Likelihood to Recommend The tool is great for having a day in and day out video calls with the client in today's COVID world, where physical interaction is limited and the best suited is for having meetings with clients and showcasing them the product demonstration, at a large scale as this has smooth video interaction and makes any large scale webinar a piece of cake while using it.
Read full review Low-bandwidth environments seemed to prefer Google Hangout.
Read full review Pros It charges my laptop while being an amazing secondary monitor. Optimizes the video and audio with superior sound and microphones. A very nice compact digital whiteboard. Hooks in with Webex meetings and Teams in such a seamless way. Handles calling like a desk phone and is natural to use. Looks so beautiful and is such a great addition to your desk. Read full review Registration page On-site technical help Read full review Cons The WebRTC function that's used for certain meeting types should include a progress bar. A lot of users think the device is frozen. At entry, the price was a bit high. I haven't bought one recently. More backgrounds would be nice. Read full review Aesthetics - in short, there are many competiting softwares and web platforms that have sharper visual qualities and more intuitive design. As the digital divide shrinks, users desire simple, easy-to-learn interfaces. More tech-savvy and higher production quality users will dig deeper for the more granular elements that omNovia supports so well. Also even more customizable webinar environments; perhaps more detailed themes. Hand in hand with the UI renovaton, I'd suggest a company rebranding. Instead of appealing to the corporate environments, I think the technology and applications omNovia represent can have a much wider use case. Mobile - going more mobile than omNovia already is. Products like Bambuser and Adobe Connect have a more integrated and intuitive mobile apps that simply out perform OmNovia. Read full review Likelihood to Renew Simple, Fantastic and always improving with software upgrades
Read full review Even though OmNovia offers great products, our recent account rep has been difficult to deal with. We are being charged for services we've never been charged for before. She is responsive and helpful but we were not aware of these additional charges when making our deal with our previous rep.
Read full review Support Rating I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
Read full review Alternatives Considered Organisation decided to went ahead with Cisco Webex Desk Pro becase of these following key differences: 1.- Microphone: Advanced noise-canceling microphone array vs Built-in microphone with
Logitech MeetUp . 2.- Speakers: Superior Sound system vs Built-in speakerphone with
Logitech MeetUp . 3.- Display: 27-inch 4K touchscreen vs. No touchscreen with
Logitech MeetUp . Cisco TAC support is great.
Read full review Having an assortment of licenses at my disposal with different web platform products was key given the clients included embassies, consulates, universities, etc. all over the world in different bandwidth environments, with different media equipment available, etc. omNovia performed well for the users with moderate to high bandwidth and higher quality equipment. Low-bandwith users did use the audio chat function but preferred less intense platforms that allowed for video. Other products: Watchitoo, Adobe Connect, Google Hangout, WebEx, GoTo Meeting.
Read full review Return on Investment For team work, projects are completed sooner and you can make a profit Saving time and this means the possibility of more profit If the number of projects is large, the investment will return quickly The software license fee is too high Read full review in person networking since OmNovia allows for live events to be streamed. Without this ability we would only have regular webinars and would miss out on the networking opportunity. Read full review ScreenShots Cisco Desk Series Screenshots