Reviewer

Return on Investment

Cisco Webex Desk Pro

  • It's ease of use has really reduced the need for training. It uses the same RoomOS that all Cisco devices use and it works great.
  • The metrics on the devices allow us to see how much its being used and fix issues before the become real problems.
Joshua Baever | TrustRadius Reviewer

Watchitoo StreamingPro

  • Better customer service; it improved production quality and allow for a custom look-and-feel that was missing from other platforms in use.
  • Enabled more participation; through the mobile features and easy connection procedure, users felt empowered using a simple program whereas other platforms were requiring special technician help.
Stefano M. Rivolta | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Webex Desk Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Watchitoo StreamingPro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

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